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manager of clinical education counseling resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Detailed oriented Health Services Director motivated to achieve measurable results in health care industry. Experience navigating various patient record databases including [System], [System] and [System]. Adaptable leader accustomed to managing strategic planning, monitoring staffing patterns and communicating quality expectations. Proven track record of successfully directing personnel, facility operations and admissions process.

Skills
  • Hiring and recruitment
  • Staff Management
  • Project oversight
  • Patient education and counseling
  • Profit improvements
  • Relationship building and retention
  • Accreditation coordination
Work History
Manager of Clinical Education Counseling, 07/2022 - Current
Austin Peay State University Clarksville, TN,
  • Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
  • Revised and evaluated policies and procedures for 10+ youth and family development programs .
  • Coached and trained 40+ newly hired employees so that each understood job responsibilities and requirements of positions.
  • Strategized local programs and helped to align faculty based on specific educational needs.
  • Brought deliverables from marketing to end-user at programs in relation to plan of action (POA).
  • Established budgets of over 250k (annually), monitored successful implementation of programs that feed into bottom line
  • Linked clients to programs and community agencies to enhance treatment processes.
  • Managed yearly caseload of 5-10 families with substance dependence and co-occurring disorders.
  • Conducted psychological assessments for adults and children to help address variety of clinical concerns and performed educational testing to inform courts of intelligence and personality assessment results.


Instructor, 01/2008 - 07/2022
Milwaukee Area Technical College City, STATE,
  • Provide educational instruction for Liberal Arts Associate Degree Program and Substance Abuse Certificate Program for adult students in Human Services Program.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems with 100% accuracy.
  • Applied various teaching aids for online and in-person instruction to minimize learning gaps and instruct and motivate students.
  • Used learning assessments to regularly monitor student understanding of class concepts and materials every quarter.
  • Collaborated with administration to secure departmental budget increase of 65%.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning for approximately 150 students each year.
Founder & President, 01/2010 - 07/2021
B2B Counseling & Training, Inc, Wisconsin, Professional Services City, STATE,
  • Provide skilled-based educational training hours for Substance Abuse Counselor (SAC) (360 hours) and Substance Abuse Counselor-In-Training (SAC-IT) (100 hours) certifications
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Managed teams of 10 professionals focused on improving curriculum initiatives.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence
Administrator of Operations, 09/1996 - 12/2015
M&S Clinical Services, Inc City, STATE,
  • Responsible for daily operations of clinical outpatient/day treatment clinic and Central Intake Unit (CIU)
  • Developed and implemented clinical policies and procedures, assuring compliance with State, Federal and local laws
  • Budget development and monitoring for budget of $700,000 for the Outpatient/Day Treatment & the CIU
  • Provided leadership in planning and implementing of treatment service delivery for clinical programs
  • Supervised 15 staff, including Bachelor’s, Master’s level Therapists, and Clinical Supervisors
  • Assisted with funding and grant development for program sustainability, which gained $200,000 from other funding sources for outpatient and day treatment services.
  • Evaluated current operational practices and suggested improvement strategies.
  • Monitored supply chain and managed logistics functions for company.
Education
Master’s Degree: Social Work, Expected in 1999
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University of Wisconsin - Milwaukee, WI
GPA:
Status -
Bachelor’s Degree: , Expected in 1996
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University of Wisconsin - Milwaukee, WI
GPA:
Status -
Certified Advanced Practice Social Worker (CAPSW) Clinical Substance Abuse Counselor (CSAC) Independent Clinical Supervisor (ICS) Master Addiction Counselor (MAC) Graduate Certificate in Trauma Counseling I&II Certified Clinical Trauma Professional (CCTP): , Expected in
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GPA:
Status -
Certifications
  • Certified Advanced Practice Social Worker (CAPSW)
  • Clinical Substance Abuse Counselor (CSAC)
  • Independent Clinical Supervisor (ICS)
  • Master Addiction Counselor (MAC)
  • Graduate Certificate in Trauma Counseling I & II
  • Certified Clinical Trauma Professional (CCTP)
,

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Resume Overview

School Attended

  • University of Wisconsin
  • University of Wisconsin

Job Titles Held:

  • Manager of Clinical Education Counseling
  • Instructor
  • Founder & President
  • Administrator of Operations

Degrees

  • Master’s Degree
  • Bachelor’s Degree
  • Certified Advanced Practice Social Worker (CAPSW) Clinical Substance Abuse Counselor (CSAC) Independent Clinical Supervisor (ICS) Master Addiction Counselor (MAC) Graduate Certificate in Trauma Counseling I&II Certified Clinical Trauma Professional (CCTP)

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