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Material Supply Associate Resume Example

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MATERIAL SUPPLY ASSOCIATE
Professional Summary

Experienced Security professional with strong communication and relationship-building skills.


Meticulous Law Enforcement background, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and Law Enforcement.



Skills

Accounting, balance, call center, cash register, law enforcement, legal, Law, access, money, weapons, personnel, cameras, policies, protocols, purchasing, quality, reporting, research, safety, spreadsheet, supervisor, Tax, Technician, television, Troubleshoot, written, articles

Skills
  • Data management
  • Self-motivated
  • Conflict resolution
  • Process implementation
  • Extremely organized
  • Strong verbal communication
Work History
Material Supply Associate, 12/2017 to Current
MGA Healthcare - (UCSF- Mission Bay) – San Francisco, CA
  • Receives, stocks, picks and distributes medical and non-medical supplies and equipment to all Medical Center departments.
  • Monitored expiration of medical supplies.
  • Inventories, replenishes shortages from sterile supply, inspects for sterility integrity for instrument sets and expendable items.
  • Rotates, restocks outdated supplies, and maintains stock levels of surgical supplies and equipment for wards, clinics, and the operating room.
  • Receptionist duties include answering phones and interacting with other medical personnel during Medical Supply requests and deliveries.
Material Supply Associate, 12/2017 to Current
MGA Healthcare - (UCSF- Mission Bay) – San Francisco, CA
  • Receives, stocks, picks and distributes medical and non-medical supplies and equipment to all Medical Center departments.
  • Monitored expiration of medical supplies.
  • Inventories, replenishes shortages from sterile supply, inspects for sterility integrity for instrument sets and expendable items.
  • Rotates, restocks outdated supplies, and maintains stock levels of surgical supplies and equipment for wards, clinics, and the operating room.
  • Receptionist duties include answering phones and interacting with other medical personnel during Medical Supply requests and deliveries.
Patient Transporter, 11/2016 to 09/2017
MGA Healthcare - (UCSF , Parnassus) – San Francisco, CA
  • Transports patients by assisting patients in and out of taxis, ambulances, cars, and helicopters; lifting patients on and off beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchair or moveable beds.
  • Transported patients to other areas of the hospital in wheelchairs and gurney.
  • Monitored expiration of medical supplies.
  • Comforts patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity.
  • Transports equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas and patient care areas.
  • Transports deceased patients by following protocols and delivering them to the mortuary.
  • Maintains safe, secure, and healthy work environment by following standards and procedures; complying with federal and state legal regulations and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances health care organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Established long-term customer relationships through prompt and courteous service.
Security Officer, 04/2016 to 11/2016
CPMC - Sutter Health – San Francisco, CA
  • Responsible for the protection of personnel and property of California Pacific Medical Center accomplished through patrols and monitoring of the premises, observing and reporting suspicious and unauthorized activities and unsafe conditions.
  • Responsible for access control of keys and emergency response notification.
  • Assist with security related services for hospital staff, physicians, patients, and visitors, including monitoring and restraining violent patients.
  • Investigate and document incidents relative to the Medical Center and provide necessary liaison between hospital staff and local law enforcement agencies.
ED Specialist, 05/2014 to 04/2016
Securitas Security Services USA – San Francisco, CA
  • Serve as a lead role in the emergency Department, implementing and overseeing the security operations in the Emergency Department; work with security officers and Emergency Department staff.
  • Assist with the functions of physical and personal security and safety measures of members, patients, staff, and visitors.
  • Protect staff and property from theft or damage or persons from hazards or interference, including the potential for violence in the workplace; Primary functions include being a First Responder to emergency situations at the assigned health care facilities.
  • Make periodic tours to check for irregularities and to inspect protection devices and fire control equipment.
  • Preserve order and may enforce regulations pertaining to personnel, visitors, and premises.
Customer Service Representative, 07/2013 to 11/2013
Xerox Corporation – Lacey, WA
  • Respond to customer inquiries in a call center environment.
  • Gather information, research/resolve inquiries and log customer calls.
  • Inform customer about services available and access customer needs.
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Routinely answered customer questions regarding merchandise and pricing.
Customer Service Representative, 07/2013 to 11/2013
Xerox Corporation – Lacey, WA
  • Respond to customer inquiries in a call center environment.
  • Gather information, research/resolve inquiries and log customer calls.
  • Inform customer about services available and access customer needs.
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Described product to customers and accurately explained details and care of merchandise.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Routinely answered customer questions regarding merchandise and pricing.
Correctional Officer, 09/2011 to 05/2013
Two Rivers Correctional Institution – Umatilla, OR
  • Monitor the activities of inmates from a centralized control center with closed-circuit television cameras and a computer tracking system.
  • Escort inmates between the institution and medical facilities and other destination inside the institution.
  • Report orally and in writing on inmate conduct and on the quality and quantity of work done by inmates.
  • Conducted routine and emergency head counts.
  • Maintained the custody and control of 200 inmates housed in maximum security unit.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Searched the building and grounds, living quarters and work areas for contraband.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Made sure holding areas were cleaned and that prisoners were served meals on time.
  • Built solid relationships with staff and residents to help keep the institution safe and secure.
  • Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
Security Officer, 08/2010 to 08/2011
Allied Barton Security Services – Dallas, TX
  • Observe and report activities and incidents at Cisco Data Center, providing for the security and safety of Cisco property.
  • Make periodic tours to check for irregularities and to inspect protection devices and fire control equipment.
  • Preserve order and may act to enforce regulations and directives for Cisco pertaining to personnel, visitors, and premises.
  • Monitor CCTV for criminal activities.
Security Officer, 04/2010 to 08/2010
Champion National Security – Richardson, TX
  • Man, a post as instructed and serve as a general security presence and visible deterrent to crime and client rule infractions; detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned posts which may be a threat to the property, client or employees at the site.
  • I reported incidents, accident or medical emergencies.
  • Respond to medical emergencies, alarms and intrusions.
Correctional Officer III, 09/2009 to 03/2010
Choice Moore Transfer Facility – Bonham, TX
  • Guard offenders in penal institution in accordance with established policies, regulations and procedures.
  • Assist in daily periodic count of offenders.
  • Maintain order and discipline in recreational activities.
  • Observe conduct and behavior of offenders to prevent disturbances and escapes.
  • Search offender cells for contraband.
  • Escort offenders to and from visiting rooms, medical and religious services.
  • Prepare written reports concerning incidences of offender disturbances and injuries; also report observations to supervisor.
Cashier Assistant / Refund Clerk, 02/2008 to 09/2009
Costco Wholesale – Plano, TX
  • Assist cashiers by helping load member merchandise onto the conveyor belt.
  • Pack member orders into boxes and transfer orders to a separate cart or flatbed.
  • Retrieve items from the back of the warehouse for members.
  • Place returned or moved product back to their allotted spot in the warehouse.
  • Operate cash register to itemize and total member's purchases in store.
  • Count money in cash drawer at beginning and end of work shift.
  • Collect returned merchandise from member and refund cash for merchandise.
  • Record daily transaction amounts from cash register to balance cash drawer.
Cashier Assistant / Refund Clerk, 02/2008 to 09/2009
Costco Wholesale – Plano, TX
  • Assist cashiers by helping load member merchandise onto the conveyor belt.
  • Pack member orders into boxes and transfer orders to a separate cart or flatbed.
  • Retrieve items from the back of the warehouse for members.
  • Place returned or moved product back to their allotted spot in the warehouse.
  • Operate cash register to itemize and total member's purchases in store.
  • Count money in cash drawer at beginning and end of work shift.
  • Collect returned merchandise from member and refund cash for merchandise.
  • Record daily transaction amounts from cash register to balance cash drawer.
Correctional Officer III, 12/2006 to 02/2008
Buster Cole State Jail – Bonham, TX
  • Guard offenders in penal institution in accordance with established policies, regulations and procedures.
  • Guard entrance of jail to screen visitors.
  • Guard and direct offenders during work assignments.
  • Employ weapons and force to maintain discipline and order among offenders if necessary.
  • Assist in daily periodic count of offenders.
  • Patrol assigned areas for evidence of forbidden activities, infraction of rules and unsatisfactory attitude and adjustment of offenders.
Correctional Officer III, 12/2006 to 02/2008
Buster Cole State Jail – Bonham, TX
  • Guard offenders in penal institution in accordance with established policies, regulations and procedures.
  • Guard entrance of jail to screen visitors.
  • Guard and direct offenders during work assignments.
  • Employ weapons and force to maintain discipline and order among offenders if necessary.
  • Assist in daily periodic count of offenders.
  • Patrol assigned areas for evidence of forbidden activities, infraction of rules and unsatisfactory attitude and adjustment of offenders.
Fiscal Tech II, 06/2005 to 08/2006
Special Commitment Center – Steilacoom, WA
  • Create purchasing documents through the TRACKS system for approval and ordering of goods and services necessary for the operations of the SCC program.
  • Code purchase orders to the proper program index.
  • Troubleshoot and resolve any problems arising between vendors and SCC regarding any missing, or incorrect orders.
  • Create and update a warehouse spreadsheet as purchases were made.
  • Process quarterly payment documents necessary to comply with the Excise Tax Law; Process payments that offer discounts to Special Commitment Center in a specific time frame.
Correctional Officer II, 09/2001 to 05/2005
Washington Corrections Center – Gig Harbor, WA
  • Provide custodial care necessary for the wellbeing of offenders.
  • Assist in the general movement of offenders.
  • Maintain order and discipline in recreational activities.
  • Supervise 250 offenders in a closed custody facility.
  • Prepare offenders for transport to court appearances and doctor appointments.
  • Conduct room searches looking for contraband.
  • Supervise offender visitation.
  • Distribute meals to offenders living in segregation.
  • Conduct strip searches on offenders returning from outside the institution.
  • Transport offenders from Pierce County jail to Washington Corrections Center for Women.
  • Observe mentally ill and disturbed offenders.
Correctional Officer I, 07/2000 to 08/2001
McNeil Island Corrections Center – Steilacoom, WA
  • Supervise 180 male offenders in a day-room setting and documented off baseline behavior and infraction of rules.
  • Guard and direct movement of offenders during work assignments.
  • Supervise offenders at mealtime.
  • Supervise visitation with offenders.
  • Patrol offenders in the yard from a staff watch tower.
  • Inspect vehicles entering the institution grounds.
  • Perform daily periodic count of offenders.
  • Search offender dorm for contraband articles.
  • Prepare written reports concerning incidences of offender's disturbances and injuries.
Education
Accounting Clerk Certificate: Accounting Clerk, June 1992
Hayward Adult School - Hayward, CA
Sterile Processing and Distribution Technician Certificate: Sterile Processing, October 25, 2017
Altamont Healthcare - Stockton, CA
Certifications
  • Certified Correctional Officer in Washington State.
  • Certified Correctional Officer in Texas
  • Certified Correctional Officer in Oregon
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Resume Overview

Companies Worked For:

  • MGA Healthcare - (UCSF- Mission Bay)
  • MGA Healthcare - (UCSF , Parnassus)
  • CPMC - Sutter Health
  • Securitas Security Services USA
  • Xerox Corporation
  • Two Rivers Correctional Institution
  • Allied Barton Security Services
  • Champion National Security
  • Choice Moore Transfer Facility
  • Costco Wholesale
  • Buster Cole State Jail
  • Special Commitment Center
  • Washington Corrections Center
  • McNeil Island Corrections Center

School Attended

  • Hayward Adult School
  • Altamont Healthcare

Job Titles Held:

  • Material Supply Associate
  • Patient Transporter
  • Security Officer
  • ED Specialist
  • Customer Service Representative
  • Correctional Officer
  • Correctional Officer III
  • Cashier Assistant / Refund Clerk
  • Fiscal Tech II
  • Correctional Officer II
  • Correctional Officer I

Degrees

  • Accounting Clerk Certificate : Accounting Clerk , June 1992
    Sterile Processing and Distribution Technician Certificate : Sterile Processing , October 25, 2017

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