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night stocker resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Friendly and efficient work oriented and devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding company standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Skills
  • Adaptive team player
  • Conflict Mediation
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Upselling Products and Services
  • Upbeat and Positive Personality
  • Understanding Customer Needs
  • Transaction Processing
  • Calm and Professional Under Pressure
  • Creative Problem Solving
  • Multitasking and Prioritization
  • Customer Service
  • Project Management
  • Training and Development
  • Computer Skills
  • Remote Office Availability
  • Establishing and Maintaining Customer Relationships
  • Proactive Self-Starter
  • Team-Oriented and Cooperative
  • Time Management
  • Sales and Upselling
  • Patient and Empathetic
  • Inbound and Outbound Calling
Experience
11/2020 to Current Night Stocker Giant Eagle | Export, PA,

I work incoming freight and organize the shelves while using computers for training and placement of freight.I also work with customers as needed.

  • Prepared products by adding tags and readying pallets for restocking.
  • Assisted customers with product, promotion and policy information.
  • Followed instructions to properly arrange merchandise items.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Assessed floor displays to restock merchandise.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Used GIS software to locate merchandise in inventory for shelf restocking.
  • Identified and quickly handled spill clean-up.
11/2017 to 03/2019 Maintenance Worker Hancock County Health System | Garner, IA,
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Identified problems during daily work inspections and addressed concerns.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Maintained compliance with internal and regulatory safety standards.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
  • Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
  • Examined alarm systems and portable fire extinguishers for physical damage requiring repair.
  • Inspected heating, ventilation and air-conditioning systems for efficiency to help maintain good indoor air quality.
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Cleaned vents and replaced filters to verify proper air flow.
  • Used rulers and micrometers to inspect parts and determine dimension requirements.
  • Assisted with installing and maintaining electrical and power systems during remodeling projects.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Collaborated with team members to assess equipment performance needs.
  • Read work orders or received instructions from supervisors or homeowners to determine work requirements.
  • Calculated required materials needed based on field measurements or work orders.
06/2008 to 11/2009 Janitorial Worker Wegmans Food Markets | Bladensburg, MD,
  • Gathered and emptied trash cans and disposed of bags.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Stored, used and disposed of cleaning chemicals and supplies.
  • Dusted and wiped furniture and fixtures.
  • Monitored cleaning supply levels and requested reordering when inventory ran low.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Swept and power washed outside building to keep sidewalks and parking lot clean.
  • Reported interior and exterior maintenance needs to managers.
  • Followed strict schedules, cleaning according to facility usage and room availability.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Moved equipment and furniture to thoroughly clean space.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Performed landscaping tasks and removed litter to maintain grounds.
08/2005 to 08/2007 Assistant Store Manager Michael Kors | Providence, RI,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Education and Training
Expected in 11/2022 to to GED | Adult Education Programs, Temple Tx, GPA:

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Resume Overview

School Attended

  • Adult Education Programs

Job Titles Held:

  • Night Stocker
  • Maintenance Worker
  • Janitorial Worker
  • Assistant Store Manager

Degrees

  • GED

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