medical office coordinator safety captain resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Proactive individual with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable staff leader with a motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with a diplomatic communication style focused on maximizing engagement and satisfaction. I know my current work experience and education will make me a valuable team player to any organization.

  • Extremely Well-Organized
  • Time Management
  • Detail-Oriented
  • Problem Solving
  • Creative and Determined
  • Staff Training and Development
  • Marketing Strategy Development
  • Positive Attitude and Energetic
  • Strong Communication Skills
  • Customer Service
  • Team Collaboration
  • Analytical Thinking
  • Critical Thinking
  • Project Management
  • Motivational Leadership
  • Computer skills
10/2017 to Current
Medical Office Coordinator, Safety Captain OU Medical Center City, STATE,
  • Department Employee Safety Captain at OU Medical Center
  • OU Medical Center Team Leader for the Event Planning Committee
  • Training new employees on records management system
  • Developing new training techniques to address staff performance and knowledge issues
  • Create and implement new ideas to help improve work flow as well as patient satisfaction
  • Assist other offices in a variety of job performances when needed
  • Maintain knowledge and leadership skills over 5 separate offices in order to help and assist staff when needed
  • Coach employees, managers and staff on effective safety policies
  • Review and recommend changes to company culture to improve safety and meet changing demands
  • Direct patients to exam rooms, field questions and prepare for physician examinations
  • Coordinate patient scheduling, check-in, check-out and payments for billing
  • Perform clerical duties, such as word processing, data entry, answering phones and filing
  • Enter charges with medical office procedure codes and diagnosis codes
  • Maintain Strict Confidentiality in Regards to HIPAA
  • Address incoming and outgoing communication via telephone and email for staff as well as doctors
11/2015 to 09/2017
Medical Office Specialist, Medical Assistant AMC Urgent Care City, STATE,
  • Supported office staff and operational requirements with administrative tasks
  • Adhered to strict HIPAA guidelines to protect patient privacy
  • Entered procedure codes and diagnosis codes into medical billing software
  • Enhanced office productivity by handling high volume of callers per day
  • Received, recorded and filed medical payments by check, cash and credit card
  • Organized paperwork such as charts and reports for office and patient needs
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations
  • Collected and documented patient medical information such as blood pressure and weight
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Managed multiple tasks and met time-sensitive deadlines
  • Resolved customer problems and complaints
01/2013 to 05/2015
Pro Shop Attendant, Children's Golf Instructor Lakeside Golf Course City, STATE,
  • Developed Excellent Leadership Skills
  • Managed efficient cash register operations
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Listened to customer needs and desires to identify and recommend optimal products
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Created Lesson Plans for Appropriate Aged Children
Education and Training
Expected in 05/2020 to to
Associate of Arts: Arts & Science General Studies
Northern Oklahoma College - Stillwater, OK,
Expected in 05/2017 to to
Associate of Science: Enterprise Development
Oklahoma State University - Stillwater, OK,
Expected in 05/2012 to to
High School Diploma:
Edmond North High School - Edmond, OK,

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Resume Overview

School Attended

  • Northern Oklahoma College
  • Oklahoma State University
  • Edmond North High School

Job Titles Held:

  • Medical Office Coordinator, Safety Captain
  • Medical Office Specialist, Medical Assistant
  • Pro Shop Attendant, Children's Golf Instructor


  • Associate of Arts
  • Associate of Science
  • High School Diploma

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