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Medical Support Assistant Resume Example

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MEDICAL SUPPORT ASSISTANT
Summary
Resourceful and accomplished Administrative Assistant with extensive office operations and personnel organization expertise, focused on driving productivity by leveraging strong front office management skills, adept at managing multiple projects with ease using expert time management methods.
Highlights
  • Advanced MS Office Suite knowledge
  • Results-oriented
  • Strong interpersonal skill
  • Self-starter
  • Billing and coding proficiency
  • Trained in emergency response
  • Data management
  • Strong verbal communicator
  • ICD-9 coding experience
  •  Work well independently
Accomplishments
Multitasking
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Scheduling
  • Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork
Administration
  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Administration
  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Training
  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Experience
Medical Support Assistant Oct 2011 to Jun 2012
 Hudson Valley Healthcare System (FDR Campus) － Montrose, NY
  • Recorded and filed patient data and medical records.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Strictly followed all federal and state guidelines for release of information.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Arranged and assisted with hospital admissions.
  • Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
  • Scheduled patient appointments.
  • Completed registration quickly and cordially for all new patients.
  • Provided administrative support for multiple physicians.
  • Scheduled radiology exams for patients.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Operations Chief/Ground Training NonCommissioned Officer Sep 2001 to Aug 2010
 U.S. Marine Corps － Camp Pendleton, CA
  • Honorable Discharge E-5 (10 point Veterans Preference)
  • Answered multiple phone lines & maintained Very Important People (VIP) area
  • Responsible for all airfield operations
  • Supported organization of 300+ military personnel
  • Tracked Marine Corps training requirements for troops within the unit
  • Scheduled meetings & medical evaluations for Marines
  • Scribbed the minutes for monthly enlisted aircrew audit board meetings
  • Submitted quarterly expenditure reports for enlisted crew members Maintained aircraft, aircrew, and flight hours in the Naval Aviation Logistics Command Operating Maintenance Information System (NALCOMIS)
  • Maintained information in the unit Systems Analysis and Resources Accounting (SARA) system Published Letters of Instruction and filing airfield publications.
  • Reviewed and edited correspondence prior to release and submission for signature.
  • Trained and instructed subordinates and supported units on [Nuclear, Biological, Chemical (NBC) training, Physical Fitness Testing, Combat Fitness Testing, Marine Corps Combat Swimming Survival Training, and Rifle/Pistol Range training].
  • Effective decision-maker in high-pressure environments.
  • Patrolled areas and allowed restricted area access for authorized personnel.
  • Prepared operation plans and orders to support security of resources and installations.
  • Coordinated training schedules and filed crucial administrative paperwork.
Receptionist Sep 2000 to Jun 2001
 Raymond A. Hebrank, CPA － Canoga Park, CA
  • Filed and bound copies for tax preparations.
  • Answered multi-phone lines.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Received and distributed faxes and mail in a timely manner.
Education
Associate of Applied Science, Office Technologies June 2015 Westchester Community College － Valhalla, NY, USA
3.9 GPA
Member of Phi Theta Kappa
June 2001 Burbank High School － Burbank, CA, USA
Skills
Accounting, Client, directing, filing, Instruction, Letters, Logistics, meetings, MS Access, MS Excel, mail, office, MS Outlook, MS PowerPoint, MS Publisher, MS Word, multi-phone lines, Naval, policies, publications, Systems Analysis, tax, phones, phone, 55 WPM, Typing
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Resume Overview

Companies Worked For:

  • Hudson Valley Healthcare System (FDR Campus)
  • U.S. Marine Corps
  • Raymond A. Hebrank, CPA

School Attended

  • Westchester Community College
  • Burbank High School

Job Titles Held:

  • Medical Support Assistant
  • Operations Chief/Ground Training NonCommissioned Officer
  • Receptionist

Degrees

  • Associate of Applied Science , Office Technologies June 2015
    June 2001

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