motorcycle technician resume example with 16+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Helpful Parts Consultant adept at recommending variety of Automotive parts for projects. Maintains great relationships with customers and making recommendations for upsells. Experienced professional with 11-year background in parts industry. Excellent communication, marketing and customer service skills.
Skills
Promotional planning
Delivery order fulfillment
Complaint handling
Revenue generation
Organization
MS Office
Invoice generation
Inventory management
Customer service
Experience
11/2021 to CurrentWalmart Produce AssociateH&H Chevrolet | Springfield, MO,
Rotated stock to maintain freshness.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Assessed floor displays to restock merchandise.
Checked prices and located products for customers.
Opened boxes and stocked products in appropriate sections.
Answered shopper questions regarding shelf life and appropriate produce storage.
Stocked, rotated and faced products with attention to product quality and expiration dates.
Demonstrated familiarity with department products to help customers in selecting items.
Followed instructions to properly arrange merchandise items.
Loaded, unloaded and moved heavy products using material loading equipment.
10/2021 to 11/2021Motorcycle TechnicianO'Riley Auto Parts | City, STATE,
Completed regular maintenance tasks such as air filter and oil changes to keep customers' motorcycles running smoothly.
Installed new tires and wheels to repair flats, damage or wear.
Determined parts needed for specific jobs and placed parts orders.
Replaced brake pads and brake systems, allowing riders to stop quickly and safely.
Identified fluid leaks from engine oil, gear oil, coolant and fuel to determine root cause and repair.
Replaced batteries on motorcycles, mopeds and similar vehicles.
Changed headlamps, turn signals and other lights to maintain vehicle visibility and proper signaling.
Checked throttle operation and corrected issues with free movement or routing.
Dismantled and reassembled engines, carburetors, generators and other systems to restore pieces.
Employed hand tools, presses and power tools to repair or replace defective parts.
Analyzed technical documents and manufacturer instructions to accurately repair and adjust motorcycle components, including brakes, drive chains and transmissions.
Took measurements of generator output, ignition timing and other performance indicators by connecting vehicles to test panels and running diagnostic tests.
11/2020 to 09/2021Auto Parts Sales and Delivery DriverBig Barn Harley-Davidson | City, STATE,
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Logged deliveries and pickups daily, loaded truck with parts to be delivered, unloaded merchandise for customers and dropped off sales fliers.
Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
Logged deliveries and pickups and quickly loaded and unloaded deliveries.
Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
Assisted do-it-yourself customers between deliveries by reading codes from customer automobiles and installed wipers blades, batteries and light bulbs.
Delivered and picked up merchandise such as auto parts, tires and accessories.
Checked merchandise for damage and labeling.
Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Inspected vehicles' condition, supplies and equipment before and after trips
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Reported mechanical problems encountered with vehicles to dispatch.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Reviewed delivery documents and orders and reported errors to supervisor.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Determined optimal routes based on GPS application information and knowledge of local routes.
09/2005 to 02/2016Motorcycle Parts ConsultantDrake Garage | City, STATE,
Handled all delegated tasks, including checking in parts and stocking parts displays.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Operated point of sales and parts lookup computer systems.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Received, examined and reshelved returned parts.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Opened crates to replenish stocked items in proper aisles.
Performed quality control inspections on parts and packaged parts for delivery or sale.
Assisted Manager with cycle counting for inventory control.
Received and stocked incoming merchandise, arranging items in correct locations.
08/2000 to 08/2005ASE Certified Master Auto TechnicianCompany Name | City, State,
Rebuilt components and systems to correct faults and achieve desired performance levels.
Tested vehicles to assess individual components and systems.
Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Completed repairs and maintenance to major vehicle models to meet safety specifications.
Evaluated, repaired and aligned vehicle suspensions.
Performed customer work and warranty repairs in compliance with manufacturer standards.
Detected combustible gas and refrigerant leaks using special instruments.
Performed maintenance inspections, tune-ups, oil changes and other key services.
Conducted inspections and tests to verify safety and compliance with emissions limits.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Conducted routine servicing on fuel, electrical and cooling systems.
Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
Searched within service and maintenance manuals to perform repairs and diagnosis.
Education and Training
Expected in to to | Mechanical EngineeringLeTourneau University, Longview, TXGPA:
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