Jessica Claire
Montgomery Street, San Jessica, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated Customer Service Representative, motivated to maintain customer satisfaction and contribute to company success. Highly motivated, effective communicator and problem solver who successfully completed Basic Combat Training and Advance Individual Training for the United States Army, who can Works well with team members and groups from diverse backgrounds.

  • Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Military Successfully completed BCT and AIT for the United States Army.
  • Excellent communication skills Strong organizational skills
  • Goal-oriented Active listening skills
  • Approachable Extremely organized
  • Dedicated team player Strong verbal communicator
  • Flexible
  • Reliable and dependable
  • Positive outlook
  • Experience in driver education
  • Interest in driving and mechanics
  • Safety-conscious
  • Defensive driver training
  • Excellent work ethic
  • Positive and friendly
  • Valid driver's license
  • Cheerful and energetic
Work History
03/17 to Current
Passenger Conductor Amtrak City, STATE,

Ensures safety of passengers and crew by adhering to safety rules. Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.Works in either a passenger or non-passenger operation including yard duty and work trains. Secures movement orders and ensures clear understanding by operating crew.

02/16 to 03/17
Motor Equipment Operator Amtrak City, STATE,

• Performs services on locomotives and equipment such as sanding, cleaning, washing, and scraping.
Empties waste retention system, trash receptacles and properly disposes of hazardous waste material in accordance with FDA/Amtrak standards and guidelines.
Performs shop maintenance and functions as motor equipment operator.
Uses and operates light cranes, tractors, forklifts and similar equipment.
Maintain shop/yard cleanliness.
Maintain proper care and use of materials, equipment, machines and hand tools normally associated with assigned job.

09/2014 to Current
Motor Transportation Operator-4296.60Yr United States Army City, STATE,
  • Operate all wheeled vehicles and equipment over varied terrain and roadways.
  • Manage load, unload and safety of all personnel being transported.
  • Oversee and check proper loading and unloading of cargo on vehicles and trailers.
  • Identify, correct or report all vehicle deficiencies.
09/2014 to 01/2016
Inbound Material Handler-13.15/Hr O'Reilly's Distribution Center City, STATE,
  • Working in a team environment to Stock pallets of inbound products that consist of new and return items, and meet put away goals set by the distribution management team.
  • Scan all Incoming products with an RF gun to insure we have accountability for the products coming in.
01/2016 to 02/2016
Intermodal Equipment Operator- 20.56/Hr BNSF Railway City, STATE,
  • Walk long distances adjacent to railcar equipment.
  • Climb on and off the Railcars.
  • Place, remove, lock and unlock interbox connectors.
  • Assist crane operator in all crane activities.
  • Drive 18 wheeler hostling vehicles trailing units from 20ft to 57ft long and weighting up to 65000 pounds.

08/2013 to 03/2014
Customer Service Specialist-10.59/Hr Blue Sky Tours City, STATE,
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Built customer.
  • loyalty by placing follow-up calls for customers who reported product issues.
07/2012 to 03/2013
Customer Life Cycle Management- 10.00/Hr Stream International City, STATE,
  • Customer Lifecycle Management.
  • Recommended and helped customers select merchandise based on their needs.
  • Confirmed that.
  • appropriate changes were made to resolve customers' problems.
08/2011 to 07/2012
Ride Operator/Game Attend-7.50/Hr Cliffs Amusement Park City, STATE,
  • Operate the rides while ensuring everyone in on the rides was having a safe and enjoyable time. Work long hours in extreme temperatures and weather.

Expected in May 2012
High School Diploma: Culinary Arts
Cibola High School - Albuquerque, NM

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Resume Overview

School Attended

  • Cibola High School

Job Titles Held:

  • Passenger Conductor
  • Motor Equipment Operator
  • Motor Transportation Operator-4296.60Yr
  • Inbound Material Handler-13.15/Hr
  • Intermodal Equipment Operator- 20.56/Hr
  • Customer Service Specialist-10.59/Hr
  • Customer Life Cycle Management- 10.00/Hr
  • Ride Operator/Game Attend-7.50/Hr


  • High School Diploma

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