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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile
Self-motivated medical sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Proven ability to support and educate medical device companies and sales team while developing and implementing regional sales strategies. 17 years experience in the medical field, with experience in Urology, Nephrology, Pulmonology, Neuromodulation, Gastroenterology, Cardiovascular and Plastic Surgery.
Skill Highlights
  • Revenue and profit maximization
  • Strategic account development
  • Ability to support and educate medical device companies and sales team
  • Positive outlook
  • Management collaboration
  • Self-motivated
  • Energetic and driven
  • Analytical and critical thinker
  • Goal-oriented
  • Enthusiastic about prospecting and networking
  • Excellent communication skills
  • Highly competitive
Core Accomplishments
  • President's Club Award winner for 2014
  • Exceeded sales goal by 25.5%. 14% targeted growth, received Presidential Club Award for 17% growth from prior year. Completed the year at 39.5% growth over 2014
  • Recipient of the 2014 Presidential Sales Award. Increased revenue in an established territory by 39.5% first year in sales. 85% win rate on proposals delivered. Responsible for the clinical efforts for several medical devices receiving CE mark and FDA approvals. Enrolled 150 subjects in 3 months for an IDE study with 5 investigational sites
Professional Experience
01/1 to Current Medical Research Manager Cook County Sheriff | Chicago, IL,
  • Develop and implement regional sales strategies with the ultimate goal of positioning NAMSA as the Medical Research Organization of choice and growing all clinical and consulting services.
  • Demonstrate an in-depth knowledge of all NAMSA clinical and consulting services, and sells on the basis of service expertise (technical knowledge).
  • Work closely with the Account Managers and the Area Sales Director to achieve regional sales targets.
  • Collaborate with subject matter experts on the design and costing of proposals for delivery to the Account Manager.
  • Work closely with Strategic Partnering Directors to identify and implement sales plans for those key accounts in the territory.
  • Responsible for ensuring that Account Managers are properly trained on all clinical and consulting offerings and appropriate selling strategies. Provides feedback to Marketing Professionals to ensure NAMSA pricing and marketing strategies are in line with current industry practices.
  • Take an active role in regional in-house presentations and/or "lunch & learns" related to clinical and consulting offerings. Responsible for maintaining client contact information within CRM software.
  • President's Club Award winner for 2014
  • Managed a portfolio of 90 active accounts in the Minnesota territory and ended the year with $13.3M in sales.
  • Exceeded sales goal by 25.5%. 14% targeted growth, received Presidential Club Award for 17% growth from prior year. Completed the year at 39.5% growth over 2014.
  • Contacted new and existing customers to discuss how their needs could be met through specific services.
  • Quoted prices, credit terms and other bid specifications.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Recorded accurate and efficient records in the customer database (CRM).
  • Prioritized tasks and projects to meet tight deadlines.
  • Attended bimonthly sales meetings and quarterly sales trainings.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Built relationships with customers and the community to promote long term business growth.
  • Principal spokesperson on IDE studies, CECs and other clinical projects.
  • Directed all activities for CEC meetings.
  • Planned, directed, executed, and fulfilled the project contractual requirements within customer and NAMSA clinical procedure requirements while achieving customer satisfaction.
  • Integrated and led teams comprised of internal and external resources from different functional areas to accomplish the project's objectives.
  • Responsible for all cost (>$2M), technical, schedule, and quality of the project.
  • Reviewed cost and technical progress of the project on a continual basis.
  • Oversaw project staffing, which includes work allocation, problem resolution, communicating project background, goals, and relevant information.
  • Evaluated project team performance and make recommendations for personnel actions.
  • Motivated project team members to achieve peak productivity and performance.
  • Assured preparation of project summaries to reflect project phases and customer invoicing requirements.
10/2009 to 05/2010 Consultant for Medtronic Caption Health | Remote, OR,
  • Served as a Sr. Business Analyst responsible for managing the Clinical Trial Agreement (CTA) compensation, documenting and negotiating budgets with U.S. clinical research centers.
  • Worked as a liaison between Medtronic CRDM Core Clinical, New Therapies & Diagnostics study teams, Legal, and Reimbursement to negotiate terms and establish win-win partnerships within and outside Medtronic. Viewed as primary person within CRDM regarding subject compensation.
07/2008 to 11/2008 Sr. Clinical Manager Iqvia Holdings Inc | Portsmouth, NH,
  • Trained other personnel in the conduct of clinical research and monitoring multi-center start up for an IDE clinical trial in a 4 month period - including budget negotiation, CTA development and IRB approval.
  • Conducted clinical site visits US and OUS to monitor feasibility study data and ensure GCP.
  • Developed and implemented complete portfolio of research documents for the Clinical Research Department i.e. SOP's, Clinical Study Logs, Clinical trial training manual, CRF's, Clinical Trial Agreements and all other clinical documents.
  • Directed the development of the IDE clinical trial database in collaboration with a CRO.
  • Trained other personnel in the conduct of clinical research and monitoring.
06/2006 to 06/2008 Director of Clinical Affairs Restore Medical Inc | City, STATE,
  • Provided overall global direction for the design of all clinical studies (IDE and post market).
  • Provided leadership to clinical project personnel for effective implementation and execution of all clinical programs, including IDE and post-marketing trials.
  • Developed clinical trial design strategies.
  • Qualified investigational sites.
  • Conducted physician product training (implantable device)
  • Negotiated clinical trial agreements and budgets.
  • Executed programs with a timeline and within budget.
  • Directed the evaluation of existing clinical and pre-clinical data to support publications, presentation, and marketing efforts.
  • Established and maintain a relationship with key physician consultants in providing input to clinical trial design.
  • Collaborated with marketing and sales on post-market clinical studies to support marketing of reimbursement initiatives.
  • Supported clinical team as needed by conducting site visits and monitoring.
02/2006 to 07/2006 Clinical Affairs Manager Zimmer Spine | City, STATE,
  • Managed the clinical affairs team involved in IDE and post-market trials.
  • Conducted clinical planning and execution of all newly designed clinical trials.
  • Provided clinical and regulatory support for the design and development of new products.
  • Oversaw the complete sponsor research process.
  • Conducted adverse event reviews.
12/1998 to 02/2006 Clinical Project Manager Uroplasty, Inc | City, STATE,
  • Executed company's first IDE/PMA submission. FDA approval.
  • Managed the activities of the U.S. & OUS clinical research departments.
  • Prepared and conducted post-market studies U.S. and OUS
  • Prepared and supported sponsor and Investigational sites for FDA inspections.
  • Design and development of clinical protocols and all clinical site documentation.
  • Thorough knowledge of good clinical practice and FDA regulatory requirements required for the conduct of clinical training.
  • Led team members in the development of the quality assurance system for the clinical research department.
  • Authored key clinical standard of operation documents (SOP's).
  • Trained principle Investigators and clinical coordinators in protocol adherence.
  • Assisted in all Investigator device implantation training.
  • Responsible for data integrity and management for the clinical and administrative database.
  • Responsible for investigational site qualification and selection. Served as a clinical site monitor and monitor trainer.
  • Provided clinical support for the design and development of new products or procedures.
  • Reviewed/approved engineering change orders or design change orders pertaining to IDE investigational product and clinical issues.
  • Supported sales and marketing team.
  • Reviewed all Adverse Events.
06/1997 to 12/1998 Community Program Specialist/ Research Coordinator University Of Minnesota, Department Of Surgery | City, STATE,
  • Supported Renal and Thoracic transplant studies.
  • Provided Life-source documentation of organ donation.
Education
Expected in Associate of Science | Century College, White Bear Lake, MN GPA:
Associate of Science: Registered Nurse, Century College - White Bear Lake, MN
Expected in Bachelor of Science | Physical Therapy Program University of Minnesota, Minneapolis, Minnesota GPA:
Bachelor of Science: University of Minnesota - Minneapolis, Minnesota Physical Therapy Program: University of Minnesota, Mankato – Mankato, Minnesota Accomplishments Recipient of the 2014 Presidential Sales Award. Increased revenue in an established territory by 39.5% first year in sales. 85% win rate on proposals delivered. Responsible for the clinical efforts for several medical devices receiving CE mark and FDA approvals. Enrolled 150 subjects in 3 months for an IDE study with 5 investigational sites. Licenses/Certifications/Affiliations Registered Nurse - Minnesota State License
Expected in Certification | Management , , GPA:
Accredited Research Certification (ARC), Association of Clinical Research Professionals (ACRP) Life Science Alley Member American Management Association
Certifications
Gastroenterology CEC Registered Nurse ARC Associate of Science: Registered Nurse, Century College - White Bear Lake, MN
Professional Affiliations
President's Club Award winner for
Presentations
Take an active role in regional in-house presentations and/or "lunch & learns" related to clinical and consulting offerings
Skills
Sales, And Marketing, Marketing, Training, Database, Documentation, Clinical Research, New Products, Fda, Change Orders, Clinical Support, Data Integrity, Engineering Change Orders, Inspections, Pma, Project Manager, Quality Assurance, Sales And, Basis, Invoicing, Problem Resolution, Progress, Satisfaction, Staffing, Clinical Trial, Budgets, Budget, And Sales, Clinical Programs, Clinical Studies, Clinical Trial Design, Implantable, Pre-clinical, Territory, Account Manager, Accounts In, Crm, Customer Relationship Management, Award, In Sales, Active Accounts, Clients, Credit, Exceeded Sales, Leads, Sales Meetings, Compensation, Documenting, Liaison, Proposals, Account Development, Cardiovascular, Closing, Energetic, Excellent Communication Skills, Gastroenterology, Goal-oriented, Medical Device, Medical Sales, Networking, Outlook, Prospecting, Relationship Building, Sales Professional, Sales Team, Self Motivated, Key Accounts, Pricing, Regional Sales, Sales Director, Sales Plans, Sales Specialist, Sales Strategies, Sales Targets, Clinical Trials, Clinical Documents, Clinical Study, Cro, Feasibility, Gcp, Registered Nurse, Associate, Life Science, Medical Devices, Sales Award, Therapy

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Resume Overview

School Attended

  • Century College
  • University of Minnesota

Job Titles Held:

  • Medical Research Manager
  • Consultant for Medtronic
  • Sr. Clinical Manager
  • Director of Clinical Affairs
  • Clinical Affairs Manager
  • Clinical Project Manager
  • Community Program Specialist/ Research Coordinator

Degrees

  • Associate of Science
  • Bachelor of Science
  • Certification

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