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north american berth manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Accomplished Logistics Manager with proven ability to empower a better supply chain, drive engagement, strengthen teams and adapt to the situation at hand. Offering 20+ years of stakeholder management, cost containment and customer service experience. Committed to developing dynamic teams and improving processes which reduce cost, enhance service, and increase performance.

Skills
  • Stakeholder Relations
  • Global Supply Chain
  • Team Development
  • Excellent Communication Skills
  • Cost Control
  • Customer Service
  • Data Analysis & Management
  • Organizational skills
Experience
03/2020 to Current North American Berth Manager Fis | North Lake, WI,
  • Oversee activities and personnel relating to berth planning and terminal operations across the North America
  • Responsible for ensuring projects and strategies surrounding port performance support a reliable and cost-efficient network
  • Collaborate effectively in cross-functional environment to increase efficiencies, while balancing operational goals and customer needs
  • Drive consensus around vendor contracts, volume commitments, and berthing strategies for new and existing ports
  • Strive to ensure our U.S. and Canada-based terminals perform at their best, even amidst uncertainty
07/2017 to 03/2020 Product Owner 3 Day Blinds | Torrance, CA,
  • Acted as subject matter expert to create custom applications and ensure maximum business value to global strategies
  • Oversaw design & development team personnel, resources and assignments
  • Managed implementation of new features by outlining plans and specifications for each component
  • Conducted global informational and training sessions for operational colleagues
  • Collaborated with other development teams to ensure alignment across applications
  • Owned and prioritized product backlog in accordance with platform roadmap and high-level vision
09/2015 to 07/2017 Marine Scheduler A.P. Moller - Maersk | City, STATE,
  • Coordinated vessel schedules for services operated across Pacific Northwest
  • Assisted with coverage for West Coast terminals on behalf of Terminal Managers
  • Actively involved in driving team goals related to key metrics, cost initiatives and performance indicators
  • Proposed, negotiated, and executed contingency planning with partner companies
  • Responsible for working with sales, customer service and network in restructuring & optimization of Pacific Northwest services
01/2014 to 09/2015 Cost & Recovery Manager A.P. Moller - Maersk | City, STATE,
  • Compiled and analyzed all data related to positioning of empty equipment in North America and Canada
  • Served as the main point of contact for issue resolution, cost control and equipment projects
  • Assisted with review and tracking of Empty Repair and Maintenance spend
  • Acted as training & project manager for system & process rollouts
10/2008 to 12/2013 Cargo Execution Analyst A.P. Moller - Maersk | City, STATE,
  • Acted as a liaison between overseas team and terminal personnel to streamline loading of cargo vessels
  • Built partnerships with internal business units to increase productivity and bring awareness to challenges related to cargo movements
  • Served as the main point of contact for issue resolution and cost control in the Gulf Region
  • Oversaw scheduling for day-to-day activities of Cargo Execution staff and monthly department meetings
10/2007 to 10/2008 Marketing Coordinator Senderra Funding/Goldman Sachs | City, STATE,
  • Responsible for vendor relationships, creations and distribution of mass communication and announcements.
  • Contributed to company overall branding, customization and event coordination
  • Acted as an account executive and systems trainer
  • Managed database to created and tracked data from broker & customer surveys
10/2006 to 10/2007 Broker Admin Data Manager MaerskMaerskMaMaerskerskA.PSenderra Funding/Goldman Sachs | City, STATE,
  • Managed daily tasks of Admin Team and onboarding of new employees
  • Received, processed and maintained Broker packages
  • Researched and cleared background checks/violations
  • Acted as a liaison for vendors and state agencies
01/2004 to 08/2006 Head of Support and Research Elite Equities | City, STATE,
  • Managed vendors, internal and external support staff
  • Researched target markets and created detailed summary reports
  • Responsible for company branding and distributed of mass mailings and weekly newsletters
  • Created and maintained customer file while handling client related questions and concerns
Education and Training
Expected in 05/2021 to to Bachelor of Arts | History Marietta College, Marietta, OH GPA:
Accomplishments
  • Certified Scrum Master, Scrum Alliance
  • Maersk STAR Award Recipient
  • McDonough Certificate of Leadership - Marietta College

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Resume Overview

School Attended

  • Marietta College

Job Titles Held:

  • North American Berth Manager
  • Product Owner
  • Marine Scheduler
  • Cost & Recovery Manager
  • Cargo Execution Analyst
  • Marketing Coordinator
  • Broker Admin Data Manager
  • Head of Support and Research

Degrees

  • Bachelor of Arts

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