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Medical Support Specialist Resume Example

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RK
MEDICAL SUPPORT SPECIALIST
Summary

Dedicated and empathetic Medical Assistant offering 10 years in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Skills
  • Infection Control and Aseptic Procedures
  • Monitoring Patient Progress
  • Patient Care
  • Charting Expertise
  • Patient Scheduling
  • HIPAA Compliance
  • Data Entry
  • Scheduling
  • Appointment Setting
  • Stocking Supplies
  • Injections
  • Proper Sterilization Techniques
  • Professional Bedside Manner
  • Wound Care and Irrigation
  • Charting and Clinical Documentation
  • Preparing Specimens and Samples
  • Completing Insurance Forms
  • Simple Dressings
Experience
Concentra | Puyallup , WAMedical Support Specialist02/2021 - Current

Part time Employment on the weekends performing covid-19 testing in multiple locations in the South Carolina area.

  • Observed regulatory standards, including Covid testing, to maintain confidentiality.
  • Provided updated client information
  • Completed clinical documentation in accordance with agency guidelines.
  • Sterilized medical equipment after each procedure.
Middlesex Hospital | Westbrook , CTMedical Assistant01/2015 - Current

Medical Assistant for a busy multi physician Dermatology clinic.

Under direction of physician and clinical manager, include assisting with patient flow, preparing for examination and/or outpatient procedures, including assisting with exams and procedures, extensive electronic chart documentation.

  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted physicians by preparing patients for procedures, including excisions.
Middlesex Hospital | Essex , CTMedical Assistant01/1999 - 06/2002
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Measured patient peak flows to improve workflow efficiency.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Assisted physicians by preparing patients for procedures, including assisting with Mohs procedures in office.
Education and Training
Bristol Tennessee High School | CityHigh School Diploma06/1988
East Tennesse State University | City
Additional Information

Excimer Laser Certification

Certifications
  • Certification BLS - current
  • Excimer Laser Treatment - certification 2016
  • Basics of Sterilization Processing and Decontamination - certification 2016
  • The Center for Disease Control and Prevention - education activity/continuing education including:
  • Moderna COVID-19 Vaccine 2/2021
  • Pfizer-BioNTech COVID-19 Vaccine 2/2021
  • COVID-19 training: General overview of Immunization2/2021
  • Immunization - Handling & Storage 2/2021
  • Vaccine Administration 2/2021
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Resume Overview

School Attended

  • Bristol Tennessee High School
  • East Tennesse State University

Job Titles Held:

  • Medical Support Specialist
  • Medical Assistant

Degrees

  • High School Diploma

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