Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Focused Executive Meeting Manager with [Number] years of experience coordinating company conferences, meetings and travel. Certified in [Area of certification] and [Area of certification]. Systematic individual possessing excellent communication, time management and multitasking abilities. Highly skilled managing events, from pre-planning to post-event activities.

Skills
  • Time Management
  • Critical Thinking
  • Decision Making
  • Database Maintenance
  • Data Analysis
  • Creativity and Adaptability
  • Independent Thinking
  • Conflict Resolution
  • Team Leadership and Motivation
  • Multitasking and Prioritization
  • Clear Communication
  • Service Orientation
  • Client Relations
  • Contract Negotiation
  • Catering Oversight
  • Service Coordination
  • Budget Planning and Administration
  • Problem Anticipation and Resolution
  • Staff Leadership
  • Event Billing
  • Signage and Display Preparation
  • Conference and Convention Planning
  • Accommodation Organization
Work History
Meeting & Events Manager, 01/2020 - 08/2020
Cb Richard Ellis Salt Lake City, UT,
  • Managed corporate client group programs from contractual turnover to program completion
  • Client and team member’s main point of contact for all program details that included:.
  • Site visits and pre-planning consultation to promote program success.
  • Contractual adherence to agreement terms.
  • Menu planning and procurement of food and beverage spend.
  • Oversaw room block reservations and attrition compliance.
  • Logistical coordination of event space for best program flow and layout design.
  • Audio visual liaison with onsite provider, AVMS.
  • Generated Event Orders, diagrams, cost estimates, deposits, final bill review and thank you.
  • Collaborated with team in executing program details to meet and exceed client expectations.
  • Designed event specifications to meet organizational needs and objectives.
  • Reviewed event bills and collected payment from clients.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Events Sales Manager, 07/2017 - 12/2019
Fat Cats Gilbert, AZ,
  • Prospected, contracted and serviced local conferences and social events ranging from 25 pp – 650 pp
  • Created marketing materials for the East Asian and traditional social markets
  • Created formal proposals, customized menus, conducted site tours and drafted cost estimates
  • Confirmed all program details, processed Event Orders, oversaw event execution and billing review.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Capitalized on customer up-sell opportunities resulting in [Number]% increased revenues.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Maintained up-to-date knowledge of [Product] and performed competitor analysis.
  • Created lists of potential customers based on regional markets and assigned sales tasks to team of [Number] employees.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Catering Sales Manager, 07/2012 - 07/2017
Aimbridge Hospitality Ashland, KY,
  • Primary lead in directing the catering and banquet departments
  • Prospected, contracted and serviced intimate to mid-size programs for all market segments
  • Designed and marketed special promotional materials for social markets and in house functions
  • Produced Forecast and Catering Revenue Summary Reports
  • Implemented SOPs to elevate professionalism and standardize operational efficiencies.
Corporate Sales Manager, 05/2004 - 09/2010
Redis Labs Mountain View, CA,
  • Prospected and contracted client conferences, tradeshows and special events
  • Partnered with the Monterey Conference Center in securing citywide conferences and events
  • Assisted with the marketing and execution of FAM trips and sales blitzes - Created formal proposals, conducted site tour
  • Promoted area venues and drafted budget analysis - Created and executed individual marketing plans - Achieved individual revenue goals on an annual basis.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Identified opportunities for growth within [Location] territory and collaborated with sales teams to reach sales goal.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Education
Graphic Arts Program: Graphic Arts, Expected in
-
Monterey Peninsula College - Monterey, CA,
GPA:
Bachelor of Arts: Global Studies, Expected in
-
California State University at Monterey Bay - ,
GPA:
: Hospitality - Culinary Curriculum, Expected in
-
Monterey Peninsula College - Monterey, CA
GPA:

Completed Culinary Curriculum

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Resume Overview

School Attended

  • Monterey Peninsula College
  • California State University at Monterey Bay
  • Monterey Peninsula College

Job Titles Held:

  • Meeting & Events Manager
  • Events Sales Manager
  • Catering Sales Manager
  • Corporate Sales Manager

Degrees

  • Graphic Arts Program
  • Bachelor of Arts

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