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manager technical consultant resume example with 7+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Skills
  • Skilled data analyst. Financial Management
  • Resource Management (matrixed)
  • Agile methodologies (Scrum, Kabana, SAFe), Root Cause Analysis
  • Service Now, Clarity, Planview, Power-BI
Summary

Secret Cleared end-to-end technology Solution Architect/Portfolio SME with 20+ years of expertise in Portfolio, Program, Project (P3O), Governance, Risk, Compliance (GRC), CIO Advisory, and System Engineering for Federal, DoD, commercial, domestic, and international clients. Client base spans DOD (Air Force, NGB, Army, Joint Chiefs, MMRC) IC: (DIA); FEDCIV (ATF, Dept. Ed., DSCA, DISA DOE, DOL, EPA, FCC, HHS, HUD, Homeland, IRS, NARA, NASA, USCBP); Organizations (AARP, IMF).

Accomplishments

    Routinely recognized for stellar work in guiding agencies/business in improved business integration, technology management

    and financial oversight cumulatively resulting in an estimate of over $30million in annual savings.

    â–ª Consistently, lead on-time delivery of strategic IT programs in high-technology environment encountering schedule, budget, and resource constraints

    â–ª Successfully conducted training which guided the use of mission critical systems for more than 20 agencies and business.

    â–ª Key contributor to Congressional award-winning IT process management oversight deployed Federal Government wide
    â–ª Solution architect for 21 Federal and DoD agencies 23 businesses(international/domestic) to develop mission critical systems

    that improved operational functionality applying Portfolio, Program and Project management practices
    â–ª Implemented/improved NASA HQ IT investment management resulting in recognized FITARA grade evaluation improvement

    â–ª Recognized by Army General & Colonel for analysis/development of personnel system that process transaction for over 1.4

    million military personnel

Education and Training
Expected in 12/2021 to to Doctorate | Business Administration California Intercontinental University, Irvine, CA GPA:
  • Dean's List 2018-2021
  • Honoree of Summa Cum Laude
  • 4.0 GPA
Expected in 01/2018 to to Doctorate | Information Technology Capella University, Minneapolis, MN GPA:
Expected in 10/2012 to to Mastered of Project Management | Project Management Keller Graduate School of Management, Arlington, VA, GPA:
  • 3.85 GPA
  • Honor Roll 2009-2012
Expected in 05/1988 to to Master of Arts | Psychology Trinity Washington University, Washington, DC GPA:
  • Honoree of Summa Cum Laude
  • Dean's List
Experience
10/2022 to Current Manager Technical Consultant Guidehouse | City, STATE,

A Direct support to USAir Force CIO-SAFCN, Deputy CIO, and other senior command leadership â–ª

  • Composed guidance to establish Center of Excellence benefit, stabilizer in knowledge management transfer resolve TDY issue
  • Analyzed financial data to formulate senior level descriptive reporting to present the state of the IT Portfolio
  • Managed subcontract and staff 7 member teams, convey task guidance, evaluate performance, assigned task work
  • Developed foundation for IT Portfolio, Program, Service management training enterprise IT
  • Conducted business process analysis (BPA) identified clear constraints/dependencies of process improvements, data governance that impacted the central 8 command areas. In-depth IT spending optimization analysis identified potentially $40million in
    unmanaged IT spending. White paper on Centralized-Decentralized pros/cons as a tool for spending oversight.
  • Formulated essential KPIs measure success outcomes and provide improvement recommendations
  • Translated strategic objectives into action plans for IT solutions and capability identification to build metric based KPIs.
  • Conducted IT cost savings applying Cobit/ValIT/TBM guidance resulting in business/technology divisions improved IT investment
    decision making. Composed guidance how to actively implement ITILv3/4 for improved Service Management.
10/2018 to 10/2022 Portfolio Officer International Monetary Fund | City, STATE,

Received acknowledgement for improved communications techniques to convey IT issues with the international community

IMF the international financial organization that oversees the world’s monetary systems, performed FINTECH analysis/support

  • FINTECH manager, regularly reviewed financial controls to generate accurate and reliable financial data reporting
  • Managed IT investments via standardized portfolio, program, and project management guidelines
  • Led adherence to data privacy standards (GDPR, PII, HIPAA)
  • Key advisor to the business concerning IT projects funding needs from the international board. Communicated market
  • developments, portfolio changes and annual performance information
  • Led portfolio performance review, implemented new business strategies; advice international Steering Committee high-net-
  • worth IT investment
  • Conducted portfolio optimization for cost savings, cost benefit analysis (CBA), operational efficiencies and business case. Led
  • level of effort (LOE) identification, business case development, portfolio analysis, and project prioritization
  • Acted as technology advocate representing OCIO to the executive business community and standardizing coding procedures that
  • improved data integrity
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Deployed investment strategies to meet client financial objectives
  • Annual budget preparation collaborated with senior management, assessed GAAP adherence
  • Established internal audit procedures, variance analysis, prepared monthly accruals using generally accepted accounting
  • principles (GAAP)
07/2017 to 04/2018 Sr. CIO Advisor Portfolio Governance KaiMetrixeri | City, STATE,

Implemented industry standards portfolio, governance, PMO at Defense Security Cooperation Agency DSC

  • Established governance bodies (IRB/CCB), determined scope, and authority. Led adherence to FITARA,Clinger-Cohen,SOX
  • Collaborated with the CISO to gain authority to operate (ATO), provided analysis of enterprise architecture
  • Searched for and approved purchases of new equipment. Scrum team resources on enterprise architecture, finance/budget
  • Determined best methods for IT business objectives
  • Configured and implemented IT initiatives to produce measurable business value, TBM methods
  • Built IT infrastructure support key business strategies, evolved processes. Optimized workflow for productivity/delivery times
  • Managed departmental expenditures, project schedules and team performance and progress
  • Evaluated IT capital budget to measure and monitor fixed asset proposals
  • Collaborated closely with vendors and technology partners on integrations, infrastructure, and enterprise solutions
  • Analyzed IT investment financials, Calculated investment payback schedule and return on investment for Congressional reporting
  • Key presenter of budget, in-flight initiatives, task order status and planned IT investments to senior executive team
06/2015 to 07/2017 Associate Sr. CIO Advisor Booz Allen | City, STATE,

Awarded Booz Allen Hamilton First Year Impact Award. Awarded NASA HQ Appreciation Award Implementing PMO. Strategically implemented a balance of Business, Technology and Financial needs to establish sound IT investments decisions

  • Created Portfolio, Governance, and PMO functionalities aligned to industry standards and best practices resulted in client
    expanded contract scope by 10plus million against task order
  • Guided Federal Government FITARA & IT Modernization mandates; Identified siloed technology stacks, recommended data
    center consolidations guided on-premise to AWS cloud services which Improved agency’s graded performance statics
  • As Solution architect improved prior system uptime statistics (on premise 70% to cloud 98%)
  • Aligned technology key performance indicators (KPI) with Business’ objectives and key results (OKR) resulted in leading business
    analysis sessions with workforce and senior executives to initiate modernization effort
  • Conducted staff training on portfolio, program, project practices, new system performances, updated PPM systems
  • Established the IT investment review board which governed all IT investment decisions, composed operating
  • Led the change control board (CCB) decisions to fund, descope, terminate IT investments
  • Evaluated technology debt, cost savings cloud transition. Estimated saving over $2 million
  • Producedcloudcostsavingsoptimizationplan.Executedcapitalplanninginvestment&control
  • Assessed business requirements to forecast annual budgetary operational costs
Certifications

CERTIFICATIONS (2012-2023)

AWS Certified Solutions Architect: Associate
AWS Certified Solutions Architect: Professional Certified SAFe POPM #56279649-8756
Certified Scrum Product Owner (CSPO)#001211548 Certified Chief Information Officer (CCIO)
CMMI Introduction; CMMI Process Improvement

CERTIFICATE OF COMPLETION (2022-2023)
Best Practices in Business Technology| Building Proposal Outlines Information Security| Data Security Protection| COBIT 4.1
Certified Agile Foundations | ITILv4 Foundation Essentials
Certified Putting ITIL into Practice: Foundation Concepts
Certified Coaching Skills for Leaders & Managers
Certified Effective Listening | Certified Leading Change
Certified Creating a Culture of Strategy Execution Certified Program Management Foundations | Certified Consulting Foundation: Client Management-Relationships

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Resume Overview

School Attended

  • California Intercontinental University
  • Capella University
  • Keller Graduate School of Management
  • Trinity Washington University

Job Titles Held:

  • Manager Technical Consultant
  • Portfolio Officer
  • Sr. CIO Advisor Portfolio Governance
  • Associate Sr. CIO Advisor

Degrees

  • Doctorate
  • Doctorate
  • Mastered of Project Management
  • Master of Arts

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