medication assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

  • Drugs inventory
  • Patient observation
  • Records management
  • Quick problem solver
  • Infection control procedures
  • Staff development
  • Workforce Management
  • Issue and conflict resolution
  • Team building
  • Organization
  • Customer service
  • Leadership
Medication Assistant, 06/2016 to 07/2021
Harbor Retirement AssociatesLong Grove, IL,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated office performance by receiving, analyzing and incorporating feedback from office inspections to implement action plans for improvements.
  • Monitored vital signs during medication administration to quickly identify complications.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Assessed patient needs in response to medications.
  • Organized office and maintained high standards for cleanliness.
  • Interviewed, hired and trained new employees.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Supervised staff performing daily activities.
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
Supervisor of Operations/Qmap, 06/2017 to 05/2020
Nothing Bundt CakesBrownsville, TX,
  • Handled customer complaints and concerns promptly, escalating complex issues to direct.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Provided leadership to employees through coaching, feedback and performance management.
  • Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
Manager, 01/2012 to 03/2013
Manhyia District HospitalCity, STATE,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Supervised staff performing daily activities.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Investigated misconduct, mediated problems and determined appropriate discipline for staff.
  • Developed reports to outline project status, budget data and other information.
Education and Training
: CNA/QMAP, Expected in 05/2014 to Still Water College of Allied Health - Denver, CO
H.N.D/ASSOCIATES DEGREE: , Expected in 03/2011 to Polytechnic of Kumasi - Kumasi Ghana,
  • Major in Business Management
High School Diploma: , Expected in 05/2007 to Mankranso Secondry School - Kumase, Ghana

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Resume Overview

School Attended

  • Still Water College of Allied Health
  • Polytechnic of Kumasi
  • Mankranso Secondry School

Job Titles Held:

  • Medication Assistant
  • Supervisor of Operations/Qmap
  • Manager


  • High School Diploma

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