Manager Operational Excellence Pmo resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Operational Excellence/PMO Manager with talent for communication and relationship building. Strong knowledge of Project Management, LEAN/Six Sigma, and Operational Finance. Proven history of fostering incremental improvement to meet team, individual, and management objectives.

  • Data Analysis
  • Six Sigma / DMAIC
  • Operations and Project Budgeting
  • Project justification and Cost Benefit Analysis
  • Process requirements documentation for software development
  • Project Management strategies including Agile, Waterfall, DMAIC
  • Cost accounting
  • Forecasting
  • Inventory control
  • Mentoring
  • Cross-functional team management
  • Performance improvements
  • Relationship building
  • Project planning
Education and Training
The University Of Tennessee At Chattanooga Chattanooga, TN, Expected in 05/1998 BSE : Industrial Engineering - GPA :
Villanova University Villanova, PA Expected in 12/2019 Certificate : Change Management - GPA :
  • Certified Agile Scrum Master
  • Six Sigma Black Belt
  • Certified Kaizen Leader
  • Certified Project Manager
Johnson Controls, Inc. - Manager - Operational Excellence & PMO
Bridgeville, PA, 10/2017 - Current
  • Program Manager for a company-wide Digital Transformation involving business requirements gathering, software development, workforce training, product testing, and change management.
  • Build and present detailed project justifications
  • Manage execution of a portfolio of programs/projects against a plan and objectives to ensure commitments are met with respect to scope, timeline, and budget.
  • Identify the resources to execute projects and mentor them through the execution of the project.
  • Participate in training team members in the practice of Operational Excellence and Project Management disciplines.
Savage Companies - Continuous Improvement Leader
Stockton, CA, 09/2016 - 10/2017
  • Simultaneously led numerous cross-functional teams to evaluate and improve performance in transactional environments.
  • Implemented single-day Kaizen events to map and create a more robust procurement system for the company, and to enhance communication between related production departments.
  • Renewed previously lifeless 4DX initiative across the process to encourage incremental improvement
  • Provide mentoring and support to all production leads, managers, and supervisors to bring about necessary cultural change within the company.
  • Mentored a junior process improvement engineer to enable the spread of the continuous improvement culture across the company.
  • Developed and documented functional requirements based on production data and observation to enable software developers to design technology to improve the process.
  • Led a team of administrative professionals who contacted professional drivers and in-house employees by telephone to conduct surveys based on technology, morale, benefits, improvement efforts, and compensation.
  • Provided analysis of data provided by survey professionals and created a formal reporting cadence. The effort resulted in a reduction in turnover and improvements in technology.
  • Enacted a behavior based safety effort in the Chattanooga maintenance shops to prevent accidents by studying previous incidents. This resulted in a reduction in eye injuries by 50% in 2017.
  • Justified and implemented large capital projects across three asset companies.
  • Presented project status and results to executive management regularly.
Turf Evolutions, Inc, The Home Depot - Operations Manager
City, STATE, 01/2014 - 09/2016

Turf Evolutions, Inc. Is a vertically integrated distributor of landscape and sports turf which is sold, exclusively, through The Home Depot.

  • Responsible for ordering and distribution to more than 400 Home Depot retail stores: $7M in-store sales volume in 2015.
  • Developed and maintained relationships with Home Depot flooring merchants to increase sales by 72% YTD 2016 versus 2015.
  • Development of reporting strategies to assist in sales and process improvement.
  • Implement and maintain EDI communication between Turf Evolutions and The Home Depot.
  • Extensive cost and sales analysis to determine areas of improvement to maximize margins.
  • Strategic planning and forecasting to determine future yarn and tufting needs.
Shaw Industries Group, Inc - Industrial Engineer / Process Improvement Manager
City, STATE, 05/1998 - 12/2013
  • Executed Six Sigma black belt methodology to implement cost savings projects.
  • Led projects for reductions in consumable supplies spending and labor variances that resulted in annual savings of $177,000 and $237,000, respectively.
  • Calculate savings, and serve as financial representative on all projects.
  • Create and utilize LEAN Entitlement to determine the direction of future efforts.
  • Lead a waste reduction Six Sigma Team which reduced extrusion process waste by 17% and saved in excess of $850,000.
  • Assume responsibility and apply LEAN and 5S principles to $2.5M supply inventory.
  • Enabled inventory integrity of less than 0.0020% variance by eliminating redundancy and optimizing organizational efficiency.
  • Reduced plant landfill waste by 65%.
  • Prepare and maintain operating budgets, cost sheets, weekly/monthly profit and loss statements, raw material usage, and inventory.
  • Though product cost and statistical variance analysis, recommend methods for cost reductions in raw materials, labor, and controllable variable spending.
  • Prepare capital projects and budgets.
  • Provide written justification for proposed projects.
  • Trained corporate cost accounting personnel on specific month-end closing procedures to prevent redundancy and to build a more efficient month-end closing procedures.

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Resume Overview

School Attended

  • The University Of Tennessee At Chattanooga
  • Villanova University

Job Titles Held:

  • Manager - Operational Excellence & PMO
  • Continuous Improvement Leader
  • Operations Manager
  • Industrial Engineer / Process Improvement Manager


  • BSE
  • Certificate

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