Merchant Manager Resume Example Efficient Goods Turnover

MERCHANT MANAGER

Professional Background

Energetic, recent, graduate with 5 years experience in various roles. Organized and professional. Seeking a role of increased responsibility and authority.

Work Experience

Efficient Goods TurnoverAugust 2016 to CurrentMerchant Manager
Winterset, IA

Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Prepare correspondence and operations reports.
Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
Review invoices, work orders, and consumer reports to estimate peak delivery periods and to issue work assignments.
Develop storage and distribution models that include factors such as warehouse locations, customer locations, and available transportation modes to maximize operational efficiency or sustainability.

Campaign HeadquartersJune 2016 to August 2016Call Center Representative
Oskaloosa, IA

Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade businesses and individuals to make donations for charitable causes.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Adjust sales scripts to better target the needs and interests of specific individuals.
Maintain records of contacts, accounts, and orders.
Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

Gordman'sJune 2015 to August 2015Customer Service Associate
West Des Moines, IA

Provide friendly and professional customer service.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Answer customers' questions, and provide information on procedures or policies.
Issue receipts, refunds, credits, or change due to customers.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

William Penn UniversityAugust 2014 to May 2015Editor
Oskaloosa, IA

Conduct well-written articles based on local news and information.
Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.
Verify facts, dates, and statistics, using standard reference sources.
Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
Develop story or content ideas, considering reader or audience appeal.
Review and approve proofs submitted by composing room prior to publication production.
Read, evaluate and edit manuscripts or other materials submitted for publication and confer with authors regarding changes in content, style or organization, or publication.
Oversee publication production, including artwork, layout, computer typesetting, and printing, ensuring adherence to deadlines and budget requirements.
Allocate print space for story text, photos, and illustrations according to space parameters and copy significance, using knowledge of layout principles.
Confer with management and editorial staff members regarding placement and emphasis of developing news stories.

On Point SecurityJune 2013 to August 2014Security Officer/ Special Event Staff
Clive, IA

Provide professional security services to individuals, events, and property.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Maintain order and ensure adherence to safety rules.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.

Healthy ConnectionsJune 2013 to August 2014Supported Community Living Staff
Winterset, IA

Provide professional security services to individuals, events, and property.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Maintain order and ensure adherence to safety rules.
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.

Education and Training

Winterset Senior High2011High School Diploma: General EducationWinterset, IA

Related Coursework: Business, Administration, Graphic Design, Spanish

Iowa Central Community College2013Associate of Arts: General EducationFort Dodge, IA

Related Coursework: Psychology, Sociology, History, English

William Penn University2015Bachelor of Arts: Psychology, Sociology Oskaloosa, IA

Minor: Criminology

Skills

Writes clearly and concisely
Listens attentively
Cooperates and works well with others
Thinks critically to solve problems
Manages time wisely
People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
Desktop Publishing Software: Photoshop, Illustrator, HTML, Microsoft Office

Certifications

Dependent Adult Abuse for Mandatory Reporters in Iowa Certification, 2016 - 2017
Active Shooter at the Work Place Certification, 2013 - Current
Anti-Terrorism Service Certification, 2013 - Current
ASP Tactical Baton and Handcuff Certification, 2013 - Current
Disaster Response Infrastructure Security Team Certification, 2013 - Current

Awards

Scholar Athlete Award, 2015

Affiliations

Social and Behavioral Science Club President, 2015
Student Government, 2015
Phi Thetta Kappa, 2011 - Current
Student Senate, 2011 - 2013

Volunteer Experience

Oskaloosa Care Center, 2015
Stephen Memorial Animal Shelter, 2015
Volunteer School Bus, 2015
Campus Beautification, 2014 - 15
Harlan Rogers Sports Complex, 2014 - 15
Campus Event Staff, 2013 - 15
CVS Security, 2013
Christmas Charity Giveaway, 2011 - 13

Resume Overview

Companies Worked For:

Efficient Goods Turnover
Campaign Headquarters
Gordman's
William Penn University
On Point Security
Healthy Connections

School Attended

Winterset Senior High
Iowa Central Community College
William Penn University

Job Titles Held:

Merchant Manager
Call Center Representative
Customer Service Associate
Editor
Security Officer/ Special Event Staff
Supported Community Living Staff

Degrees

High School Diploma : General Education
Associate of Arts : General Education
Bachelor of Arts : Psychology, Sociology

Merchant Manager Resume Example

Resume Score: 90%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes