Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct administration of medications.
Accurately pulled patient records for upcoming appointments and procedures, typically within a specific -hour period.
Communicated effectively with staff, patients and insurance companies by email and telephone.
Maintained accuracy, completeness and security for medical records and health information.
Obtained client medical history, including medication information, symptoms and allergies.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
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