Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Fastidious Global Event Manager bringing more than 8 years of experience to growing company. Expert in all elements of event planning, including vendor management, contract negotiations, timeline development and budget administration. Adept in coordinating post-event logistics such as travel arrangements and accommodations.

  • Event Management
  • Event Operations
  • Event Logistics
  • Event Staff Management
  • Event Production
  • New Clients & Vendor Management
  • Vendor and contract negotiations
  • Volunteer Management
  • Health, hotel, and food service regulations
  • Venue selection
  • Digital marketing
Work History
01/2018 to Current
Manager of Global Events Ecs Federal Bethesda, MD,
  • Develops, leads and implements customer and employee experiences and events strategy, ensuring Young Living has a realistic plan that amplifies & connects the Young Living brand and expanding Young Living’s geographical reach through localized and global events.
  • Build and maintain new & existing relationships with local and international vendors and collaborate on the development of engagement programs that invite people to engage with Young Living.
  • Collaborate with multi-functional teams internally and externally including sales, creative, corporate philanthropy, product, PR and senior executives.
  • Partner with brand, impact & sales to develop annual consumer-facing event strategy and calendar that supports customer and community engagement through Young Living sales channels (Retail & Wholesale).
  • Work closely with the sales teams to ensure that community event strategies & distributor product trainings are aligned with sales objectives & revenue targets.
  • Responsible for the planning and execution of events such as: regional and international conventions, international market grand openings, regional meetings/conferences and assistance with educational, recognition, and incentive events.
  • Collaborates with internal teams and presenters, as well as external partners on event goals, logistics and execution in order to drive enrollment and provide industry-leading education to thousands of current and potential consumers throughout the year.
  • Compiles estimated cost vs.
  • Sales models, tracks budget statistics, submits final budgets and prepares reports for stakeholders and management.
  • In addition, to defining key metrics and setting baselines to evaluate event performance, to order to determine actionable improvements for events.
  • Partners with sales, marketing, recognition and new market development teams to identify global event opportunities.
  • This includes creating strategic plans that are in alignment with company-wide goals and to execute impactful and educational events for potential and current members.
  • Creates, manages, and reconciles a budget for each managed event.
  • Negotiates contracts and liaises with preferred vendors to maintain relationships and identify needs.
  • Organizes all required aspects of assigned events such as registration, travel and accommodations, shipping, space allocation, catering services, audio/visual, virtual platform integration, production, translation, signage and IT requests, entertainment, security and other special needs.
  • Oversees on-site staffing assignments, travel, agenda and event flow.
  • Hires, manages and educates staff responsible for event coordination activities.
  • Provides a high level of customer service and the handling of stressful situations.
  • Actively contributes to the improvement of event standards, processes and procedures.
  • Works independently, as well as, collaboratively within a team environment.
  • Prioritizes and manages multiple projects at the same time.
  • Travels for all managed events and conducts pre-event site visits.
08/2015 to 01/2018
Interim Director of Recruitment / Global Programs Staff Advisor The Pennsylvania State University City, STATE,
  • Planned, coordinated, and implemented various educational, recruitment and yielding events.
  • This included the development and management of event logistics such as communications, content, agendas, timelines, community and staff involvement.
  • Collaborated closely with community and organizational partners in regard to educational, recruitment and yielding events.
  • This also involved working closely with university-wide committee’s and alumni regarding pre-event necessities and preforming post-event assessments.
  • Developed and managed data reports and strategy.
  • This process included conducting research, interpreting data, and identifying target markets and reporting findings to management and development stakeholders.
  • Developed, maintained and reconciled several unit budgets.
  • Collaborated with campus partners to participate in nation-wide event promotion at the University and Honors College.
  • This included content creation, communications, travel, event set-up and coordination, customer service and informational presentations.
  • Developed, managed and participated in annual events including but not limited to: educational and promotional events, professional retreats, domestic and international philanthropic programs and large-scale recruitment events, orientation programs, webinars, national conventions and university-wide programs.
  • Conducted pre-event planning, event contracts, invoices and reconciliation for events and event travel.
  • Assisted with the purchasing of items needed for events including displays, swag, informational products, food & beverage and necessary supplies.
  • Provided excellent customer service in high level situations, whether over the phone, in person or through electronic communications.
  • Provided weekly meeting agenda and post-meeting minutes, as well as, updated unit calendars and recruitment database.
  • Conducted weekly meetings and information sessions to provide information and guidance regarding scheduling, university processes and involvement.
  • Collaborated with the public relations team to develop and implement communication and social media campaigns, as well as, the development of promotional materials.
  • Supervised staff members and multiple volunteer groups.
  • Assisted the Office of Global Programs by marketing humanitarian and development programs.
  • Participated in the Humanitarian and Social Entrepreneurship programs pre-departure programming, budget management, excursion planning and research implementation, as well as, the supervision of undergraduate and graduate students while abroad.
04/2011 to 08/2015
Senior Manager University Of Utah City, STATE,
  • Direct supervisor for the Alumni and Parent Volunteer Program and the associated team of admissions counselors, which included: the management of the program budget, marketing and communication plan, the development and creation of training manuals, information sessions and event itineraries, and the design and implementation of a new Alumni and Parent Admissions Recruitment Program website.
  • Professional and productive maintenance of both in state and out of state territories, which included: the management of territory budget and expenditures, holistic application review and travel to national conventions.
  • Planned, coordinated and implemented various recruitment events.
  • Secured events sites; coordinated guest and student lists, invitations and RSVP’s; developed event agendas and timelines; orchestrated event details including but not limited to: booking event spaces, ordering supplies, event setup and parking logistics; secured and developed volunteer and staff assignments; conducted program assessments.
  • Conducted daily meetings with prospective students, families and large groups to provide information sessions and guidance.
  • Collected and disseminated information to students, counselors, campus partners and community members regarding University policies and procedures.
Expected in 05/2013
Bachelor of Arts: Mass Communication
University of Utah, College of Humanities Salt - Salt Lake City, UT,

Innovation Scholar & Dean’s List Recipient

Expected in 06/2012
Certificate of Language Studies:
Dante Alighieri - Siena, Italy,
  • Diversity Certification
  • Sensitivity Certification
  • Safe Zone Certification
  • Defensive Driving Certification
  • International Travel Emergency Prep
  • Young Living, Women in Leadership
  • Penn State, Schreyer Honors College Diversity Task Force
  • Penn State, Presidential Leadership Academy
  • Penn State, Management Committee
  • U of U, Recruitment Leadership and Supervisory Team
  • U of U, Swoop Camp Adventures Staff Advisor
  • U of U, Student Affairs Student Leadership Award
  • U of U, Career Services: U Work, U Win Award
  • U of U Social Justice Group: Social Soup
  • U of U Alumni Food Drive Challenge
  • Utahn’s Against Hunger

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School Attended

  • University of Utah, College of Humanities Salt
  • Dante Alighieri

Job Titles Held:

  • Manager of Global Events
  • Interim Director of Recruitment / Global Programs Staff Advisor
  • Senior Manager


  • Bachelor of Arts
  • Certificate of Language Studies

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