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Medical Benefits Evaluator Resume Example

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MEDICAL BENEFITS EVALUATOR
Professional Summary
Highly motivated, and determined professional powered with broadbased experience working for a government organization with a strong background in team leadership and with comprehensive customer service skills. Shows competency in addressing various operational issues and challenges to effect dramatic improvements in operational efficiency, productivity, processes toward successful attainment of organizational goals. Wellversed in leading and training team members while maintaining high ethical and quality standards, professional demeanor, and a cooperative attitude. Possess a keen eye for detail and extremely capable to multitask in fiercely competitive and fastpaced environment with dedication to superior service and operational excellence.
Licenses

Phlebotomy 

Arkansas College of Health Careers, Little Rock, Arkansas

Phlebotomy Ceritficate 

Skill Highlights
  • Microsoft Word
  • Excel ·
  • Outlook ·
  • PowerPoint
  • Venipuncture & Capillary Puncture
  • Blood Collection & Handling Safety
  • Medical Records Review
  • Blood Specimen Storage
  • Patient & Donor Care
  • Quality Assurance & Controls
Professional Experience
The MASH ProgramPatient Matters November 2015 to March 2016 Medical Benefits Evaluator
Prescott, AR
  • Medical Benefits Evaluator 20152016 Brief Job Description The MBE makes the initial contact with the patient whose account has been referred from the hospital and obtains basic information to determine if potential eligibility to third party payment sources exist.
  • Delivered Results: Completes screening worksheet and asks basic questions to determine potential eligibility to Medicaid, Medicare, CHIPS, Crime Victims, or other eligibility benefits.
  • Manage and prioritize workload and job assignments so that all deadlines are met on a timely basis.
  • Respond quickly to requests for information and assistance (including returning phone calls promptly and being available to other MASH staff), and using time according to clearly arranged and communicated priorities.
  • Perform all other related duties as assigned by the manager.
Prescott Nevada County Special Services · Hope, Arkansas January 2015 to September 2015 Job Coach/Habilitaiton Trainer
Prescott, AR
  • Delivered Results: Play an integral role in day to day operations by ensuring individuals' goals reflect things important to them and provide training in the areas identified to promote personal growth and accomplishment.
  • Accept full responsibility for transporting clients to appropriate recycling destinations, in order to assist individuals with recycling paper and cardboard.
  • Exceed individual expectations by working with clients to assess their individual goals and assist them each week in order to become more independent.
  • Perform other duties as assigned by organizational leadership in order to contribute to the overall success of the organization and its clients.
Atwoods · April 2011 to October 2014 Supervisor
Prescott, AR
  • Delivered Results: Contributed as an effective team member by answering customer questions about merchandise as well as assist customers on merchandise selection.
  • Spearheaded individual duties by properly hiring, training, and evaluating personnel in sales or marketing establishments, promoting or disciplining workers when appropriate.
  • Positively impacted daily operations by leading efforts in establishing and implementing policies, goals, objectives, and procedures for their department as well enforce safety, health, and security rules.
  • Constantly interfaced with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Actively engaged in daily departmental operations by thoroughly examining merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Held accountable for monitoring sales activities to ensure that customers receive satisfactory service and quality goods.
Cato's · December 2007 to January 2010 Sales Associate
Prescott, AR
  • Delivered Results: Accomplished daily individual and organizational objectives, such as working to meet and exceed proposed sales goals on a daily basis.
  • Charged with processing payments by accurately totaling purchases processing checks, cash, and store or other credit cards.
  • Worked collaboratively with coworkers in order to promptly work freight upon delivery in order to maximize all individual and organizational efforts.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Displayed superior communication skills with customers by recommending, selecting, and helping locate or obtain merchandise based on customer needs and desires.
Education and Training
University of Arkansas Community College at Hope Bachelor of Science: Nursing Arkansas

Nursing Some College Coursework Completed

Skills

Administrative Support, basic, Benefits, communication skills, credit, clients, Customer Service, Decision Making, delivery, hiring, leadership, marketing, Excel, Outlook, PowerPoint, Microsoft Word, organizational, processing payments, personnel, Phlebotomy, policies, Problem Resolution, quality, safety, sales, phone, Time Management, Verbal Communication, Written

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Resume Overview

Companies Worked For:

  • The MASH ProgramPatient Matters
  • Prescott Nevada County Special Services · Hope, Arkansas
  • Atwoods ·
  • Cato's ·

School Attended

  • University of Arkansas Community College at Hope

Job Titles Held:

  • Medical Benefits Evaluator
  • Job Coach/Habilitaiton Trainer
  • Supervisor
  • Sales Associate

Degrees

  • Bachelor of Science : Nursing

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