Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Reliable team member with 4 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.

Skills
  • Staff mentoring
  • Cash register operation
  • Credit and cash transactions
  • Loss prevention
  • Merchandise restocking
  • Coin counting
  • Payment processing
  • Customer greeting
  • Customer assistance
  • Product recommendations
  • Customer order recording
  • Swimming lessons
  • Communication
  • CPR certified
  • Teambuilding
  • Organizational skills
  • Relationship building
  • Money handling
  • Experience in leadership
  • Quantitative skills
Experience
Registered Behavioral Therapist, 05/2021 to Current
BehaviorWorks ABACity, STATE,
  • Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
  • Maintained strict confidentiality concerning client's mental and medical diagnosis and other confidential personal matters.
  • Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
  • Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.
  • Maintained objective session notes and accurate records to organize, model and review behavior as well as progress information.
  • Implemented behavior intervention plans to motivate and help clients reach highest potential.
  • Maintained safe, organized and therapeutic environment to enhance patient comfort.
Chick-fil-A , 01/2021 to 05/2021
Chick-fil-ACity, STATE,
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Kept customer and food preparation areas clean and well-organized.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Natalie’s Candy Jar Cashier , 03/2020 to 05/2021
Natalie’s Candy Jar Indianapolis AirportCity, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Bob Evans Server /host , 10/2019 to 03/2020
Bob Evans FarmsCity, STATE,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Calculated charges, issued table checks and collected payments from customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Greeted newly seated guests quickly and efficiently.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Wings Etc Host/Food Runner, 06/2018 to 11/2019
Wings Etc. Inc.City, STATE,
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered telephone to provide dining information and take party reservations.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
Subway Night Manager , 08/2017 to 06/2018
SubwayCity, STATE,
  • Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Education and Training
High School Diploma: , Expected in 05/2019
Plainfield High School - Plainfield, IN
GPA:
: , Expected in
Ivy Tech Community College Of Indiana - Indianapolis, IN
GPA:

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Resume Overview

School Attended

  • Plainfield High School
  • Ivy Tech Community College Of Indiana

Job Titles Held:

  • Registered Behavioral Therapist
  • Chick-fil-A
  • Natalie’s Candy Jar Cashier
  • Bob Evans Server /host
  • Wings Etc Host/Food Runner
  • Subway Night Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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