Livecareer-Resume

Medical Support Assistant Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced Medical environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills
  • Directing visitors
  • Transporting files
  • Recordkeeping and bookkeeping
  • Managing office supplies
  • Memo preparation
  • Coordinating program activities
  • Routing correspondence
  • Sensitive material handling
  • Microsoft
  • Data entry documentation
  • Insurance eligibility verification
  • Detailed meeting minutes
  • Faxing documents
  • Excel spreadsheets
  • Data entry
  • Microsoft Office
  • Patient charting
  • Administrative support
Experience
Medical Support Assistant , 09/2019 to Current
Department Of Health And Human ServicesSterling, VA,
  • Verified accurate patient demographic and insurance information to enter into electronic medical system.
  • Communicated pertinent information and potential problems to physicians and nurses.
  • Collected patient healthcare data, including vital signs, weight, chief complaints and pain assessment.
  • Delivered direct and indirect patient care in accordance with hospital and physician practice policies.
  • Answered telephone calls, recording accurate messages and relaying to designated staff.
  • Entered codes, based on diagnosis to maintain accuracy for billing department.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Answered appointment calls.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Collected forms, copied insurance cards and [Action] to coordinate patient information for billing and insurance processing.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients .
  • Communicated with patients by phone and via written correspondence.
Administrative Secretary, 06/2016 to 09/2019
Valley Center-Pauma Unified School DistrictValley Center, CA,
  • Guided administrative and professional staff through computer and software problems.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Set up and maintained physical and electronic filing systems.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Produced and distributed team newsletters, email updates and other forms of communication.
  • Answered phone calls by 3 ring and asked appropriate questions to determine which department or staff member could be of service.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Developed and implemented efficient filing systems and customer database protocols.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Created agendas, took minutes and prepared documents for meetings.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Elevated customer satisfaction ratings by resolving issues for speedy resolution.
  • Attended government health website project meetings and transcribed meeting minutes, topics of interest and project statuses.
  • Worked professionally to handle all client, vendor and public guest requirements.
  • Requisitioned office supplies, assisted in payroll, performed recordkeeping and tracked time cards for all departmental office employees.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Food Service Worker, 09/2006 to 09/2016
Veterans Canteen ServiceMilwaukee, WI,
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
  • Practiced food safety and sanitation habits and followed compliance requirements.
  • Cleared and cleaned used trays to maintain brand standards.
  • Followed up with guests regarding order quality to satisfaction.
  • Delivered packages that arrived for guests and handled guests dry cleaning orders.
  • Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
  • Answered guest questions related to pricing and food and beverage ingredients.
  • Resolved guest concerns and issues quickly and effectively.
  • Set up, delivered and retrieved food and beverage orders to guest rooms and hospitality suites while ensuring quality service.
  • Managed linen cart by keeping neat and organized.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
Education and Training
Associate of Arts: Liberal Arts And Sciences, Expected in 06/2016
Salish Kootenai College - Pablo, MT
GPA:
Certifications
  • First Aid/CPR

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good

Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Salish Kootenai College
Job Titles Held:
  • Medical Support Assistant
  • Administrative Secretary
  • Food Service Worker
Degrees
  • Associate of Arts