Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

I am master stylist for 17 years now . I am looking for a change in career .I am a very fast learner , highly motivativated , ,and use to working very fast pass setting . Multi-Tasking is also not a issue for me . I'm also a people person and a team player. I would like to a warehouse position, possibly stocking ,or manufacturing.

  • Problem Resolution
  • Communications
  • Organization
  • Regulatory Compliance
  • Project Organization
  • Team Building
  • Operational Improvement
  • Customer Service
  • Order picking and processing
  • Ordering knowledge
  • Stocking
  • Customer-oriented
  • Order fulfillment
  • Recordkeeping strengths
  • Shipping procedures understanding
Work History
08/XXX8 to Current Master Stylist Life Time Fitness | South Tulsa, OK,
  • Colored and treated hair using modern technology
  • Assigned duties or work schedules to employees for adequate shift coverage
  • Evaluated employee performance quarterly and annual reviews
  • Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance
  • Trained service staff on latest policies and procedures
  • Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes
  • Increased customer satisfaction by resolving customer issues
  • Resolved problems, improved operations and provided exceptional client support
  • Maintained excellent attendance record, consistently arriving to work on time
03/XXX4 to 08/XXX8 Stylist Associate Natural Pawz | Boston, MA,
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
  • Introduced hair cutting to salon to modernize and streamline razor procedures
  • Accumulated 74 + clients weekly through one-on-one, personal service
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
  • Consistently received positive performance reviews from guests
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 84 daily customers
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase retail sales by 30 %
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Sanitized and organized station and tools by cleaning and sanatizing
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
  • Monitored hair trends to stay on top of fashions and better serve customer needs
  • Processed payments by entering sales in register
  • Educated clients about products and self-maintenance for healthy hair based on 15 walk-in clients daily
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Recorded notes for future reference, including customer preferences and services delivered
  • Expanded client base by 50 % through direct referrals
  • Kept detailed records
  • Used scissors, trimmers, clippers, razors and brushes on over 102 customers with 98 % customer satisfaction rate
  • Increased return customers by 45% through cutting, coloring and styling clients' hair with precision
02/XXX2 to 03/XXX4 Sales Associate Watchmesports | Fort Worth, TX,
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Maintained organized, presentable merchandise to drive continuous sales
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Tracked stock using company inventory management software
  • Maintained records related to sales, returns and inventory availability
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to effectively build rapport and lasting relationships
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Increased sales by %30 over 2 months by offering consultation on products and services and applying customer service and upselling techniques
04/XXX0 to 02/XXX2 Sales Representative CosmoProf | City, STATE,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Networked at events and by phone to expand business profits and revenues
  • Adapted sales techniques to specific clients and promoted products based on individualized client needs
  • Led educational training seminars and product demonstrations
  • Demonstrated products and specific features at customer locations and special events
  • Identified client needs, built relationships and overcame objections to drive sales
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service
  • Responded to telephone and in-person requests for information
  • Built strong rapport with clients by understanding needs and clearly explaining products
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
  • Communicated with customers to understand needs and recommend appropriate solutions
Expected in 04/2004 Master Cosmetolgist | Cosmetology Georgia Institute of Cosmetology, Athens Ga, GPA:

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School Attended

  • Georgia Institute of Cosmetology

Job Titles Held:

  • Master Stylist
  • Stylist Associate
  • Sales Associate
  • Sales Representative


  • Master Cosmetolgist

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