Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Profile
I have spent the last twenty years in the public transportation industry obtaining valuable knowledge, skills and management experience. I would like to utilize the skills and knowledge I've gained to take my career in a new direction. I have a strong work ethic, very dependable and willing to do what it takes to help you provide a better service to your internal and external customers.
  • Class B CDL Operator, training and testing
  • Public Speaking
  • Human Resources
  • Personnel Management and Supervision
  • Microsoft Office, PowerPoint, Excel and new to QuickBooks
  • Community Outreach
  • Establishing an Open Line of Communication in the Workplace
  • Team building expertise

Relevant Experience
  • Acquired a third party Class B CDL tester certification through ADOT to better attract, train and test more student drivers.
  • Scheduled all full time and student drivers for routes.
  • Ordered all parts needed to make repairs on vehicles and equipment.
  • Accomplishments 2005-2014 American Cancer Society "Climb to Conquer Cancer" I organized and supervised the transportation required for this large fund raising annual event with 4,000 participants.
  • 2002-2009 ADOT Third Party Tester Certification Through this certification from ADOT I was able to create and utilize a Class B CDL certification program for new hires.
  • 2008 Transportation Ballot Initiatives Through public speaking events in Flagstaff, I was able to promote and get approved a local tax initiative to enhance services and approve a tax increase to support the growth of Mountain Line Transit.
  • Flagstaff's approval ratings for this tax initiative were 74%.
  • Managed team of 60 personnel.
Mobility Manager, 11/2014 - 09/2015
Vmly&R Minneapolis, MN,
  • Outreach to Human Services Agencies to assist with the transportation needs of disabled, elderly and low income residents of Flagstaff.
  • Completed Grant Applications to the Arizona Department of Transportation through the Egrants system and was awarded funds for bus stop mobility improvements, Mobility Management, Taxi Voucher programs in both the city and county, the ADA Plus program to transport clients outside the Para Transit boundary.
  • I implemented a Vanpool Program as a cost effective and environmentally friendly work commuting option for residents of Coconino County AZ.
  • Created and implemented an updated Travel Training program.
Operations Manager, 04/2004 - 08/2015
Medstar Research Institute Beltsville, MD,
  • Managed up to 55 transit operators and 6 Operations Supervisors.
  • Created and implemented a CDL training program to attract more applicants to our CDL driver pool.
  • I handled the recruitment, hiring, evaluating, scheduling, coaching, progressive disciplinary actions and terminations of our drivers according to Organization policy and procedures.
  • Implemented and supervised the training and testing of Class B CDL drivers.
  • Route planning and implementation of new route structure and bus stop locations and updating route timing on new and existing routes to better serve the public and for published rider guides and maps.
  • Facilitated driver safety and leadership meetings.
  • Organized employee awards and recognitions.
  • Implemented an employee morale program.
  • Member of the Accident Review Committee for seven years.
  • Incident and accident first responder.
Shuttle Services Supervisor, 01/2000 - 01/2004
Northern Arizona University Shuttle Services City, STATE,
  • Managed 9 full time drivers along with 15 or more student drivers.
  • Pre-trip and post trip inspection of buses.
  • Safe transportation of college students.
: Art, Expected in 1978
Arizona State University - Tempe, AZ
High School Diploma: , Expected in 1975
Marian High School - Tempe, MI
Additional Information
  • Coconino County Coalition for Youth Project I was the Artist in Residence for this youth project. I was sponsored, along with a group of children, to paint a life size mountain lion sculpture with a theme chosen by the sponsor. The theme chosen was "safety." (Photos available upon request.)
  • Volunteer Volunteer at Joe C Montoya Adult Center through Coconino County Community Services, Current. Art Masterpiece program; teaching elementary age students about art history and providing hands on art exercises.
ADA, coaching, clients, drivers, funds, Grant Applications, hiring, Human Resources, inspection, leadership, meetings, Excel, Microsoft Office, PowerPoint, Personnel Management, Public Speaking, QuickBooks, recruitment, safety, scheduling, Supervision, Transportation

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School Attended

  • Arizona State University
  • Marian High School

Job Titles Held:

  • Mobility Manager
  • Operations Manager
  • Shuttle Services Supervisor


  • High School Diploma

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