Accomplished individual recognized for initiating positive environments where people thrive and succeed. Multitasking professional with exceptional composure and poise.
Skills
Scheduling
Budgeting
Oral and written communication
Administrative duties
Schedule and calendar management
Clean driving record
First aid and CPR certified (BLS)
90 WPM typing speed
Critical thinker
Medical terminology
Strong interpersonal skills
Independent worker
Fast learning
Education and Training
Calvary Chapel High SchoolSanta Ana, California , Expected in 06/2010 ā āHigh School Diploma: - GPA:
Santiago Canyon CollegeOrange, California, Expected in ā ā:Child Development, Education - GPA:
Completed 12 units coursework in Child/Human Development.
American Heart Association Orange, California , Expected in ā āBLS And AED Certified :BLS And AED - GPA:
Santiago Canyon College: Continuing EducationOrange, Ca, Expected in 12/2019 ā āMedical Billing Certificate:Medical Billing - GPA:
Experience
Private Family - Nanny/Personal Assistant City, STATE, 04/2018 - 08/2019
Affectionately cared for 2 children, ages 4 to 6 for almost 2 years.
Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
Organized personal and professional calendars, including reminders for upcoming meetings and school events.
Organized work projects around client's house.
Coordinated and planned special projects and parties at the home.
Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
Provided care to client pets, including feeding, walking and grooming.
Managed household inventory and maintenance schedules.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Researched topics of interest and culled gathered information to produce concise reports.
Ran errands, including grocery shopping and picking up dry cleaning.
Checked mail, shopped for groceries and handled bill payments.
Private Family - Nanny/Personal Assistant City, STATE, 03/2016 - 03/2017
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Documented and communicated daily reports outlining each child's daily activities.
Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
Ran errands, including grocery shopping and picking up dry cleaning.
Consistently recognized by the family for providing superior child care and assistance.
Managed household inventory and maintenance schedules.
Handled all aspects of vehicle maintenance.
Cared for family dog, including feeding and walking her several times per day.
Private Family - Nanny/ Personal Assistant City, STATE, 06/2013 - 02/2016
Administered medication and minor first aid to sick and injured children.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Sparked creativity and imagination by helping children discover new things each day.
Promoted good behaviors by using positive reinforcement methods.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Helped children complete homework and special assignments daily to support academic performance.
Managed household inventory and maintenance schedules.
Coordinated all travel arrangements and accommodations on behalf of the family.
Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
Ran errands, including grocery shopping and picking up dry cleaning.
Checked mail, shopped for groceries and handled bill payments.
Coordinated and planned special projects at clients' homes.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Organized personal and professional calendars.
Target - Guest Service, Operator, Shoe Team Lead City, STATE, 09/2010 - 06/2013
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Worked with managers to develop service improvement initiatives.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Evaluated benefits for each caller to determine service needs and address concerns.
Greeted visitors and assisted by answering general questions and directed to desired office.
Updated the personnel directory to ensure that all information, including telephone extensions and employees was current.
Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
Completed connections between callers, departments and professionals.
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