Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].
Skills
Software research and development
Research and development
Claims investigation and research
Software development proficiency
Application development and implementation
Standards Development
Hardware and software monitoring
Research SOPs understanding
Professional development training
Opening and closing offices
Proficiency in Java and HTML5
Clearcompany HRM software understanding
Curriculum developmentStrategic planningDepartment collaborationCommittee oversightDocumentationRegulatory complianceEquipment maintenanceVerbal and written communicationOrganizational abilitiesMultitasking strengthMultimedia understandingKnowledgeable about [Technology]Instructional supportRecordkeepingTesting administration
Research and reporting
Used [Software] to keep detailed documentation of data, including [Type] and [Type].
Software system development
Process and procedure development
Friendly and professional communications
Hardware and software installation
Understanding of special education
Work History
Manager of Research and Development, 10/2016 - 06/2020 Venice Bakery – City, STATE,
Drove operational improvements which resulted in savings and improved profit margins.
Worked with [Type] customers to understand needs and provide [Type] service.
Developed team communications and information for [Type] meetings.
Led [Type] team in delivery of [Type] project, resulting in [Result].
Increased customer satisfaction by resolving [Product or Service] issues.
Resolved [Type] problems, improved operations and provided exceptional client support.
Monitored social media and online sources for industry trends.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Sr. Technical Service Manager (Bakery Applications, 01/2014 - 08/2016 ICL Performance Products LP – City, STATE,
Developed team communications and information for [Type] meetings.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
Worked with [Type] customers to understand needs and provide [Type] service.
Resolved [Type] problems, improved operations and provided exceptional client support.
Drove operational improvements which resulted in savings and improved profit margins.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Increased customer satisfaction by resolving [Product or Service] issues.
Monitored social media and online sources for industry trends.
Transported [Product or Service] to customer locations [Timeframe].
Led [Type] team in delivery of [Type] project, resulting in [Result].
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Sr. Food Technologist, 01/2012 - 02/2015 Kroger – City, STATE,
Operated and maintained [Type] and [Type] lab equipment to perform research work.
Packaged and sent [Type] product samples to clients and outside laboratories for testing and evaluation.
Communicated and negotiated with ingredient suppliers and vendors to order new ingredients.
Converted developed formulas into production formulas to prepare for manufacturing facilities.
Facilitated cost reduction through product improvements.
Demonstrated knowledge of industry best practices regarding labeling and packaging.
Decreased use of [Type] additives in [Product] through [Action].
Developed extensions and improvements to food product lines.
Tested new, alternative raw materials through analysis, sourcing and trials.
Performed research on latest technologies and current markets to develop new product concepts, successfully developing over [Number] new products.
Performed [Timeframe] inspections of production lines to guarantee sanitary environment.
Crafted presentations to showcase proposed product line expansions, including new flavors.
Conferred with flavor experts, marketing specialists and process engineers to resolve common problems, including [Type] and [Type] problems.
Improved [Product] quality, including nutritional value, color and texture through [Action].
Maintained laboratory conditions by managing and transferring raw materials and flavor stocks.
Formulated [Type] and [Type] recipes to deliver optimal flavor systems, complying with cost, product design and sensory and regulatory requirements.
Provided guidance on improved quality control measures to increase customer satisfaction.
Led [Type] team in delivery of [Type] project, resulting in [Result].
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Drove operational improvements which resulted in savings and improved profit margins.
Worked with [Type] customers to understand needs and provide [Type] service.
Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
Resolved [Type] problems, improved operations and provided exceptional client support.
Monitored social media and online sources for industry trends.
Maintained excellent attendance record, consistently arriving to work on time.
Developed team communications and information for [Type] meetings.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Transported [Product or Service] to customer locations [Timeframe].
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Increased customer satisfaction by resolving [Product or Service] issues.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
Master of Science: Food Engineering, Expected in 12/1992 - The University of Tennessee - Knoxville - Knoxville, TN GPA:
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School Attended
The University of Tennessee - Knoxville
Job Titles Held:
Manager of Research and Development
Sr. Technical Service Manager (Bakery Applications
