Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated and forward-thinking Recruitment Manager successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and problem solving skills. Demonstrated ability to adapt to new situations and challenges to best enhance the organizational brand.

  • Interviewing skills
  • Communications management
  • Collaborative team work
  • Personnel recruitment
  • Staff retention
  • Superb interpersonal skills
  • Administrative skills
  • Recruitment strategies
  • Staff engagement
  • Organizational culture
Professional Experience
Manager of Recruitment & Development, 06/2019 - Current
Loyola Marymount University Los Angeles, CA,
  • Executes talent acquisition strategies, manages professional candidate relations, constructs and evaluates position descriptions that are consistent with strategic goals and mission of organization and adheres to centralized talent acquisition and retention philosophy.
  • Reviews and evaluates applications and resumes, creates screening tools, develops behavioral based interview questions that align with position competency areas.
  • Coordinates all logistical processes and communication for each step of recruiting and interview process.
  • Conducts exit interviews for departing staff and assists supervisors with staff separation processes.
  • Partners with departmental directors in recruitment efforts, reclassifications, and hiring exceptions for Division of Student Affairs which consists of 11 departments, 230 employees and over 500 student workers.
  • Liaison between multiple business divisions to improve communications.
  • Develops hiring processes, including creation and review of position descriptions and job postings, requisition management, evaluating applications, coordinating interviews, conducting reference checks and overall management of Taleo Talent Management system.
  • Develops relationships and collaborates with departmental leadership, University partners and external constituents to support organization’s recruitment efforts.
  • Provides leadership to organization in area of employee engagement and organizational culture.
  • Provided leadership for development of Employee On-Boarding Video Guide to serve as information tool and resource for managers and supervisors on effective on-boarding practices to increase employee retention.
  • Through committee work, designed and implemented organizational Cultural Climate Survey that informed leadership of employee attitudes and experiences related to engagement, recognition, retention, diversity and inclusion.
  • Designed and implemented annual departmental professional staff retreats, solicited speakers based on desired content areas, managed logistics, selected appropriate themes and competencies for staff, and solicited feedback.
  • Developed recruitment budget projections, conducting expense analysis which evaluated costs associated to marketing, supplies, and interviews that informed budget request for 2020-21 and led to increased efficiency and improved process related to postings of job advertisements.
  • Streamlined HR efficiencies, designed, developed and implemented successful recruitment process to fill more than 40 vacancies each year.
Housing Services Coordinator, 02/2017 - 05/2019
Scotts Miracle-Gro Company Oxnard, CA,
  • Assisted Director of Housing with recruitment and hiring efforts for department, and collaborated with Director of Housing in development and implementation of new orientation and onboarding process for new employees.
  • Coordinated recruitment and hiring for creation and review of job postings, managed requisitions, evaluated applications, coordinated interviews, conducted reference checks.
  • Represented University Housing and Residential Life during University sponsored events attended by 3,000-6,000 prospective students and their families.
  • Assisted in managing occupancy, assignment, room change process, and billing of 6,000 students living on campus.
  • Provided oversight of occupancy, assignment, and requests for specialty housing groups, which included student staff, and over 1,100 students assigned to thirteen Living Learning Communities.
  • Assisted in implementation of Star Rez housing software and developed efficient operating procedures related to over 300 room changes, $80 million in housing charges, new assignments, meal plans and cancellations for over 6,000 resident students.
  • Supervised student employees, provided customer service training and constructive feedback related to job performance and duties.
  • Presented with Associate Director of Housing at Annual MACUHO Conference: (October 2017).
  • Provided oversight of multiple aspects of nationwide recruitment processes of Director of Residential Life position search which resulted in hire of successful candidate.
  • Collaborated with other members of University by serving as member of Student Conduct Board and assisting in making decisions that protect community and supporting University by upholding standards of conduct.
  • Served as member of Divisional Workforce Enhancement Committee focusing on inclusion and diversity, onboarding, retention and professional development of staff.
Office Coordinator, 01/2012 - 02/2017
La Salle University City, STATE,
  • Oversaw management of occupancy, assignment, and billing of approximately 2,000 students living on campus, including manual assignments of athletic teams, student staff, and Honors Living Learning Community.
  • Directed all departmental correspondence including phone calls, emails, mail and walk-ins and provided high level of customer service.
  • Provided research that led to development and implementation of Residency Requirement Policy for first- and second-year resident students.
  • Partnered with Director of Community Standards to develop standard practices in sexual assault cases and Title IX investigations, which compiled information from interviews into judicial case reports for Senior Associate Dean of Students.
  • Performed role of Interim Coordinator of New Student Programs and managed all logistical information related to scheduling, registration, and preparing orientation materials for approximately 900 new students and managing daily schedules for 40 student and professional staff presenters.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
Marriage and Family Therapist Intern, Therapist, 08/2015 - 01/2017
Center For Families And Relationships City, STATE,
  • Provided individual, couples and family therapy in outpatient mental health setting for diverse and multicultural population, to diagnose and treat marital conflicts, domestic violence, depression, grief, anxiety, anger management, and child and adolescent behavioral problems.
  • Implemented many effective treatment strategies that were brief, solution focused, and specific with attainable therapeutic goals.
  • Collaborated with internal and external professionals for course of action for successful completion of treatment including social workers, legal professionals, school districts, and therapeutic staff in-patient clinics.
  • Managed up to date treatment plans, maintained detailed progress notes, ensured accuracy of client documents, completed files for transferring and discharging of cases.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Consulted with other therapists, public and private service agencies and university researchers to advise clients on resources available.
  • Provided crisis support and emergency care for patients.
  • Evaluated treatment techniques after sufficient time periods to determine effectiveness for each client.
  • Maintained and updated patient records, changes in service plans, and treatment reports.
Master of Arts: Marriage And Family Therapy, Expected in 05/2016
La Salle University - Philadelphia, PA
Bachelor of Arts: Psychology, Expected in 05/2011
La Salle University - Philadelphia, PA

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School Attended

  • La Salle University
  • La Salle University

Job Titles Held:

  • Manager of Recruitment & Development
  • Housing Services Coordinator
  • Office Coordinator
  • Marriage and Family Therapist Intern, Therapist


  • Master of Arts
  • Bachelor of Arts

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