military information technology specialist resume example with 5+ years of experience
IT Specialist with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of communications and networking. Methodical IT team member knowledgeable about networking, project management and disaster recovery. Experienced installing hardware, updating software and managing LAN systems. Clear and open communicator with excellent planning and problem-solving skills. Proficient and further thrives setting up and maintaining stations, training users and supporting pivotal process improvements to hardware systems and software. Well-versed knowledge of up-to-date business practices, IT standards and government regulations. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration to continuously improve tools and resources.
- Graduated Windsor Forest High School with honors in AP classes
- Gracefully achieving certifications through the United States Armed Forces
- Successfully Graduating Basic training and AIT schooling as an enlisted military soldier
- Getting promoted in less than 2 months of serving in the U.S military
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- -Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
- -Perform data backups to ensure all company and military owned work in saved
- -Install and update network system improvements
- -Install and configure wireless networking equipment
- -Monitor servers LAN/WAN, and Wi-Fi to ensure full coverage
- -Assist with an design, implementation, and support of new software and features
- -Evaluate connectivity issues, equipment and software and hardware
- -Respond to all IT issues consisting of hardware maintenance, software, networking, mother boards, POPs, RAM, SKLs,etc
- -Provide helpdesk and technical support either by phone or remote access, or site visitations
- -Oversee troubleshooting for system errors accordingly
- -Set up equipment for new users and military or civilian personnel
- -Consult with vendors and clients to integrate and update company technology
- -Ensure system optimization for all technology resources
- -Setting up and managing all tech systems
- -Keeping up communication, tech in all miliary vehicles, connection to higher ranking military personnel
- -Maintain computer and software networks
- -Working knowledge of relevant operating systems, software and programming
- -Excellent problem-solving and critical thinking skills
- -Keen attention to details
- -Good organization, time management and prioritization
- -Efficient troubleshooting abilities
- -Effective communication skills, including speaking, writing and active listening
- -Great customer service and interpersonal skills
- -Maintaining working components through repair or replacement
- -Assisting call-ins or live chat witch tech. difficulties
- -Preparing website with proper coding and content pertinent to company business needs
- -Monitoring clicks. link and usability and overall status of networks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Used coordination and planning skills to achieve results according to schedule
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Demonstrated respect, friendliness and willingness to help wherever needed
- Conducted research, gathered information from multiple sources and presented results
- Developed and maintained courteous and effective working relationships
- Drove operational improvements which resulted in savings and improved profit margins
- Created plans and communicated deadlines to ensure projects were completed on time
- Identified issues, analyzed information and provided solutions to problems
- Managed team of 129 soldiers overseeing training, and professional growth as an (PG) Platoon guide in AIT Military Student Leadership
-Food that meets the specifications and high quality standards of Jersey Mike's
-Customer service that is noticeably friendlier than competitor restaurants
-Keeping a noticeably cleaner establishment that competitors
-Cash control and manageability
-Positive attitude and quality service
-Team building and customer satisfaction
-Coachable and willing to learn and grow with the company
-Being able to multitask
-Work under fast pace conditions and perform accordingly
-Cater to all requests and or complaints per customer in the most efficient way possible
- Managed schedule of IT schooling and training in difficult and strenuous conditions weekly appointments helping students with homework, test prep, and advanced placement examinations
-Responsible for taking orders and requests as desired by customers
-Replacing or remaking orders upon request by customer
-Packaging orders consisting of the main meal, side dishes, drinks and utensils as well as condiments of choice per consumer
-Soulfully responsible for the cash drawer and liable for any losses
-Treating all customers with the upmost respect and customer friendly service no matter the circumstances
-Complying with the customers compliments and or complaints regarding treatment, hospitality, food and serivices
-Responsible to bring up complaints to a supervisor if I was unable to complete a request do to security level or for a better solution to the customers policy
-Performing roles assigned by the supervisor and or store manager such as inventory, customer satisfaction,and performing duties in any work station in the restaurant
-Cleansing of the assigned areas of the store during opening and closing times of the store.
- Receiving and processing stock and materials
-Able to calculate weight for each truck and quantity of product and location product is being shipped to
-Packaging and shipping
- In processing and out processing materials and orders
-Managing a team and exert team work mentality
- Verifying and logging each package and amount of loads sent out.
- NCLP10 - Novell Certified Linux Professional 10
- CCIE - Cisco Certified Internetwork Expert
- Certified IT Specialist , United States Military
- DTS Basic Defense Travel Management
- Information Technology Specialist
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Resume Overview
School Attended
- Windsor Forest High School
Job Titles Held:
- Military Information Technology Specialist
- Jersey Mike's Subs Cashier and Prep
- KFC Team Member
- NRS Verifier
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy