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Mechanic resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Versatile Mechanic consistently guarantees customers short turnaround time for auto repairs. Focused on quality and customer satisfaction. Detailed understanding of safety mandates and regulations to maintain safe work environment.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Inventory Management
  • Diagnostics Systems
  • Parts oiling and greasing
  • Deadline-driven
  • QC
  • Battery testing
  • Fluid level testing
  • Motor repairs
  • Vehicle inspections
  • Safety procedures
Experience
Mechanic, 02/2021 - 06/2021
Minnehaha County Sioux Falls, SD,
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Kept detailed records of repairs, labor involved and parts used.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Assisted drivers by safely directing vehicle backward to position correctly.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
2nd Fleet Service Supervisor, 10/2007 - 01/2021
City Of Murfreesboro City, STATE,
  • Supervised team of 5 employees and delegated duties and responsibilities to each member.
  • Delivered exceptional customer service and handled all inquiries and complaints.
  • Addressed areas that needed improvement and observed team's performance.
  • Aided onboarding team members with one-on-one training sessions.
  • Participated in various learning and educational opportunities to update and maintain job knowledge.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Recommended improvements to products and services to mitigate complaints.
  • Trained new employees on procedures and policies to maximize team performance.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
  • Exceeded company productivity standards on consistent basis.
Line Worker/Tow Motor Driver, 02/2001 - 10/2007
Tennex City, STATE,
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
High School Diploma: , Expected in 05/1991
-
Cannon County High School - Woodbury, TN
GPA:

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Resume Overview

School Attended

  • Cannon County High School

Job Titles Held:

  • Mechanic
  • 2nd Fleet Service Supervisor
  • Line Worker/Tow Motor Driver

Degrees

  • High School Diploma

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