Dedicated and focused Medical Support Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Medical Support Assistant specializing in administrative support, committed to delivering high quality results with little supervision.
Energetic MSA with four years experience in high-level support roles. Organized and professional.
Housekeeping Aide Supervisor adept at managing multiple projects with ease using expert time management methods.
Resourceful and accomplished leader/supervisor with extensive office operations and personnel organization expertise.
Medical Support Assistant who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.
Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
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Coordinated department functions for team of 15+ employees.
Planned and executed aspects of a major department move.
Increased office organization by developing more efficient filing system and customer database protocols.
Promoted to Housekeeping Aide Supervisor after 12 months of employment.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
40 hrs/week.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Wrote reports and correspondence from dictation and handwritten notes.
Maintained an up-to-date department organizational chart.
Supplied key cards and building access to employees and visitors.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Facilitated working relationships with co-tenants and building management.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created weekly and monthly reports and presentations.
Received and distributed faxes and mail in a timely manner.
Received and screened a high volume of internal and external communications, including email and mail.
Managed daily office operations and maintenance of equipment.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Accurately recorded and reported test results according to established procedures.
Recorded known control values from technical instruments to ensure reliability and accuracy in test results reporting.
Closely followed trends and techniques in medical laboratory testing.
Developed and maintained positive customer relationships through effective communication.
Neatly and accurately completed all required SMP, SOP and BHR documentation in accordance with set guidelines.
Performed various administrative duties, including data entry and document preparation.
Scheduled clinical lab technicians to maintain efficient work flow.
Knowledge of medical terminologies.
Reviews electronic charts on a regular basis to ensure patient information is accurate.
Admit, Discharge and Transfer patients throughout the medical center.
Assigns patients room, name labels, arm bands and needed items for technicians.
Collaborates with the nursing staff to ensure patient care is of high standards.
Provide training and help with monitoring and evaluating all administration procedures relating to patient care.
Schedule and monitor patients, nursing staff for clinical appointments.
Ability to work independently, perform a full range of administration support and office functions pertaining to medical support.
40 hrs/ week.
Managed team of 15+ of professional housekeeping aides.
Surpassed revenue goals in four consecutive quarters.
Served as mentor to junior team members.
Defined strategy and business plan for completing projects.
Increased response time by developing, initiating, and supervising housekeeping aides.
Advised the Chief of service on issues that relates to the well being of staff, rather personal or business.
Collaborated with employee relations to individually develop, mentor, subordinate staff.
Write reports to the Chief of service daily.
Prepare inspection list/ reports to the Chief of service.
Trained employees how to properly handle/discard infectious waste.
Rated employees on their performance appraisals.
Monitor housekeeping, laundry and linen being issued and stocked, to ensure enough supplies were available for staff, off tour also.
Interacted effectively, skillfully, tactfully and appropriately to accomplish departmental goals.
Gathered data/information for problem solving.
Coordinate, setup and maintain employees, patients files.
Plan, organize, establish priorities, multi task and meet deadlines.
Make determinations on projects, prioritize.
Fair, firm and consistent when supervising employees or preparing disciplinary actions.
Identifies employees training needs and monitors daily work assignments.
40 hrs/ week.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Swept and damp-mopped private stairways and hallways.
Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
Dusted ceiling air conditioning diffusers and ventilation systems.
Spot cleaned carpets using industrial carpet cleaner.
Stripped floors using electrical cleaning equipment.
Emptied and cleaned all waste receptacles.
Cleaned and returned vacant rooms to occupant-ready status.
Operated incinerators and trash compactors to dispose of garbage.
Stocked toilet tissue and paper towels, as well as other restroom supplies.
Kept utility sink rooms in clean, neat and orderly condition.
Set up and cleaned banquet and conference rooms.
Informed supervisor when supplies were low.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
Stocked room attendant carts with supplies.
Removed trash and dirty linens from room attendant carts.
Swept and vacuumed floors, hallways and stairwells.
Cleaned rooms to the satisfaction of all patients, family members.
40 hrs/ week.
Tested soil to determine the adequacy and strength of concrete, asphalt and steel foundations.
Advised the project manager regarding construction material costs and quantity calculations.
Aided other departments in the development of plans and cost estimates on road, parking lot and drainage projects.
Computed load and grade requirements and material stress factors to determine design specifications.
Collaborated with contractors and clients as the on-site engineer for several large public projects.
Created detailed public reports regarding bid proposals, deeds, environmental impact statements and property descriptions.
Wrote daily detailed reports logging work progress for quality assurance purposes.
Planned and directed the execution of technical, economical and administrative functions of various projects.
Prepared standard engineering computations, surveys and designs.
Researched and developed municipal works projects including Hillcrest Hospital, Waco Tx.
Resolved conflicts between clients, team members and management in constructive and positive manner.
Established new preliminary analysis procedures for topographical and hydrological factors.
Analyzed reports and tests on soil composition, terrain, hydrological characteristics and other topographic and geologic data.
Trained and mentored 6 Civil Engineers over 2 years.
40 hrs/ week.
Prepared standard engineering computations, surveys and designs.
Oversaw technical engineering staff to guarantee the successful completion of the project.
Planned and directed the execution of technical, economical and administrative functions of various projects.
Interpreted an extensive variety of abstract and concrete variables.
Wrote clear and accurate procedure manuals and documentation.
Surveyed project sites to establish reference points to guide construction.
Advised management regarding structural repairs and design, construction and program modifications.
Kept abreast of industry trends and innovations by reading business periodicals and professional journals.
Wrote technical reports documenting project progress and specifications.
Coordinated project studies.
Presented project plans and updates to managers, clients, customers and the general public.
Administrative, Make appointments, Reads Blueprints , Monitors electronic charts, Clerical, , Databases, Electronic Medical Records, Employee Relations, Maintaining equipment, Hiring process, Infection Control, Infectious Diseases, Inspection, laundry, Director, Office Mgr, Nursing, Patient care, Performance Appraisals, Personnel skills, Policies, Quality Management, Reports, Scheduling, Supervisor, Supervisory, Teamwork, Typing.
Companies Worked For:
School Attended
Job Titles Held:
Degrees
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