Nursing Support Technician Resume Example
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NURSING SUPPORT TECHNICIAN
Professional Summary
I am a proficient and caring Nursing team member offering exceptional patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Also a diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Skills
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Work History
Nursing Support Technician, 06/2018 to Current
Donatos – Greenwood , IN
Donatos – Greenwood , IN
- Checked supply availability and laid out instruments for patient rooms.
- Transported patients between rooms and appointments or testing locations.
- Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Obtained client medical history, including medication information, symptoms and allergies.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Worked with peers and nursing staff in weekly meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Restaurant Server, 08/2017 to Current
Novetta – San Antonio , TX
Novetta – San Antonio , TX
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Greeted and maintained relationships with regular customers.
Office Management Specialist, 02/2017 to 07/2018
Reed Remodeling And Design – City , STATE
Reed Remodeling And Design – City , STATE
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Microsoft software.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Completed bi-weekly payroll for 10 employees.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Performed inventory control, such as counting and stocking merchandise.
Education
High School Diploma: 05/2017
Manning High School - City, State
Manning High School - City, State
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Resume Overview
School Attended
- Manning High School
Job Titles Held:
- Nursing Support Technician
- Restaurant Server
- Office Management Specialist
Degrees
- High School Diploma : 05/2017
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