Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Career Focus
Personable Project Manager successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members.
Summary of Skills
MS Office including Microsoft Excel, Outlook , Powerpoint and Word
Customer relations specialist
Process improvement
Results-oriented
Troubleshooting
Detail-oriented
Deadline-driven
Enthusiastic team player
Organized
Accomplishments
Professional Experience
MEDIA STRATEGY SUPERVISOR, 07/2010 - Current Madwell – Brooklyn, NY,
Manage day to day relationship with clients including, Black Angus Steakhouse, El Pollo
Loco, Time Warner Inc., Garden Fresh Restaurants, Mimi's Cafe, and Real Mex Restaurants
Fostered strong client, partner
and vendor relationships
Facilitate the gathering and organizing of media rates and research information required to develop media strategies
Contribute to the development and implementation of client media plans and ensure that client objectives are delivered by monitoring activity throughout media campaigns to assure that goals are delivered and providing alternatives in the event that goals are not met.
Analyze client data sets in order to make strategic decisions for campaigns
Work closely with production team to ensure proper trafficking and maintenance of client assets.
Monitor the daily functions of junior team members: offering training, feedback and assistance when necessary
PRODUCTION-TRAFFICKING SUPERVISOR, 04/2005 - 07/2010 A Wireless – Pahrump, NV,
Responsible for primary management of production and trafficking processes and budgets for such multimillion dollar clients as, Kaiser Permanente, Time Warner Communications, Black Angus Restaurants, Round Table Pizza Mimi's Café, Garden Fresh Restaurants, Verizon Communications, Meineke Car Care Centers and Real Mex Restaurants
Managed projects and served as primary liaison between client, internal groups and external vendors to ensure clarity of goals and quality and adherence to
deadlines
Organized and maintained accurate production records, including signed purchase orders for all production projects, documentation of job estimates, approved budgets, and negotiation of vendor contract bids and reconciliation of all vendor invoices
Assisted with development and implementation of policies and procedural documentation related to department processes and initiatives to reduce the risk of errors or financial exposure
Effectively communicated with team members to maintain clearly defined expectations.
Responsible for troubleshooting any production and trafficking problems that arise in a proactive manner.
SENIOR CLIENT PRODUCTION SPECIALIST, 10/2003 - 04/2005 ID Media – City, STATE,
Assisted with routing and tracking of client provided artwork and vendor proofs
Utilized various marketing tools and strategies, along strong partnering with internal media strategy team, to ensure targeting of clients best potential customer thereby assisting the client in receiving the best return on their advertising dollar and eliminating advertising waste.
Worked with Production Director and Supervisor to devise new procedures to
increase internal efficiency and enhance customer satisfaction.
Kept clients informed of all new products and services offered via electronic or face-to-face presentations.
Facilitated production material digital file management and trafficking for Client Account Services staff, outside vendors, and affiliated partners in service of
our clients.
Initiated day-to-day follow
up on production with vendors.
Liaison between Account Services, Vendor and Clients to
coordinate on-going changes
Assisted in the
training and management of support staff
SENIOR MEDIA STRATEGIST, 05/2001 - 10/2003 ID Media – City, STATE,
Managed the day-to-day agency efforts on behalf of the product or services of assigned client base
Facilitated the
gathering and organizing of media rate and research information required to
develop media strategies
Initiated and analyzed media research and data
Participated in
presenting during client/partner agency meetings/calls
Interacted with
sales representatives in the evaluation of potential media vehicles
Proofed Traffic matrices and worked closely with Traffic department in the event of changes
Remained up-to-date on client/competition/agency/industry business through trade
publications, newspaper articles, textbooks, literature, and other sources
Prepared and presented results analyses and final campaign analyses for all media
Performed competitive analyses and made recommendations based on key findings
Oversaw pre-bills
and reconciliation processes and monitored client/vendor aging reports
Developed and/or
presented point-of-views on new media opportunities
Negotiated non-TV media rates
and added value opportunities to ensure client receives most advantageous
package (ex: issuing RFPs)
Trained, proofed work and answered questions of junior team members
Education
Bachelor of Arts: Psychology Organizational Behavior, Expected in May 1989 - Mount St Mary's College - Los Angeles, CA GPA: Psychology Organizational Behavior
Organizations
Member, Mount St. Mary's University Alumni Association
Member, Alpha Kappa Alpha Sorrority
Member IPG Black Employee and Women's Leadership Networks
Skills
Adobe Acrobat, Photo Shop, Ad, advertising, budgets, Client, clients, database, delivery, documentation, financial, managing, marketing, media plans, meetings, Excel, PowerPoint, Microsoft Office including Excel , PowerPoint Word, organizing, troubleshooting
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