Worker's Comp/Occupational Health Coordinator with a focus on developing high standards of practice, evaluating employer protocols for effectiveness and implementing necessary changes to programs and policies. Specialist in Worker's Compensation guidelines and management systems.
Staffing management ability
Staff training and development
Sound decision making
Claims analysis and review specialist
Critical thinking proficiency
Proven patience and self-discipline
Sound decision making
Personal and professional integrity
Basic Accounting, Accounts Receivable, accrual, administrative, Balance, benefits, Billing, Case Management, closing, Contracts, Counseling, clients, Customer Relations, Excellent customer service, customer service, data entry, edit, Electronic Medical Records, fast, filing, Finance, financing, financial, financial responsibility, forms, fundraising, Human Resource Management, insurance, law, Regulatory Compliance, letters, director, Mail, office, MS Word, Works, network, newsletters, Occupational Health, occupational medicine, Assist patients, payroll, policies, posters, Procedure Development, protocols, record keeping, Staff Management and Development, tax, technician, phone, Type, urgent care
Occupational Health/Workers Compensation Coordinator, 08/2015 to CurrentMedPost Urgent Care
Knowledge of occupational health & workers compensation regulatory rules/regulations/standards.
Coordinates all patient referrals to network providers.
Collaborate with the urgent care staff to facilitate the injured employee's efficient recovery.
Communicates with external clients regarding their candidate screening, employee injury status and return to work process.
Review and verify that every Occupational Health Employer Profile is correctly set up in EMR system.
Coordinate with Finance to keep accounts receivable down.
Establish measurable financing goals.
Coordinate with patient/employers in regards to billing questions.
Utilizes resources efficiently and effectively.
Participates in Performance Improvement Activities.
Coordinates record keeping for third party insurance companies, patients, nurse case managers, law offices and employers.
Certify all 30 staff members as a breath alcohol technician and DOT drug testing collector.
Provide knowledge regarding the proper way to handle work related injuries and occupational medicine clients
Established and developed the Occ.
Health/Work Comp program.
Developed employee protocols, policies and procedures for Occ.
Created monthly invoices for employers.
Reviewed accrual on accounts and adjusted according to employee contracts.
Created professional growth with the addition of new clients.
Patient Registration, 09/2014 to 08/2015Resolute Health Urgent Care
Works in a fast pace environment.
Responsible for opening and closing office.
Excellent customer service.
Register patients in and out in a timely manner.
Documents in the computer system necessary demographic, insurance, and financial information.
Verify health insurance benefits.
Advise patients/guarantor of their financial responsibility.
Assist patients with the completion of required forms.
Work on outstanding claims.
Balance and maintain all deposits and financial transactions.
Maintain knowledge of customer service expectations.
Managed multiple phone lines.
Able to follow special guidelines pertaining to occupational health and worker's compensation.
Assist with ordering supplies, checking mail, and training new staff.
Experience with Electronic Medical Records.
Knowledge of HIPPA Privacy Rules.
Assistant Director, 06/2002 to 08/2014First United Methodist Weekday School
Answer phone calls and directs calls accordingly.
Logged parents and visitors in school log and checked identification according to school policy.
Created school calendar, newsletters and posters for school activities.
Completed and processed all incoming/outgoing mail for the school on a daily basis.
Manage daily operations by making sure that all work schedules are covered, substitute teachers are scheduled and all activities/events are ready for the day for a staff of 20 employees.
Responsible for all administrative tasks such as: filing, data entry for new students, shot records and any other documents needed for the school.
Processed and maintained all billing of tuition payments for the school.
Performed basic accounting for the office such as: timesheets/payroll and preparing annual tax receipts.
Provided ongoing communication/counseling with parents regarding children's activities, behavior, and development.
Type and edit correspondence, letters, memorandums and reports for the schools administrative needs using MS Word.
Disseminate information in regards to the schools programs/services.
Order all office supplies for the schools administrative needs.
Case managed and maintained detailed records and reports for each child enrolled in school-approximately 100 children enrolled on a yearly basis.
Outreach to community and fellowship for fundraising needs of the school
Created, maintained and updated policies and procedures for the school students.
Assumed all management responsibilities when school director was not present.
Created an employee handbook to help provide a more efficient and consistent work environment.
Education and Training
Bachelor of Science:Health Administration/Health ManagementUniversity of PhoenixHealth Administration/Health Management
Associates of Arts:Arts-Health Administration/Medical RecordsUniversity of PhoenixArts-Health Administration/Medical Records