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Medical Support Assistant Resume Example

Resume Score: 80%

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CF
MEDICAL SUPPORT ASSISTANT
Summary

Knowledgeable medical office professional with exceptional background over 24+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance overall care.

Results-focused in both Civilian and Military healthcare, a professional with strength in medical based programs, teaching and education. Proactive leader with strengths in communication and collaboration. Proficient in leveraging organization and technical knowledge to promote increased productivity and accuracy.

Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Wound care and irrigation
  • Venipuncture and phlebotomy
  • ICD-9 coding
  • Understands medical procedures
  • Inventory and supply management
  • Sanitation procedures and Proper sterilization techniques
  • HIPAA compliance
  • IDX, CHCS, CPRS, VistA, Joint Legacy Viewing and AHLTA appointment scheduling and knowledge
  • Valid Virginia driver's license
  • Customer Service
  • Conflict resolution abilities
  • Preparing specimens and samples
  • Electrocardiography
  • Doppler proficiency
  • Team management and supervision
  • Comprehends interaction with human tissues
  • Data entry
  • Clinical applications
  • Medical terminology
  • Cardiac anatomy and physiology awareness
  • Medical terminology knowledge
  • Calm and level-headed under duress
  • IV discontinuation
  • Certified in Basic Life Support (BLS)
  • Human anatomy and physiology
  • STD counseling
  • Patient scheduling and medical billing
  • Hospital staff support
  • Blood collection techniques and management
  • IV insertion and fluid resuscitation
  • Emergent care in combat and prehospital trauma management
  • Vital signs assessment
  • Medication management
  • Lab specimen collection
  • Data management
  • MS Office
  • Customer service and Problem resolution
  • Documentation procedures expert
  • Proper sterilization techniques
Experience
Company Name | City, StateMedical Support Assistant11/2008 - Current
  • Verified accurate patient demographic and insurance information to enter into electronic medical system.
  • Collected patient healthcare data, including vital signs, weight, chief complaints and pain assessment.
  • Communicated pertinent information and potential problems to physicians and nurses.
  • Entered codes, based on diagnosis to maintain accuracy for billing department.
  • Answered telephone calls, recording accurate messages and relaying to designated staff.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Communicated with patients by phone and via written correspondence.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Used VistA Scheduling, VistA, CPRS, VSE (Virtual Care Manager) software to process patient payments and update accounts.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
Company Name | City, StateFleet Marine Force Hospital Corpsman Chief03/2003 - Current
  • Managed logistics to ensure all injuries and illnesses were efficiently addressed, including arranging transport to other care facilities.
  • Instructed sailors and marines in first aid, self-aid and personal hygiene procedures.
  • Administered medications and immunizations.
  • Performed medical duties for preventive and unscheduled care, including lab work, x-rays, phlebotomy and IV fluid administration.
  • Performed clinical laboratory tests and operated sophisticated lab equipment such as I-STAT and centrifuge and various rapid testing kits.
  • Supervised preventive medicine programs and supervised air, water, food and habitability standards.
  • Trained in combat, life savings techniques and conducting physical exams.
  • Specialized in preventive medicine and pharmaceutical services.
  • Maintained health records for marine platoons.
  • Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
  • Performed both emergency and routine medical procedures in high-pressure environments.
  • Assisted in prevention and treatment of disease and injuries for combat and emergency evacuation patients.
  • Reduced hours, money and manpower by helping 372 Marines return to full duty while maintaining a 98% medical and mobilization readiness.
Company Name | City, StatePsychiatric Care Technician08/1996 - 03/2003
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Provided client assessments upon admission and discharge.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Followed all safety protocols when administering subcutaneous and intramuscular injections.
  • Effectively managed daily charting for each patient.
  • Collaborated with others to discuss new discharge and treatment team opportunities.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Delivered counseling services, including one-on-one, group therapy and Independent Living Skills education to average of 6 patients per day.
Education and Training
Grantham University | City, StateAssociate of Science in Business Administration And Management11/2012
Grantham University | City, StateBachelor of Science in Healthcare Systems Management Technology
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Grantham University

Job Titles Held:

  • Medical Support Assistant
  • Fleet Marine Force Hospital Corpsman Chief
  • Psychiatric Care Technician

Degrees

  • Associate of Science in Business Administration And Management
    Bachelor of Science in Healthcare Systems Management Technology

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