Master Data Management Analyst resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Focused and adept at streamlining Finance and Accounting department procedures by eliminating unnecessary manual processes. Also adept at creating new policy and procedures for departmental use. Stable background of experience and achievements involving 20+ years business-related expertise/customer service. *Excellent organizational, interpersonal and problem solving skills, team player and detail oriented
Skills
MS Office Suite
Oracle
Billing Manager
SofTrax
SAP
Great Plains
Windows
Visio
Web Help Desk
Lean Six Sigma Training
Macola
Remedy
Work History
Master Data Management Analyst, 11/2013 to 11/2015 Carl Zeiss Vision – Wixom, MI,
Required to handle the Foreign Corrupt Practices Act (FCPA) reviews for new customers on-boarding
Respond to and take action on cases submitted by the business for data entry and correction, recording activity in a case monitoring tool
Research and document correct customer information for select customer records based on data recorded in various currently deployed customer information systems (including Oracle, Onyx, Excel, Salesforce.com, SalesLogix and others) and conversations with customer-facing resources
Assist in the conversion of customer install base data from various currently deployed customer information systems into a single customer relationship management system
Act upon work lists for potential data additions and modifications originated by various areas of the organization
Assist in identifying data issues impacting the customer or the business processes
Preparation and analysis of reports used to compare customer information in different systems and identify potential data issues requiring additional research
Preparation and maintenance of Master Data Management process guides
Began training in the Lean Six Sigma Process as well as working in Visio to produce flow charts Latest endeavor was learning the item creation process.
Successfully implemented new technologies and process automations to encourage continuous improvement.
Facilitated successful internal and external audits through sound and thorough documentation.
Order Billing Coordinator, 06/2011 to 2014 Change Healthcare Inc. – Houston, TX,
Principal Duties and Essential Responsibilities
Successfully implemented new technologies and process automations to encourage continuous improvement.
Independent Consultant, 01/2000 to 07/2000 Zenith Administrators – City, ,
Transitioned from AFGE to provide consulting and training in conversion of the software system
Provided list of processes used when billing/applying funds (AFGE to Zenith)
Served as liaison between Zenith and payroll departments of government clients
Demonstrated General accounting functions as needed
Coded and applied cash applications, data entry, as well as limited filing duties
Set-up new accounts for direct deposit/ Liaison between various payroll depts and banks
Processed new enrollee applications & dental premiums for payroll deduction
Submitted all time-sensitive documents in a timely manner
Maintained customer accounts Verified eligibility of those insured.
Claims Examiner, 07/1999 to 01/2000 AFGE Dental Trust – City, STATE,
Processed dental claims for payment ensuring the eligibility of the claimant's benefits Maintained and set-up new claim applications Submitted all time-sensitive documents in a timely manner.
Verified eligibility insured clientele Processed billing on a weekly basis
Assisted and processed weekly check runs occasionally Processed checks for bank deposits daily
Assisted Administrator in whatever capacity needed Coded and generated cash applications, data entry and limited filing.
General Manager, 10/1997 to 03/1999 Structure – City, STATE,
Accountable for all managerial and operational processes for the store
Conducted all hiring & training of employees and responsible for merchandise tracking
Education
None: , Expected in 1988 Southwestern Christian College - Terrell, TX GPA: Journalism and English African American Studies
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.