mha resume example with 3+ years of experience
Focused with expertise in post office operations and hands-on experience in high-volume mail distribution centers. Dedicated mail processing professional with background in detailed performance. Skilled offering years' experience. Expert in sorting incoming and outgoing mail using automated processing equipment. Focused on maintaining high production goals when working in team-oriented environments. Hardworking with -year background in customer-facing roles. Expert in mailing regulations, postage rates, and postage limitations. Highly organized and proficient in quickly sorting and distributing mail. Focused driven to exceed expectations across the board. Quality and service-focused. Offering critical thinking skills and strong attention to detail. Motivated mail service professional familiar with domestic and international shipping regulations. Seeking to leverage strong communication and problem-solving abilities as. Eager to take on increased responsibility. Talented adept at increasing efficiency, reducing costs and maximizing team performance. Decisive leader and change manager offering -year background in management positions. Reliable with years' experience in production-driven settings. Strong background in customer service, workflow optimization, and retail sales. Proven leader and successful in mentoring new employees. Ready to take next career step Productive successful in deadline-driven, production-focused settings. Highly efficient in accurately delivering mail and packages to individuals and business customers. Seeking to transition to rewarding role with a growing team. Focused individual with more than 2 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work. Focused individual with more than years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work. Hardworking and reliable with strong ability in and. Offering and. Highly organized, proactive and punctual with team-oriented mentality.
- Distribution services
- Tracking protocols
- Retail sales
- Postal form proficiency
- Automated mail processing proficiency
- Weight calculations
- Strong organization skills
- Shipping and receiving proficiency
- Equipment operation
- Time management
- Verbal/written communication
Birmingham, AL, 06/2021 - 09/2021
- Operated mail processing equipment and manually sorted mail.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Placed mail into appropriate PO boxes.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
City, STATE, 11/2018 - 01/2019
- Set goals and operating procedures that maximized employee effectiveness.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Operated forklifts and other heavy equipment to move large items and containers.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Operated mail processing equipment and manually sorted mail.
- Offered support and advice to newer personnel to improve performance.
- Assisted customers in receiving oversized parcels by carrying items inside.
City, STATE, 08/2012 - 06/2015
- Helped customers complete purchases, including processing payments and bagging items.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
- Assessed floor displays to determine which merchandise required restocking.
- Updated signage to reflect current prices and help promote target merchandise.
- Verified invoices against delivered merchandise to check shipment accuracy.
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Put new merchandise on shelves and racks in attractive arrangements.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Responded to customer questions about products and services.
- Notified manager immediately of any spills or issue, enabling quick clean-up and remediation.
- Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
- Facilitated inventory and stock management to replenish inventories and minimize excess.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Trained and mentored 6 new employees in 1yr on sales procedures and business practices, boosting customer satisfaction ratings [Number]%.
- Maintained front check out area to keep traffic flows running smoothly and efficiently.
- Used computers and equipment to pull items from stock and add to store shelves and bins.
- Removed outdated and overripe items from stock to eliminate health risks.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Assisted customers based on currently available product, promotional and policy information.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Led team to achieve , earning recognition from upper management and financial reward.
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Resume Overview
School Attended
- WestingHouse Career Academy
- Medill North Western University
Job Titles Held:
- MHA
- PSE Clerk
- Sales Clerk
Degrees
- High School Diploma
- Master of Arts
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