Self-motivated medical sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Proven ability to support and educate medical device companies and sales team while developing and implementing regional sales strategies. 17 years experience in the medical field, with experience in Urology, Nephrology, Pulmonology, Neuromodulation, Gastroenterology, Cardiovascular and Plastic Surgery.
Revenue and profit maximization
Strategic account development
Ability to support and educate medical device companies and sales team
Energetic and driven
Analytical and critical thinker
Enthusiastic about prospecting and networking
Excellent communication skills
President's Club Award winner for 2014
Exceeded sales goal by 25.5%. 14% targeted growth, received Presidential Club Award for 17% growth from prior year. Completed the year at 39.5% growth over 2014
Recipient of the 2014 Presidential Sales Award. Increased revenue in an established territory by 39.5% first year in sales. 85% win rate on proposals delivered. Responsible for the clinical efforts for several medical devices receiving CE mark and FDA approvals. Enrolled 150 subjects in 3 months for an IDE study with 5 investigational sites
Medical Research Manager November 2014 to CurrentNorth American Science Associates Inc － Minneapolis, MN
Develop and implement regional sales strategies with the ultimate goal of positioning NAMSA as the Medical Research Organization of choice and growing all clinical and consulting services.
Demonstrate an in-depth knowledge of all NAMSA clinical and consulting services, and sells on the basis of service expertise (technical knowledge).
Work closely with the Account Managers and the Area Sales Director to achieve regional sales targets.
Collaborate with subject matter experts on the design and costing of proposals for delivery to the Account Manager.
Work closely with Strategic Partnering Directors to identify and implement sales plans for those key accounts in the territory.
Responsible for ensuring that Account Managers are properly trained on all clinical and consulting offerings and appropriate selling strategies. Provides feedback to Marketing Professionals to ensure NAMSA pricing and marketing strategies are in line with current industry practices.
Take an active role in regional in-house presentations and/or "lunch & learns" related to clinical and consulting offerings. Responsible for maintaining client contact information within CRM software.
President's Club Award winner for 2014
Managed a portfolio of 90 active accounts in the Minnesota territory and ended the year with $13.3M in sales.
Exceeded sales goal by 25.5%. 14% targeted growth, received Presidential Club Award for 17% growth from prior year. Completed the year at 39.5% growth over 2014.
Contacted new and existing customers to discuss how their needs could be met through specific services.
Quoted prices, credit terms and other bid specifications.
Identified prospective customers by using business directories and following leads from existing clients.
Recorded accurate and efficient records in the customer database (CRM).
Prioritized tasks and projects to meet tight deadlines.
Attended bimonthly sales meetings and quarterly sales trainings.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Met existing customers to review current services and expand sales opportunities.
Built relationships with customers and the community to promote long term business growth.
Principal spokesperson on IDE studies, CECs and other clinical projects.
Directed all activities for CEC meetings.
Planned, directed, executed, and fulfilled the project contractual requirements within customer and NAMSA clinical procedure requirements while achieving customer satisfaction.
Integrated and led teams comprised of internal and external resources from different functional areas to accomplish the project's objectives.
Responsible for all cost (>$2M), technical, schedule, and quality of the project.
Reviewed cost and technical progress of the project on a continual basis.
Oversaw project staffing, which includes work allocation, problem resolution, communicating project background, goals, and relevant information.
Evaluated project team performance and make recommendations for personnel actions.
Motivated project team members to achieve peak productivity and performance.
Assured preparation of project summaries to reflect project phases and customer invoicing requirements.
Consultant for Medtronic October 2009 to May 2010TAJ Technologies, Inc － Mendota Heights, MN
Served as a Sr. Business Analyst responsible for managing the Clinical Trial Agreement (CTA) compensation, documenting and negotiating budgets with U.S. clinical research centers.
Worked as a liaison between Medtronic CRDM Core Clinical, New Therapies & Diagnostics study teams, Legal, and Reimbursement to negotiate terms and establish win-win partnerships within and outside Medtronic. Viewed as primary person within CRDM regarding subject compensation.
Sr. Clinical Manager July 2008 to November 2008Torax Medical － Shoreview, MN
Trained other personnel in the conduct of clinical research and monitoring multi-center start up for an IDE clinical trial in a 4 month period - including budget negotiation, CTA development and IRB approval.
Conducted clinical site visits US and OUS to monitor feasibility study data and ensure GCP.
Developed and implemented complete portfolio of research documents for the Clinical Research Department i.e. SOP's, Clinical Study Logs, Clinical trial training manual, CRF's, Clinical Trial Agreements and all other clinical documents.
Directed the development of the IDE clinical trial database in collaboration with a CRO.
Trained other personnel in the conduct of clinical research and monitoring.
Director of Clinical Affairs June 2006 to June 2008Restore Medical Inc － St. Paul, MN
Provided overall global direction for the design of all clinical studies (IDE and post market).
Provided leadership to clinical project personnel for effective implementation and execution of all clinical programs, including IDE and post-marketing trials.
Developed clinical trial design strategies.
Qualified investigational sites.
Conducted physician product training (implantable device)
Negotiated clinical trial agreements and budgets.
Executed programs with a timeline and within budget.
Directed the evaluation of existing clinical and pre-clinical data to support publications, presentation, and marketing efforts.
Established and maintain a relationship with key physician consultants in providing input to clinical trial design.
Collaborated with marketing and sales on post-market clinical studies to support marketing of reimbursement initiatives.
Supported clinical team as needed by conducting site visits and monitoring.
Clinical Affairs Manager February 2006 to July 2006Zimmer Spine － Edina, MN
Managed the clinical affairs team involved in IDE and post-market trials.
Conducted clinical planning and execution of all newly designed clinical trials.
Provided clinical and regulatory support for the design and development of new products.
Oversaw the complete sponsor research process.
Conducted adverse event reviews.
Clinical Project Manager December 1998 to February 2006Uroplasty, Inc － St. Paul, MN
Executed company's first IDE/PMA submission. FDA approval.
Managed the activities of the U.S. & OUS clinical research departments.
Prepared and conducted post-market studies U.S. and OUS
Prepared and supported sponsor and Investigational sites for FDA inspections.
Design and development of clinical protocols and all clinical site documentation.
Thorough knowledge of good clinical practice and FDA regulatory requirements required for the conduct of clinical training.
Led team members in the development of the quality assurance system for the clinical research department.
Authored key clinical standard of operation documents (SOP's).
Trained principle Investigators and clinical coordinators in protocol adherence.
Assisted in all Investigator device implantation training.
Responsible for data integrity and management for the clinical and administrative database.
Responsible for investigational site qualification and selection. Served as a clinical site monitor and monitor trainer.
Provided clinical support for the design and development of new products or procedures.
Reviewed/approved engineering change orders or design change orders pertaining to IDE investigational product and clinical issues.
Supported sales and marketing team.
Reviewed all Adverse Events.
Community Program Specialist/ Research Coordinator June 1997 to December 1998University of Minnesota, Department of Surgery － Minneapolis, MN
Supported Renal and Thoracic transplant studies.
Provided Life-source documentation of organ donation.
Associate of ScienceCentury College － White Bear Lake, MN, USAssociate of Science: Registered Nurse, Century College - White Bear Lake, MN
Bachelor of Science : Physical Therapy ProgramUniversity of Minnesota － Minneapolis, Minnesota, USBachelor of Science: University of Minnesota - Minneapolis, Minnesota Physical Therapy Program: University of Minnesota, Mankato – Mankato, Minnesota Accomplishments Recipient of the 2014 Presidential Sales Award. Increased revenue in an established territory by 39.5% first year in sales. 85% win rate on proposals delivered. Responsible for the clinical efforts for several medical devices receiving CE mark and FDA approvals. Enrolled 150 subjects in 3 months for an IDE study with 5 investigational sites. Licenses/Certifications/Affiliations Registered Nurse - Minnesota State License
Certification : ManagementAccredited Research Certification (ARC), Association of Clinical Research Professionals (ACRP) Life Science Alley Member American Management Association
Gastroenterology CEC Registered Nurse ARC Associate of Science: Registered Nurse, Century College - White Bear Lake, MN
President's Club Award winner for
Take an active role in regional in-house presentations and/or "lunch & learns" related to clinical and consulting offerings