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medical specialty courier resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Dedicated Courier with 3 years of experience delivering medical specimens quickly. Offering excellent interpersonal and time-management skills. Looking for position with organization that values dedication.

Skills
  • HIPAA compliance
  • Coordinating efficient routes
  • Pickup of patient documentation
  • Delivering time-sensitive specimens
  • Processing samples
  • Licensed driver in Louisiana
  • Clean driving record
  • Delivery and pickup
  • Message delivery
  • Project planning
  • PPE use
  • Friendly, positive attitude
  • Leadership
  • Computer skills
  • Active listening
  • Collaboration
  • Critical thinking
Experience
02/2017 to Current
Medical Specialty Courier Aramark Corp. Clarion, PA,
  • Performed daily pickups of medical specimens from businesses.
  • Used strong time management skills to coordinate parcels for prompt delivery.
  • Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
  • Alerted customers regarding weather-related delays to pickup or delivery.
  • Provided excellent customer service to each account by using communication equipment
  • Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
  • Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
  • Oversaw receipt, storage, identification and delivery of medical specimens, patient files, medical equipment, and supplies.
  • Checked and secured package loads before heading out on over 50 daily deliveries.
10/2015 to 02/2017
Runner/Hostess Aramark City, STATE,
  • Greeted customers and employees pleasantly and maintained upbeat demeanor at all times.
  • Logged all information for each drop-off and pick-up.
  • Engaged inventory control skills to keep careful eye on all supplies.
  • Handled various errands for employees throughout the company.
  • Kept buffet restocked with correct food items.
  • Delivered entrees to tables and made sure each guest received correct menu items.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Offered insight into menu items to answer customer questions.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Coached newly hired employees to train on Kitchen staff process flow and safety procedures, enabling workers to improve speed and accuracy.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to supervisor immediately.
  • Inventoried food supplies to determine needs and replenish stations.
  • Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Completed final preparations of dishes and quickly delivered items to customers.
03/2015 to 09/2015
Waitress Waffle House City, STATE,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of high margin menu items through effective upselling.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Education and Training
Expected in 05/1993 to to
High School Diploma:
Lafayette High School - Lafayette, LA
GPA:

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Resume Overview

School Attended

  • Lafayette High School

Job Titles Held:

  • Medical Specialty Courier
  • Runner/Hostess
  • Waitress

Degrees

  • High School Diploma

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