Resourceful and accomplished Administrative Assistant with extensive office operations and personnel organization expertise, focused on driving productivity by leveraging strong front office management skills, adept at managing multiple projects with ease using expert time management methods.
Advanced MS Office Suite knowledge
Strong interpersonal skill
Billing and coding proficiency
Trained in emergency response
Strong verbal communicator
ICD-9 coding experience
Work well independently
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Medical Support AssistantOct 2011 to Jun 2012 Hudson Valley Healthcare System (FDR Campus) － Montrose, NY
Recorded and filed patient data and medical records.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Strictly followed all federal and state guidelines for release of information.
Wrote clear and detailed clinical phone messages for physicians.
Arranged and assisted with hospital admissions.
Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
Scheduled patient appointments.
Completed registration quickly and cordially for all new patients.
Provided administrative support for multiple physicians.
Scheduled radiology exams for patients.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Operations Chief/Ground Training NonCommissioned OfficerSep 2001 to Aug 2010 U.S. Marine Corps － Camp Pendleton, CA
Honorable Discharge E-5 (10 point Veterans Preference)
Answered multiple phone lines & maintained Very Important People (VIP) area
Responsible for all airfield operations
Supported organization of 300+ military personnel
Tracked Marine Corps training requirements for troops within the unit
Scheduled meetings & medical evaluations for Marines
Scribbed the minutes for monthly enlisted aircrew audit board meetings
Submitted quarterly expenditure reports for enlisted crew members Maintained aircraft, aircrew, and flight hours in the Naval Aviation Logistics Command Operating Maintenance Information System (NALCOMIS)
Maintained information in the unit Systems Analysis and Resources Accounting (SARA) system Published Letters of Instruction and filing airfield publications.
Reviewed and edited correspondence prior to release and submission for signature.
Trained and instructed subordinates and supported units on [Nuclear, Biological, Chemical (NBC) training, Physical Fitness Testing, Combat Fitness Testing, Marine Corps Combat Swimming Survival Training, and Rifle/Pistol Range training].
Effective decision-maker in high-pressure environments.
Patrolled areas and allowed restricted area access for authorized personnel.
Prepared operation plans and orders to support security of resources and installations.
Coordinated training schedules and filed crucial administrative paperwork.
ReceptionistSep 2000 to Jun 2001 Raymond A. Hebrank, CPA － Canoga Park, CA
Filed and bound copies for tax preparations.
Answered multi-phone lines.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Received and distributed faxes and mail in a timely manner.
Associate of Applied Science, Office TechnologiesJune 2015Westchester Community College － Valhalla, NY, USA
Member ofPhi Theta Kappa
June 2001Burbank High School － Burbank, CA, USA
Accounting, Client, directing, filing, Instruction, Letters, Logistics, meetings, MS Access, MS Excel, mail, office, MS Outlook, MS PowerPoint, MS Publisher, MS Word, multi-phone lines, Naval, policies, publications, Systems Analysis, tax, phones, phone, 55 WPM, Typing
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Companies Worked For:
Hudson Valley Healthcare System (FDR Campus)
U.S. Marine Corps
Raymond A. Hebrank, CPA
Westchester Community College
Burbank High School
Job Titles Held:
Medical Support Assistant
Operations Chief/Ground Training NonCommissioned Officer
Associate of Applied Science , Office Technologies June 2015 June 2001
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