Medical Support Assistant Resume Example Company Name

MEDICAL SUPPORT ASSISTANT

Summary

Knowledgeable medical office professional with exceptional background over 24+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance overall care.

Results-focused in both Civilian and Military healthcare, a professional with strength in medical based programs, teaching and education. Proactive leader with strengths in communication and collaboration. Proficient in leveraging organization and technical knowledge to promote increased productivity and accuracy.

Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills

Wound care and irrigation
Venipuncture and phlebotomy
ICD-9 coding
Understands medical procedures
Inventory and supply management
Sanitation procedures and Proper sterilization techniques
HIPAA compliance
IDX, CHCS, CPRS, VistA, Joint Legacy Viewing and AHLTA appointment scheduling and knowledge
Valid Virginia driver's license
Customer Service
Conflict resolution abilities
Preparing specimens and samples
Electrocardiography
Doppler proficiency
Team management and supervision
Comprehends interaction with human tissues
Data entry
Clinical applications
Medical terminology
Cardiac anatomy and physiology awareness

Medical terminology knowledge
Calm and level-headed under duress
IV discontinuation
Certified in Basic Life Support (BLS)
Human anatomy and physiology
STD counseling
Patient scheduling and medical billing
Hospital staff support
Blood collection techniques and management
IV insertion and fluid resuscitation
Emergent care in combat and prehospital trauma management
Vital signs assessment
Medication management
Lab specimen collection
Data management
MS Office
Customer service and Problem resolution
Documentation procedures expert
Proper sterilization techniques

Experience

Company Name | City, StateMedical Support Assistant11/2008 - Current

Verified accurate patient demographic and insurance information to enter into electronic medical system.
Collected patient healthcare data, including vital signs, weight, chief complaints and pain assessment.
Communicated pertinent information and potential problems to physicians and nurses.
Entered codes, based on diagnosis to maintain accuracy for billing department.
Answered telephone calls, recording accurate messages and relaying to designated staff.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Prepared, reviewed and submitted patient statements to determine factual accuracy.
Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
Communicated with patients by phone and via written correspondence.
Completed and submitted clinical documentation in accordance with agency guidelines.
Organized charts, documents and supplies to maintain team efficiency.
Used VistA Scheduling, VistA, CPRS, VSE (Virtual Care Manager) software to process patient payments and update accounts.
Printed and filed examination data records according to HIPAA patient standards.
Acted as liaison between physician and patient, answering questions and delivering test results.

Company Name | City, StateFleet Marine Force Hospital Corpsman Chief03/2003 - Current

Managed logistics to ensure all injuries and illnesses were efficiently addressed, including arranging transport to other care facilities.
Instructed sailors and marines in first aid, self-aid and personal hygiene procedures.
Administered medications and immunizations.
Performed medical duties for preventive and unscheduled care, including lab work, x-rays, phlebotomy and IV fluid administration.
Performed clinical laboratory tests and operated sophisticated lab equipment such as I-STAT and centrifuge and various rapid testing kits.
Supervised preventive medicine programs and supervised air, water, food and habitability standards.
Trained in combat, life savings techniques and conducting physical exams.
Specialized in preventive medicine and pharmaceutical services.
Maintained health records for marine platoons.
Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
Performed both emergency and routine medical procedures in high-pressure environments.
Assisted in prevention and treatment of disease and injuries for combat and emergency evacuation patients.
Reduced hours, money and manpower by helping 372 Marines return to full duty while maintaining a 98% medical and mobilization readiness.

Company Name | City, StatePsychiatric Care Technician08/1996 - 03/2003

Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
Provided client assessments upon admission and discharge.
Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Followed all safety protocols when administering subcutaneous and intramuscular injections.
Effectively managed daily charting for each patient.
Collaborated with others to discuss new discharge and treatment team opportunities.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Delivered counseling services, including one-on-one, group therapy and Independent Living Skills education to average of 6 patients per day.

Education and Training

Grantham University | City, StateAssociate of Science in Business Administration And Management11/2012

Grantham University | City, StateBachelor of Science in Healthcare Systems Management Technology

Resume Overview

School Attended

Grantham University

Job Titles Held:

Medical Support Assistant
Fleet Marine Force Hospital Corpsman Chief
Psychiatric Care Technician

Degrees

Associate of Science in Business Administration And Management
Bachelor of Science in Healthcare Systems Management Technology

Medical Support Assistant Resume Example

Resume Score: 80%

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