Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

I work fast and I have a lot of energy I learn new skills really fast I don’t mind lifting heavy stuff all day or working in the heat

  • EPA requirements
  • Alignments experience
  • Calibration understanding
  • Customer Service
  • Detecting refrigerant leaks
  • Vendor relations
  • Scoping components
  • Calibrating instruments
  • Expert knowledge of different vehicle brands, makes, and models
  • Soldering skills
  • Hazmat knowledge
  • Tire mounting and balancing
  • CRM
  • Electrical circuits diagrams
  • Engine overhauls
  • Remote service
Mechanic, 03/2020 to 10/2021
Landmark AviationNew Windsor, NY,
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Monitored shop equipment to maintain safe working condition.
  • Kept detailed records of repairs, labor involved and parts used.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Manager, 01/2014 to 12/2018
Cognizant Technology SolutionsNorfolk, VA,
  • Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
  • Coordinated and executed menu planning, recipe development and daily restaurant operations.
  • Planned and prepared food product orders to maintain appropriate stock levels.
  • Monitored quality, presentation and quantities of plated food across line.
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Continually aware of dramatic changes to kitchens, including Health Department Standards and customer requests for healthier food options.
  • Supervised upwards of 50 BOH staff members and delivered mentorship to strengthen kitchen skills.
  • Performed financial analysis and recommended effective methods to cut costs.
  • Oversaw hiring, training and development of kitchen employees.
  • Provided excellent professional development opportunities for staff.
  • Managed kitchen staff team and assigned various stages of food production.
  • Initiated software based inventory control system to manage inventory and analyze food cost.
  • Implemented and maintained excellent service to achieve guest satisfaction.
  • Streamlined kitchen processes to shorten wait times and serve additional guests.
  • Improved performance of team members resulting in high-quality meals produced daily.
Mason, 03/2006 to 12/2014
Yale UniversityOrange, CT,
  • Removed excess grout and residue from tile and brick joints with sponges.
  • Applied grout between joints and smoothed every line to achieve clean finish.
  • Followed specific project requirements when preparing mixtures such as grout and cleaning solutions.
  • Removed damaged materials and prepared surfaces for optimal installations.
  • Supplied materials to masons for installation, following drawings and numbered sequences.
  • Assisted journeyman with completing skilled work by preparing supplies and organizing equipment for ease of use.
  • Completed installations by applying agents such as caulk and sealants.
  • Erected and broke down scaffolding, ladders and other support structures for installations.
  • Corrected surface imperfections and filled chipped, cracked and broken bricks with fillers and adhesives.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
Cook, 09/1999 to 11/2010
Heritage Of BrookstonePowder Springs, GA,
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Education and Training
High School Diploma: , Expected in 11/2005
Excel Education - Chino Valley, AZ

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