Master Stylist Resume Example
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MASTER STYLIST
Professional Summary
I am master stylist for 17 years now . I am looking for a change in career .I am a very fast learner , highly motivativated , ,and use to working very fast pass setting . Multi-Tasking is also not a issue for me . I'm also a people person and a team player. I would like to a warehouse position, possibly stocking ,or manufacturing.
Work History
Life Time Fitness - Master StylistSouth Tulsa , OK08/2018 - Current
- Colored and treated hair using modern technology
- Assigned duties or work schedules to employees for adequate shift coverage
- Evaluated employee performance quarterly and annual reviews
- Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance
- Trained service staff on latest policies and procedures
- Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes
- Increased customer satisfaction by resolving customer issues
- Resolved problems, improved operations and provided exceptional client support
- Maintained excellent attendance record, consistently arriving to work on time
Natural Pawz - Stylist AssociateBoston , MA03/2014 - 08/2018
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
- Introduced hair cutting to salon to modernize and streamline razor procedures
- Accumulated 74 + clients weekly through one-on-one, personal service
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
- Consistently received positive performance reviews from guests
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 84 daily customers
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase retail sales by 30 %
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
- Sanitized and organized station and tools by cleaning and sanatizing
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
- Monitored hair trends to stay on top of fashions and better servecustomer needs
- Processed payments by entering sales in register
- Educated clients about products and self-maintenance for healthy hair based on 15 walk-in clients daily
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
- Recorded notes for future reference, including customer preferences and services delivered
- Expanded client base by 50 % through direct referrals
- Kept detailed records
- Used scissors, trimmers, clippers, razors and brushes on over 102 customers with 98 % customer satisfaction rate
- Increased return customers by 45% through cutting, coloring and styling clients' hair with precision
Watchmesports - Sales AssociateFort Worth , TX02/2012 - 03/2014
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Maintained organized, presentable merchandise to drive continuous sales
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Tracked stock using company inventory management software
- Maintained records related to sales, returns and inventory availability
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Increased sales by %30 over 2 months by offering consultation on products and services and applying customer service and upselling techniques
CosmoProf - Sales RepresentativeCity , STATE04/2010 - 02/2012
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Networked at events and by phone to expand business profits and revenues
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
- Led educational training seminars and product demonstrations
- Demonstrated products and specific features at customer locations and special events
- Identified client needs, built relationships and overcame objections to drive sales
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service
- Responded to telephone and in-person requests for information
- Built strong rapport with clients by understanding needs and clearly explaining products
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Communicated with customers to understand needs and recommend appropriate solutions
Skills
- Problem Resolution
- Communications
- Organization
- Regulatory Compliance
- Project Organization
- Team Building
- Operational Improvement
- Customer Service
- Order picking and processing
- Ordering knowledge
- Stocking
- Customer-oriented
- Order fulfillment
- Recordkeeping strengths
- Shipping procedures understanding
Education
04/2004Georgia Institute of CosmetologyCityMaster Cosmetolgist: Cosmetology
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Resume Overview
School Attended
- Georgia Institute of Cosmetology
Job Titles Held:
- Master Stylist
- Stylist Associate
- Sales Associate
- Sales Representative
Degrees
- Master Cosmetolgist : Cosmetology
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