(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Marketing Manager with a creative and adaptable leadership style who cultivates a highly productive and engaging company culture. Budgeting and forecasting expert with vast experience in direct mail campaign and marketing. Results-oriented marketing professional bringing more than 10 years of wide-ranging experience executing measurable marketing campaigns for fast-paced Internet companies. Successful in driving membership, traffic and revenue. Market-savvy Account executive and as customer service supervisor, dedicated to driving customer satisfaction and product visibility through highly-targeted online and offline marketing strategies. Experienced in public relations, relationship building and management. Experienced marketing management professional who consistently delivers high-quality and results-focused marketing content. In-depth knowledge of social media marketing with expertise in identifying emerging market trends. I have a great passion for the World wide web.
  • Social and new media
  • Business development
  • Web Design
  • Inventory Management
  • Sales- Inbound and out
  • Social Media
  • MS Windows proficient
  • Quickbooks
  • Call Center
  • Internet marketing
  • Digital media
  • Revenue generation strategies
  • Word Press Blogs
  • Affiliate Marketing
  • Goggle Adwords,Trends
  • Goggle Analytics
  • Skilled Trainer
  • Advanced Seo and Internet Marketing Strategies
Full Sail University Los Angeles, CA Expected in 2013 Master of Science : - GPA :
Union Institute and University Los Angeles, CA Expected in 2007 Bachelor of Arts : - GPA :
West Angeles Community Development Corporation Los Angeles, CA Expected in 2008 : Conflict Mediation - GPA :
  • Recipient University Presidential  Scholarship
  • Top 2% of class
Work History
The Hackett Group - Merchant Advisor
, , Current - Current
  • Implemented diverse search engine optimization (SEO) tools to help clients generate Internet exposure and more effectively highlight available properties to prospective buyers.
  • Capitalized on established client relationships and superior service reputation to expand the client base; simultaneously conducted cold-calling campaigns and Internet database searches, ultimately generating new sources of client prospects.
  • Promoted to Senior Account Executive, earning a reputation for consistently exceeding sales goals.
  • Utilized exceptional sales acumen, risk management awareness, and merchant solution product knowledge to generate consistent profit margin increases of 150%+.
  • Cross Check, Inc.) Promoted to Senior Account Executive within first year of hire; won several accolades for attaining company objectives.
  • Cross Check, Inc.) Obtained contracted business in Fortune 500 companies, providing detailed merchant service/product training for representation.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
Benz Communications - Online Marketing Consultant -Account Executive
NY, State, 2009 - 2010
  • Consulted with prospective clients, assessing specific residential or commercial property needs, in addition to maintaining positive relationships with established clientele.
  • Prepared web-based presentations designed to highlight array of real estate services.
  • Identified and alleviated all hindrances to finalization of sales agreements.
  • Guided clients throughout the entire sales process, from inception to closure, while also ensuring total client comprehension of all sales agreement (terms) and real estate.
  • Utilized CRM (Client Relationship Management) software to effectively trace prospective client conversion rates and direct marketing campaigns towards the most promising client prospects.
  • Attended to the detailed outlining of all sales and marketing guidelines for realtors and brokers.
  • Monitored sales and marketing operations to ensure thorough realtor or broker non-compliance.
  • Boosted conversion rates by 11% through innovative customer relationship building and landing page optimization.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
Cross Check, Inc - Senior Account Executive & Field executive
City, STATE, 2004 - 2008
  • Prepared a comprehensive outline of all pre-determined and determined financial risks to business operations.
  • Implemented strategic contingency plans designed to significantly minimize or eliminate all financial damages caused by fraudulent or.
  • NSF (non-sufficient funds) checks, while directing clients towards customized check guarantee plans designed to account for their specific financial risk level.
  • Consulted with prospective business clients to assess the overall efficiency of established payment solutions.
  • Consulted C-Class executives and supporting staff concerning proper implementation and utilization of all merchant solution equipment.
Cruises Only, Inc - Executive Cruise Consultant
City, STATE, 2002 - 2004
  • Address all prospective client inquiries pertaining to cruise destinations, pricing, and amenities; processed and confirmed all client cruise reservation requests, in addition to directing clients towards specialized hotel reservations, air-land packages, and (rental) car reservations designed to meet specific traveling needs.
  • Prepared and conducted detailed cruise ship tours designed to address various inquiries and familiarize all clients with established safety contingencies.
  • Conducted detailed cruise ship inspections to locate any underlying damage or safety concerns, while also relaying pertinent information to passengers of potential emergency situations and necessary preventative measures to follow.
  • Developed advertising campaigns to effectively highlight cruise ship destinations and amenities.
  • Managed and reconciled all company accounts.
PCI Compliance - Merchant Advisor
City, , 2012 - 2013
  • Directed and coordinated all facets of day-to-day store operations.
  • Provided comprehensive and service-focused leadership to.
  • steer customer service staff towards meeting or exceeding all designated service and sales mandates.
  • Managed and replenished store inventory valued at $6M.
  • Coordinated major in-store events to attract nontraditional shoppers, while also monitoring and regularly updating store organizational charts as managerial roles evolved or diversified.
  • Conducted detailed performance evaluations to highlight staff performance and operational procedures in need of improvement.
  • Monitored procurement operations to ensure adherence to designated budget mandates.
  • Prepared and reviewed all internal documentation and store promotional materials.
Walden Books - Senior Manager
City, STATE, 09/1986 - 01/1994
  • Directed the day-to-day operations of the entire store, from onboarding and termination of employees, sales and marketing of.
  • all book products and events as well as budgeting and strategic forecasting.
  • Built profit margin of new store from zero to 7 million dollars during my tenure.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
Barneys New York (Holiday Position) - Associate
City, STATE, 10/2013 - Current
  • Answered questions regarding the store and its merchandise.
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers' needs.
  • Open and close registeres.
  • Saved the company more than 28% by effectively negotiating with vendors.
  • Increased revenue by 18% by creating a comprehensive online communication strategy for both lead conversion and retention.
  • Generated record sales by reworking client’s marketing calendar.

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School Attended

  • Full Sail University
  • Union Institute and University
  • West Angeles Community Development Corporation

Job Titles Held:

  • Merchant Advisor
  • Online Marketing Consultant -Account Executive
  • Senior Account Executive & Field executive
  • Executive Cruise Consultant
  • Merchant Advisor
  • Senior Manager
  • Associate


  • Master of Science
  • Bachelor of Arts

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