Medical Support Assistant Resume Example
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MEDICAL SUPPORT ASSISTANT
Professional Summary
Multi-talented Procurement Technician consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
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Work History
Medical Support Assistant, 02/2012 to 09/2012
Department Of Defense – Bloomington , MN
Department Of Defense – Bloomington , MN
- Incumbent implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained client medical history, including medication information, symptoms and allergies.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Used CPRS to compile and record medical charts, reports and correspondence.
- Reported any unusual or urgent circumstances in patient's' condition or environment immediately to team nurse.
- Used VISTA and CPRS to maintain contract database of all existing and new client contract files, including contract terms, dates and solutions.
- Offered patients wide variety of contact methods to effectively communicate patient needs.
- Provided comprehensive medical care to over 300 patients daily to promote overall wellness and prevention of illness.
Logistics Vehicle Systems Operator, 10/2003 to 01/2009
United States Marine Corps Motor Transport Association – City , STATE
United States Marine Corps Motor Transport Association – City , STATE
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Reported defects, damage and accidents to proper personnel.
- Inspected vehicles and completed daily maintenance actions.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Answered, scheduled and responded to reservation calls at specific times and locations.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Checked in with dispatch service and updated with current location.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Realized 100% accuracy in 2 week appointment timeframe restrictions and provided primary care for over 5,000 recently separated service members.
0331 Machine Gunner, 10/2005 to 09/2006
United States Marine Corps – City , STATE
United States Marine Corps – City , STATE
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Advised commanding officers on operations, intelligence and risk assessments in daily briefings.
- Trained over 8,000 multinational partners, contractors and foreign nationals on detecting improvised explosive devices and combat security operating procedures to develop warfighting and defense capabilities.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
Associate of Arts: Liberal Arts And General Studies, Expected in 01/2030
Carteret Community College - City, State
Carteret Community College - City, State
Currently not enrolled in college. Planning to finish associates degree in the future.
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Resume Overview
School Attended
- Carteret Community College
Job Titles Held:
- Medical Support Assistant
- Logistics Vehicle Systems Operator
- 0331 Machine Gunner
Degrees
- Associate of Arts : Liberal Arts And General Studies , Expected in 01/2030
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