Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Smooth and efficient Consular Assistant with experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Pragmatic Assistant well-known for being a hands-on dynamo and having boundless energy to fulfill various tasks. Detailed, quick-paced and a true team player. Pursuing a new role where hard work and dedication will be highly valued. Enthusiastic Consular Assistant eager to contribute to team success in other areas of work through hard work, attention to detail and excellent organizational skills. Clear understanding of active listening skills and problem-solving skills and training in patient scheduling software. Motivated to learn, grow and excel in e-commerce industry. Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English and Spanish. Committed to resolving problems and maintaining accurate metrics and reports. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Driven Assistant accustomed to juggling different tasks and wearing multiple hats for the e-commerce company. Engaging and pleasant personality. Dedicated Medical Support Assistant focused on delivering high-quality patient care while streamlining processes. Executed services with imaging, healthcare data and record reviews to support operations. Flexible and resourceful with expertise adapting to changing patient care environments. Empathetic, effective and motivated Medical Support Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Organized Medical Support Assistance with 6 month background supporting medical practices through exemplary active listening skills. Effective staff coordination and patient-flow management. Talented in technical troubleshooting and equipment maintenance. Flexible hard worker ready to learn and contribute to team success. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Empathetic, effective and motivated Medical Support Assistant combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims. Dependable medical team member with 1 year of experience in opened office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.

  • Patient scheduling
  • Understands medical procedures
  • Data entry
  • Maintenance & Repair
  • Stocking supplies
  • Documentation procedures expert
Medical Support Assistant, 07/2021 - Current
Department Of Veterans Affairs Du Bois, PA,
  • Answered telephone calls, recording accurate messages and relaying to designated staff.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Communicated with patients by phone and via written correspondence.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Positioned patients for optimal comfort prior to procedures.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
Sales Representative, 12/2020 - 01/2021
Suez Seattle, WA,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions
  • Developed and delivered engaging sales presentations to convey product benefits
  • Set up calendar with customer birthdays and other special events for personal touch
  • Initiated sales strategies by recruiting new clients through approved methods
  • Helped resolve client problems quickly with superior customer service
  • Completed customer contracts and warranties as part of administrative aspects of sales
  • Built strong rapport with clients by understanding needs and clearly explaining products
  • Utilized professional sales techniques to persuasively communicate with clients
  • Generated and followed up on lead lists resulting from specific marketing campaigns
  • Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer
  • Increased revenue by acquiring new customers and determining needs to offer relevant products
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
  • Automated contact management system, resulting in better client organization and goal alignment
  • Communicated with customers to understand needs and recommend appropriate solutions
  • Provided sales consultations on functional and stylistic benefits of each custom product
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
Consular Assistant, 05/2018 - 05/2018
U.S. Department Of State City, STATE,
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Created polished and error-free correspondence to meet organizational needs and enhance communication between stakeholders
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies
  • Assisted manager in all aspects of business operations
  • Participated in strategic planning for company growth
  • Attended to office operations and required paperwork
  • Greeted guests in with friendliness and professionalism
  • Worked closely with manager to provide effective assistance for specific aspects of business operation
  • Managed and completed paperwork and overall office administration operations
  • Worked closely with coworkers to strategically plan for company growth
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Enhanced efficiency of Consular Assistant work by organizing resources, records and personnel to accomplish demanding targets
  • Scheduled assessments and forwarded completed paperwork to American Citizen Services department
  • Designed insightful and attractive Powerpoint presentations
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Authored clear and professional business documents, including Nonimmigrant and Immigrant Visas,
  • Mails and Travel Document Replacements
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Produced highly accurate internal and external letters and memoranda
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Organized documentation for smooth verification and security in only 45 minutes
  • Developed and updated Microsoft spreadsheets detailing income of immigrants and immigrant travel data to enhance operational decision-making with real-time information
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
  • Keyed all data into Microsoft Spreadsheet
  • Keyed all data into Microsoft Word
  • Accomplished efficient goals within each meeting by coordinating all support and boosting Consular
  • Ssistant productivity with timely assistance
  • Performed market analysis, assessing opportunities and collecting competitor intelligence
  • Provided accurate and effective product solutions to customers and promoted sales
Education and Training
Associate of Science: Christian Counseling, Business Administration, Interdisciplinary Studies, Expected in 08/2023
Liberty University, Asociación Escuelas Lincoln located, Asociación Escuelas - Lynchburg, Buenos Aires, Lincoln, Virginia
attending Liberty University, I attended and, Within the Interdisciplinary Studies degree, I chose multiple areas of study which allows me to create a personalized degree program that fits my career path. My areas of study include Business Healthcare, Business Administration, and Christian, GPA: 3.8
Coursework in Business Healthcare, Business Administration and Christian Counseling: , Expected in
- ,
International Baccalaureate: , Expected in
- ,
English :
Native/ Bilingual:
Negotiated :
Spanish :
Full Professional:
Negotiated :

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Resume Overview

School Attended

  • Liberty University, Asociación Escuelas Lincoln located, Asociación Escuelas

Job Titles Held:

  • Medical Support Assistant
  • Sales Representative
  • Consular Assistant


  • Associate of Science
  • Coursework in Business Healthcare, Business Administration and Christian Counseling
  • International Baccalaureate

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