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Manager Physician Practices Resume Example

Resume Score: 80%

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MANAGER PHYSICIAN PRACTICES
Summary

Ambitious and goal orientated Manager of Healthcare motivated to relocate back to the Chicagoland area. Has the proven ability to improve efficacy in the workplace and an admirable track record of producing quality work in a timely manner. Well regarded as a dynamic team player and group motivator, equipped with a wide range of valuable and transferable skillsets acquired through education, volunteering, and employment

Skills
  • Team management
  • Strong Verbal Communication
  • Operational improvement
  • Project Management
  • Budgeting, reporting, planning, and auditing
  • Lean Six Sigma- White Belt
Experience
Manager Physician Practices | 12/2016 to Current
Hshs Medical Group - Springfield, IL

Neuroscience Center and Joslin Diabetes Center (Sept. 2019- Present)

Children's surgical Services, Gastroenterology, General Surgery, and Trauma (Dec. 2016-Sept. 2019)

  • Manages the day-to-day tactical and long-term strategic planning within the clinics, hospital and other disciplines
  • Acts as a direct provider and staff liaison across multiple departments; with duties including but not limited to provider recruitment, physician on-boarding, CME coordination, community outreach and provider services marketing
  • Responsible for developing and managing a 5 department combined call center, eliminating calls from the registration desks; results have shown improvement on call wait times, responsiveness to urgent needs, consistency of provider schedules, and increase in overall patient satisfaction scores as measured by Press Ganey
  • Accountable for operationalizing the organization values within the departments including clinical, people, service and financial excellence behaviors
  • Elected member of the SPARC (Standardized Product Analysis and Review Committee) 15 member group who looks to standardize and implement new products/equipment globally within the Med Group
Site Director | 02/2016 to 01/2017
Family Service Center of Sangamon County - Springfield , IL

Part-time position worked congruently while at Memorial Hospital full-time

  • Directly supervised and managed all volunteer members and students at 3 specified sites acting as the liaison between the school, students, volunteers, and parents, ensuring there was a structured, consistent and high quality program experience
  • Researched government and private foundation funding opportunities-after identifying those that were potentially a good fit for supporting the Compass program, lead the development and preparation of the proposal
  • Responsible for weekly lesson planning and community outreach to ensure sites were equipped with all necessary materials for each week including a snack, an evidence-based social-emotional curriculum lesson, academic time, life skill class, and a healthy, family style dinner
  • Participated in community-sponsored events to establish new relationships with stakeholders in the community, increase public awareness and gain support of program services
  • Met weekly with the Executive Director to accrue aggregated weekly expense reports and provide a detailed synopsis of each sites lesson plans to ensure we were in alignment with social emotional and educational objectives
Health Information Management Associate | 09/2015 to 12/2016
Memorial Hospital - Springfield , IL
  • Accountable for proficient medical record processing, editing, repair, quality review and validating into the EMR system
  • Effectively compiled and released requested patient medical records to varying healthcare organizations ensuring correct documentation was delivered and authorization was obtained
  • Served as a direct liaison for attending physicians and need of medical information pertaining to patients care
  • Elected member of the Employee Advisory Committee (EAC) in which departmental issues and/or concerns were brought to members, collectively establishing new protocols/procedures for resolution
Assistant Director | 03/2013 to 09/2015
KinderCare Learning Centers Inc. - Bolingbrook, IL
  • Acquired working knowledge of Illinois education standards, rules and regulations to successfully pass state re- licensure and become a Nationally Accredited Center
  • Successfully organized and scheduled 3 month long summer camp for 90 children with acquired costs 22% below target budget
  • Assisted the Executive Director in leading teaching staff, supporting families, and achieving enrollment, accreditation, and operational objectives
  • Cultivated positive relationships with families, teachers, state licensing authorities, community contacts, and corporate partners with the shared desire to provide best educational oppotunities for children
  • Planned and hosted a community social event with vendors from the community in order to market the center and increase child enrollment

Processed charges and payments of enrolled families in accordance with individual CCA contracts

Education and Training
Governors State University - Park Forest, IL
Bachelor of Health Administration
Health Administration, 12/2015
St. Xavier University - Chicago, IL
Bachelor of Science
Speech Pathology, 12/2012
Activities and Honors
  • Co-Chair Firefighters Pink Tie Ball (Schaumburg, IL- 6 years running)
  • Active volunteer for the American Cancer Society
  • Active member of the Illinois Public Health Association
  • Co-founder and active volunteer for SAVE Central Illinois Suicide Awareness
  • EPIC Super User
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hshs Medical Group
  • Family Service Center of Sangamon County
  • Memorial Hospital
  • KinderCare Learning Centers Inc.

School Attended

  • Governors State University
  • St. Xavier University

Job Titles Held:

  • Manager Physician Practices
  • Site Director
  • Health Information Management Associate
  • Assistant Director

Degrees

  • Bachelor of Health Administration
    Bachelor of Science

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