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master security training instructor resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Talented Training Instructor adept at developing, implementing and conducting diverse training courses for a diverse group of people. Collaborative and insightful professional familiar with a range of training needs and successful at delivering instruction through various methods. Excellent communication, planning and time management abilities.

Accomplishments
  • Collaborated with team of 3 in the development of Instructor Development versions 1 and 2.
  • Awarded Instructor of the Quarter in 2020.
  • Documented and resolved accuracy and inefficient use of time when conducting equipment training which led to a 50% increase in training time and officer proficiency.
Skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Course planning
  • Student rapport
  • Program planning
  • Instructor mentoring
  • Adult Education
  • Group and individual instruction
  • Online training experience
  • Employee training
  • Classroom expertise
Work History
03/2021 to Current
Master Security Training Instructor Rochester Armored Car Laredo, TX,
  • Evaluated training needs and developed appropriate class offerings.
  • Maintained compliance with company standards, regulatory requirements and quality goals.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Quickly adapted training plans for participants needs, keeping timelines, training quality, and desires in mind.
  • Integrated technology resources to maximize training success.
  • Coached junior training staff on correct procedures and optimization strategies.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Assessed skill gaps for employees in the training department and developed training courses to meet identified needs.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Tracked attendance and progress against goals for each participant.
  • Acted as a peer support member, rendering mental and emotional care in emergency situations, remaining level-headed and helping peers feel better.
  • Tracked clients progress in Microsoft Excel, Airport Management Systems (AIMS) and Online Learning Center (OLC) and adapted plans to maintain progress.
  • Monitored participant workflow and behaviors throughout training process.
  • Inspected fitness equipment before and after use for defects, failures and cleanliness.
  • Recognized and recommended talented staff to fill key positions and maximize productivity.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Employed job analysis in accordance with principles of instructional design to create effective training programs.
  • Assessed student needs to develop effective training plans.
  • Identified and solved internal problems related to employee turnover by revamping training approaches.
  • Gathered and organized supplementary material to support structured lessons.
  • Eliminated process gaps by implementing new methods of standardized training.
  • Developed individualized plans to help officers reach goals within predetermined timelines.
  • Handled over 12 daily participants, switching between classes flawlessly and maintaining positive attitude.
10/2015 to 03/2018
Assistant Training Instructor Transportation Security Administration, TSA City, STATE,
  • Established and maintained dynamic working relationships.
  • Evaluated student performance and used feedback to improve course.
  • Developed, maintained and updated training packages.
  • Decreased training time by designing effective new training programs.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in reduced training time for on-the-job training for new officers.
  • Monitored day-to-day activities of supervisors and employees, noting areas needing improvement and implementing plans for rectification.
  • Created curricula, instructions, and documents for various types of training courses.
  • Advised Training Specialist and management on best practices for employee growth and productivity goals, consistently helping companies achieve reduced training time to reach officer proficiency.
  • Liaised between management and entry-level workers, facilitating smooth communication and successfully achieving proficient officer certification process.
  • Verified proper tracking in databases of all students, attendance, scores and overall performance.
  • Trained and mentored hundreds new personnel hired to fulfill various roles.
03/2011 to 10/2015
Transportation Security Officer Transportation Security Administration, TSA City, STATE,
  • Identified potential airport security concerns and completed more in-depth checks as part of investigation.
  • Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
  • Interacted with public to give directions, explain rules and regulations and respond to inquiries.
  • Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
  • Screened over 60 passengers per hour by verifying ID's and boarding passes.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
  • Responded to 4 critical security incidents per month by applying standard operating procedures designed to minimize loss of life and damage to property.
  • Safeguarded transportation operations at commercial airports.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Performed operational maintenance and calibration of screening equipement.
  • Provided top-notch protection for traveling public by conducting tests for explosives residue.
  • Identified and challenged potentially unauthorized individuals for screening in order to prevent access to restricted areas.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
Education
Expected in 06/2008
High School Diploma:
Robert E. Lee High School - Baytown, TX,
GPA:
Certifications

An official Peer Support Specialist who helps peers with emotional and mental health issues and also escalates to the proper officials when necessary.

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Resume Overview

School Attended

  • Robert E. Lee High School

Job Titles Held:

  • Master Security Training Instructor
  • Assistant Training Instructor
  • Transportation Security Officer

Degrees

  • High School Diploma

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