Accomplished and certified Pharmacy Technician with over 15 years of experience in retail and hospital pharmacy environments. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Skills
Drug utilization review
Processing payments
Pharmaceutical sales and services
Medicare and Medicaid process
Drug inventory management
Updating Medication Histories
Stocking Shelves
Receiving Incoming Supplies
Confidentiality and HIPAA
Assisting Pharmacists
Advanced Math Skills
Answering Customer Questions
Interpreting orders
Patient confidentiality
Secure storage of medications
HIPAA
Education
St Andrews Parish High SchoolCharleston, SC, Expected in 06/1997 – –High School Diploma: - GPA:
Work History
Freeman Health System - Medication Reconciliation Technician Neosho, MO, 11/2017 - 03/2021
Record / pass along correct information about patients medicines.
Find out what medicines the patient is taking.
Develop lists of current medications.
Develop lists of medications to be ordered/prescribed by the admitting physician.
Compared medications on the 2 lists.
Make clinical decisions based on the comparison.
Communicate the new list to appropriate caregivers and the patient.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
Run STAT orders/drips to coding patients in a timely matter.
Daily refills for Pyxis machines throughout the hospital; Dispensed and delivered patient medications to patients throughout the hospital.
Provided friendly customer service at prescription drop-off and pick-up counters; accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas.
Strictly established maintains customer and patient confidentiality.
Communicated with all customers and staff in a pleasant and professional manner.
Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Entered new patient profiles and prescriptions into medication input software system.
Communicated directly with doctors' offices via telephone, fax and email; promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
Verified patient data and billing information; strictly maintained customer and patient confidentiality.
Verified accuracy and completeness of information on prescription and refill requests; mixed various pharmaceutical preparations according to written prescriptions.
Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
Retrieved, counted and measured drugs and capped and uncapped vials and bottles; proficiently processed and dispensed written, oral and electronic prescriptions.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Entered new patient profiles and prescriptions into medication input software system.
Communicated directly with doctors' offices via telephone, fax and email; promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
Verified patient data and billing information; strictly maintained customer and patient confidentiality.
Verified accuracy and completeness of information on prescription and refill requests; mixed various pharmaceutical preparations according to written prescriptions.
Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
Retrieved, counted and measured drugs and capped and uncapped vials and bottles; proficiently processed and dispensed written, oral and electronic prescriptions.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
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