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Medical Support Assistant Resume Example

Resume Score: 80%

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MEDICAL SUPPORT ASSISTANT
Professional Summary

Multi-talented Procurement Technician consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Monitoring patient progress
  • Patient communication
  • Patient Scheduling
  • Efficient and reliable team player
  • Assisting with physical exams
  • Supervision
  • Effective communication
  • Operational improvement
  • Proficiency in VISTA and CPRS
  • Process improvement
  • Relationship development
  • Purchasing
  • Vendor relationship management
  • Problem resolution
  • Purchase order creation
  • Team management
Work History
Medical Support Assistant, 02/2012 to 09/2012
Department Of Veteran Affairs – Fayetteville, NC
  • Incumbent implemented care and efficiency improvements to support and enhance office operations.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
  • Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
  • Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
  • Used CPRS to compile and record medical charts, reports and correspondence.
  • Reported any unusual or urgent circumstances in patient's' condition or environment immediately to team nurse.
  • Used VISTA and CPRS to maintain contract database of all existing and new client contract files, including contract terms, dates and solutions.
  • Offered patients wide variety of contact methods to effectively communicate patient needs.
  • Provided comprehensive medical care to over 300 patients daily to promote overall wellness and prevention of illness.
Logistics Vehicle Systems Operator, 10/2003 to 01/2009
United States Marine Corps Motor Transport Association – Jacksonville, NC
  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Reported defects, damage and accidents to proper personnel.
  • Inspected vehicles and completed daily maintenance actions.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Checked in with dispatch service and updated with current location.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Realized 100% accuracy in 2 week appointment timeframe restrictions and provided primary care for over 5,000 recently separated service members.
0331 Machine Gunner, 10/2005 to 09/2006
United States Marine Corps – Jacksonville, NC
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Advised commanding officers on operations, intelligence and risk assessments in daily briefings.
  • Trained over 8,000 multinational partners, contractors and foreign nationals on detecting improvised explosive devices and combat security operating procedures to develop warfighting and defense capabilities.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
Associate of Arts: Liberal Arts And General Studies, Expected in 01/2030
Carteret Community College - Morehead City, NC

Currently not enrolled in college. Planning to finish associates degree in the future.

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Resume Overview

Companies Worked For:

  • Department Of Veteran Affairs
  • United States Marine Corps Motor Transport Association
  • United States Marine Corps

School Attended

  • Carteret Community College

Job Titles Held:

  • Medical Support Assistant
  • Logistics Vehicle Systems Operator
  • 0331 Machine Gunner

Degrees

  • Associate of Arts : Liberal Arts And General Studies , Expected in 01/2030

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