Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Human Resource Development research-based practitioner with extensive experiences in public sector administration, management, policy, and supervision. An innovatively skilled professional with diverse work and academic experiences and a practical understanding of the power of collaboration and the value of cross-cultural and inter-cultural communication skills. Demonstrated ability to translate organizational vision and objectives to employee performance through leadership and management of personnel.

Ph.D.: Philosophy, Educational Human Resource Development, Expected in 2014
Texas A & M University - Raleigh, NC

ABD, anticipated completion -December 2014

Master of Science: Educational Human Resource Development, Expected in 2008
Texas A & M University - College Station, TX

Bachelor of Arts: Sociology, Expected in 1990
North Carolina State University - Raleigh, NC

Concentration in Criminal Justice

Managing Editor- Educational Administration Quarterly, 07/2009 - 07/2013
County Of Napa, California Napa, CA,

Graduate Assistant- (Salary included $1500/month stipend & Tuition)

  • Management of all journal submissions including resubmissions in support of executive editor
  • Examine submissions for journal guideline compliance and verification of authenticity
  • Oversight of work flow tasks for associate editors, reviewers and authors and provide periodic performance reports to improve user turnaround times.
  • Coordinate manuscript production process with SAGE publication
  • Work with editor to disseminate annual reports and select annual outstanding reviewer.
  • Management of the editorial board including dissemination of selection and appointment letters.
  • Facilitate monthly Editor meetings with Editor in Chief, ten associate editors, student editors and support staff using multiple communication methods.
  • Served as the EAQ Journal administrator for Scholar One Manuscript Central, a web-based manuscript processing system.
Graduate Research Assistant- Human Resource Development Technology Grant Manager, 07/2008 - 05/2009
Dish Network Corporation Louisville, OH,
  • Graduate Assistant- (Salary $1500/month + tuition waiver)
  • Strategic Development and implementation of processes for the conversion of all HRD program courses from a traditional, face-to-face format, to an on-line web-based format, using the Moodle E-learning platform.
  • Customized on-line courses to reflect the individuality and preferences of faculty assigned to teach the course.
  • Linked on-line course learning activities to HRD undergraduate and graduate learning objectives and core competencies to ensure alignment and support pedagogical strategies.
  • Development of course management strategies, for faculty, to promote student engagement and facilitate effective course management.
Supervising Public Defender Investigator, 08/2005 - 06/2006
San Bernandino County Public Defender City, STATE,
  • Salary (approximately $60,000/ year)
  • Supervised Public Defender Investigators for four regional county offices.
  • Case Assignment and management
  • Fleet management
  • Identification of training needs and development of training programs.
  • Collaboration with Deputy Public Defender on strategies to optimize support by investigators for Public Defenders.
  • Information management including the receipt and dissemination of lab reports, witness statements and reports.
  • Criminal Case Investigations

Director of Security and Safety, 01/2005 - 06/2005
Metropolitan Davidson County Juvenile Court City, STATE,
  • (Salary approximately $60,000/year)
  • Supervised ten (10) armed warrant and court officers, one (1) armed property guard; and, eight (8) unarmed court screeners.
  • Responsible for budget development for security related purchases including firearms and surveillance equipment.
  • Management of criminal process service system.
  • Conducted Employment background checks and nternal affairs investigations for the court.
  • Served as Terminal Agency Coordinator (TAC), a liaison and compliance officer between the court and the Criminal Justice Information Systems Network including the Federal Bureau of Investigation with regard to the use and access to the National Crime Information Center (NCIC)
  • Development and implementation of written procedures regarding the use and dissemination of criminal information including security and protection of all terminals.
  • Coordination of annual, semi-annual, quarterly professional development and training for all officers
  • Responsible for documentation of injuries on duty, building security, emergency preparedness and evacuation plans
Program Coordinator, 02/2003 - 02/2004
Community IMPACT! City, STATE,
  • Salary ($45, 000/ year)
  • Non-profit program development and management
  • Volunteer recruitment, training and management
  • Grant writing
  • Interactions with Community Board Members, public and private donors.
  • Management of student program participant Individual Development Accounts (IDA) including disbursement of funds for program approved purchases including college expenses and small business investments.

Police , 01/1991 - 02/2003
City Of Raleigh Police Department City, STATE,

Salary (Approximately $75,000/year)

  • Supervision and evaluation of officer performance and preparing officers for promotional processes.
  • Developed specialized projects and interventions to deter crime and address citizens complaints.
  • Prepared Computer Aided Dispatch roll calls and monitored Mobile Computer Terminal Activity for Officers on-duty.
  • Responded to 911 calls for supervision and management of crime scenes, case investigations and media relations.

Detective – Internal Affairs 5/01 to 12/01

  • Investigated allegations of police misconduct including: criminal activity, policy violations and excessive use of force.
  • Analyzed case findings and statistical data to identify trends involving accidents, excessive use of force, violations and misconduct for policy and training failures and relevant solutions.
  • Collaboration with commanders and police attorney on high profile and serious cases.

Detective – Drugs & Vice, Shootings, and Sexual Assaults12/97 to 05/01

  • Identified and collected evidence and documented investigative methods and trial evidence.
  • Conducted search warrant execution and seizure of evidence of criminal activity.
  • Cultivation and management of confidential informants.
  • Served as a content expert for public engagements
  • Management of large and complex caseloads
  • Victim support through case communication and identification of available resources
  • Participated in undercover covert operations.

Community Police Officer 12/96 to 12/97

  • PatClaired Raleigh Housing Authority complexes to deter and detect criminal activity.
  • Served as a liaison between the Raleigh Police and community residents to address identified needs and concerns.
  • Development and implementation of neighborhood improvement programs including a before-and-after school program for school-aged children.
  • Coordination and support of other neighborhood programs including the Police little league baseball teams, annual back-to-school community festivals, National Night Out programs and community fund raisers.

Crime Prevention & Community Relations 10/94 to 12/96

  • Public speaking at community events and schools.
  • Conducted security evaluations for all city offices and facilities as well as local businesses and churches.

City of Raleigh Police Officer – Drug Enforcement 4/94 to 10/94

  • Street level drug enforcement through specialized interventions.
  • Cultivation and management of confidential informants.

City of Raleigh Patrol Officer 2/91 to 4/94

  • Responded to 911 emergency calls and calls for service
  • PatClaired assigned area, conducted security of businesses and residences.

Family Counselor – Haven House-Wrenn House 8/90 to 9/91

  • Interviewed and evaluated youth for admission to the crisis shelter
  • Facilitated individual, family, and group counseling sessions using Reality Therapy.
  • Managed a 24-hour crisis line for at-risk youth.
  • Managed a case load which included daily client progress notes and developed client treatment plans.

Training and Development Professional, Texas A&M University, 2009

Homeland Security, Bush School of Govt. & Public Service, 2008

California Peace Officer Standards and Training (POST) waiver, 2006

Defending Gang Cases, Defense Investigators Association, 2005

Davidson Cty- Community Emergency Response Team (CERT), 2005

National Criminal Information Center (NCIC)/TAC, 2005

First Line Supervision of Police Officers, City of Raleigh Police, 2002

Advanced Law Enforcement, NC Criminal Justice Academy, 2000

Narcotics Investigation, City of Raleigh Police Department, 1998

Criminal Justice Instructor, North Carolina Justice Academy, 1997

Emergency Medical Technician (EMT), Wake Tech., 1996

Wake County-Advanced Grant Writing for Community Orgs., 1997

Critical Incident Command System Management, Wake County, 1991


Training and development

Career Development

Organizational Development


Employee relations




Association for Talent Development (ASTD)

Academy of Human Resource Development (AHRD)

Academy of Criminal Justice Sciences (ACJS)

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School Attended

  • Texas A & M University
  • Texas A & M University
  • North Carolina State University

Job Titles Held:

  • Managing Editor- Educational Administration Quarterly
  • Graduate Research Assistant- Human Resource Development Technology Grant Manager
  • Supervising Public Defender Investigator
  • Director of Security and Safety
  • Program Coordinator
  • Police


  • Ph.D.
  • Master of Science
  • Bachelor of Arts

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