manager training and events ppd american brands resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
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Global Learning Manager with 10 years of experience leading career development and global strategy implementation across four professional L'Oréal brands. Skilled in curating learner-focused curriculum and content for immersion trainings, experiential events, and LMS/eLearning platforms that support skill elevation and brand evolution. A proven Leader and Team Player with a successful track record designing and executing training strategies from the ground up, specializing in cross-functional project management. I'm a forward-thinker who has consistently been trusted for maintaining a high level of project ownership, displaying confidence in decision-making, and creating enthusiastic, solution-oriented environments.


• Global Training Strategy Implementation

• Global Talent Coaching and On-boarding

• Brand Training Curriculum, Scripts and Creative

• Career Pathing/Career Mapping

• eLearning Video Production, Editing and Scripting

• Immersive and Experiential Event Design

• Adult Learning and Train-the-Trainer Manuals

• Training Budget Management and Allocation

• KPI Tracking, Reporting and Analysis

• Cross-Functional Project Management

• Global Vendor Management and Contract Negotiations

• Advanced Proficiency Microsoft Office Suite

• Salesforce, Randstad, Cvent, SurveyMonkey, G Suite, Zoom, WebEx, Adobe Photoshop

Manager, Training and Events, PPD American Brands, 10/2016 to 03/2020
Harvard UniversityWashington, DC,

Promoted to drive global implementation of Matrix and Biolage's annual training and events strategy and develop learning curriculum in alignment with business objectives and brand evolution:

  • Expanded the brands training audience +20% worldwide; co-authored and implemented the brand’s annual global events and training strategy
  • Increased branded global events by +47% across 52 international markets; directed a team of 30 country education leaders and guided their training deployment strategy
  • Grew the brand's Global Artistic Team by +70%, increasing their collective social profile growth +230%; led career development, contracting, training and on-boarding
  • Produced Europe's largest hands-on stylist training and hair show; spearheaded the divisions first-ever open ticket sales event strategy and global event app across an audience of 2,000 attendees from 30 countries
  • Led and organized all digital and education events (24 per year avg.) with on-budget accountability of up to $1M per event inclusive of internal management trainings, immersion trainings, content shoots for e-learning platforms, digital influencer events, and department functions
Manager, Education Development, 06/2015 to 10/2016
University Of UtahSouth Jordan, UT,

Appointed to lead the relaunch of Pureology Education and oversee the brand's global retail education strategy and deployment for all haircare launches:

  • Authored an all new global and US training curriculum including new class formats, eLearning tutorials and on-boarding career path manual to drive the brands renovated sales marketing strategy and elevate the skill set of their field educators and sales teams
  • Provided educational leadership, management and product/brand training to all Pureology educators; managed all contracted artists on Salesforce and managed distribution of all education materials
  • Designed, organized, and trained +300 educators and sales representatives at the brands annual training event
  • On-boarded +24 new hires with newly authored career pathing training manuals
  • Led content development for all education published for the relaunch of the brand's consumer and professional website
Assistant Manager, Digital Education, 07/2012 to 06/2015
L'Oreal USA | RedkenCity, STATE,
  • Relaunched Redken Education brand imagery; organized all digital shoot logistics including production management, content development, talent contracts, budget and vendor billing
  • Led content development for the first-ever digital event app for Redken Symposium (renowned industry educational event) and managed international registration including attendee database maintenance, communications, translation needs and on-site hospitality
  • Managed event artwork production and budget including brochures, collateral, attendee workbooks and all branding and signage
  • Developed stylist-centric Facebook campaigns and social posts to support marketing launches and animations
  • Maintained Redken's external online document sharing platform and all back-end logistics
Coordinator, Education, 11/2011 to 07/2012
L'Oreal USA | RedkenCity, STATE,
  • Provided high-level executive administrative support to senior executives, including calendar management, expense submissions, travel, and meeting prep
  • Prepared executive meeting presentations on behalf of the SVP
  • Managed all department communications, requests and queries
  • Coordinated global event booking logistics on the Salesforce platform and pulled quarterly reports
  • Managed and reported the international training budget with on-budget accountability
Education and Training
Masters: Fashion Merchandising With Applied Management, Expected in 09/2009 to Polimoda - Florence, Italy ,
BBA: Fashion Merchandising With Cosmetics Minor, Expected in 05/2008 to LIM College - New York,
Cosmetology License: NJ State Board of Cosmetology & Hairstyling, Expected in 05/2004 to Freehold Vocational - Freehold, NJ,
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • Polimoda
  • LIM College
  • Freehold Vocational

Job Titles Held:

  • Manager, Training and Events, PPD American Brands
  • Manager, Education Development
  • Assistant Manager, Digital Education
  • Coordinator, Education


  • Masters
  • BBA
  • Cosmetology License

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