Night Stocker Resume Example
Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Responsible Stocker with excellent blocking, facing and customer service skills coupled with 6 years of experience. Fast worker with attention to detail and completeness. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Reliable night stocker, cook, and delivery man with record of successfully contributing to team goals. Inventory management and merchandising experience.
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- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Unloaded arriving product stock and moved to store display areas.
- Moved and lifted heavy loads of merchandise using high vvoumel equipment.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Checked for outdated and overripe grocery items and removed from inventory.
- Checked aisles and bathroom areas for spills or hazzards issue and notified janitors myself for quick clean-up.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Managed timely and effective replacement of damaged or missing products.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Grilled meats and seafood to customer specifications.
- Prepared average of 1000 orders each shift.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Communicated closely with Line cooks to fully understand special orders for customers, including those with food allergies and gluten intolerance.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Fried, grilled and baked foods such as chicken, beef and turkey.
- Collaborated with Line cooks to collect information about specific customer desires and dietary needs.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Handled portion control activities according to specified instructions provided by chef.
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
- Informed customers of discounts, special offers and programs to enhance customer experience.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Submitted receipts and money received from deliveries at end of each shift.
- Safely loaded and unloaded 3000 pounds of sodas and beverages hazardous material without incident.
- Interpreted maps and followed written and verbal directions.
- Tracked delivery information, mileage and fuel use while on shift.
- Communicated regularly with Garys Beverages for delivery route details and changes.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Reported customer questions, issues and complaints to management.
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Resume Overview
School Attended
- Overbrook High School
Job Titles Held:
- Night Stocker
- Line Cook
- Delivery Man
Degrees
- 06/1997 GED
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