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Manager-in-Training Resume Example

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A
MANAGER-IN-TRAINING
Summary

Proactive manager in training produces high-quality work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Forward-thinking Manager. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in buildingand maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. I am determined and experienced in mentoring and challenging team members to meet and exceed company goals. I believe I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Team building
  • Networking
  • Strategic planning
  • Delegation
  • Data collection and analysis
  • Creative merchandising
  • Business development
  • Business Administration
  • Staff management
  • Business planning
  • Negotiation
  • Sales and marketing
  • Food running
  • Complaint resolution
  • Troubleshooting and diagnostics
  • Training and presentations
  • User interface understanding
  • Capital improvement planning
  • Extremely organized
  • Planning and execution
  • Inspections management
  • Patient education and advocacy
  • Training and development
  • Guest service
  • POS systems
  • Team leadership
  • Technology
Experience
Manager-in-Training
Carolina , PR
Advance Auto Parts/Jul 2019 to Jan 2020
  • Assisted manager in operation and oversight of department
  • Studied company policies to measure adherence by all personnel, reporting violations
  • Tracked progress of short- and long- term goals and assisted in strategic planning
  • Developed positive rapport with both management personnel and employees to facilitate effective communication and collaboration
  • Assisted in planning and implementing strategies to meet organizational goals
  • Completed on-the-job training programs, earning praise for proficient skills
  • Coordinated day-to-day operations, communicating effectively with both management and staff
  • Continually advanced product knowledge and communicated updates to employees
  • Evaluated employee performance on basis and conveyed constructive feedback to improve skills
  • Performed supplier risk evaluations and supported regulatory inspections
  • Identified and communicated customer needs to supply chain capacity and quality teams
  • Conducted forecasting to determine possible changes and issues for supply chain business
  • Maintained store equipment, including computers, printers and fax machines
  • Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams
  • Used strategies to promote exceptional customer service and create positive environment for employees and clients
  • Entered data into POS system, implementing tight safeguards to secure financial and personal information
  • Directed group of associates handling daily and complex requirements of department
  • Directed training and retraining of employees to boost performance and enhance business results
  • Greeted and welcomed new members, establishing and updating memberships to programs
  • Maintained financial accuracy when handling over $1000 in revenue each day
  • Increased professional knowledge and training to remain focused on long term objectives.
Stocker
Columbus , OH
Hyatt Hotels Corp./Jul 2015 to Oct 2015
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Created balanced pallets to support efficient and safe sales floor replenishment
  • Helped customers locate desired items and transfer oversized items to vehicles
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
  • Maintained neat, orderly and safe work space
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Consistently lifted materials
  • Checked and pulled defective or expired products from shelves
  • Unloaded arriving product stock and moved to store display areas
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Demonstrated strong communication skills and understanding of packing slip processing requirements
  • Answered customer questions and provided detailed product information
  • Maintained fitness in order to move merchandise efficiently and safely
  • Performed inventory control, such as counting and stocking merchandise
  • Moved and lifted heavy loads of merchandise using floor jack
  • Greeted customers and directed to requested products
  • Organized warehouse and stockroom areas using forklift and pallet jacks
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Conducted periodic inventory inspections and reported out-of-stock items
  • Maintained effective team member communication
Cashier
Minneapolis , MN
Famous Dave's Of America, Inc./Jul 2013 to May 2015
  • Reviewed and resolved differences between accounting information and cash drawer
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Counted cash in register drawer at beginning and end of shift
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Operated cash register for cash, check and credit card transactions
  • Checked prices for customers and processed items sold by scanning barcodes
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Reviewed weekly sales circulars and monitored price changes
  • Prepared and submitted end-of-shift reports using POS
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Trained and provided back-up coverage to provide customers with optimal support
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Served needs of customers in busy environment
  • Worked with Coworkers to complete daily counts and maintain funds security to minimize theft and mismanagement risks
  • Answered questions about store policies and concerns to support positive customer experiences
  • Increased sales by offering advice on purchases and promoting additional products
  • Assisted customers with special services, account updates and promotional options
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting
  • Worked closely with ccoworkers to solve problems and handle customer concerns
  • Assisted customers by answering questions and fulfilling requests
  • Helped over 100+ guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Completed sales in excess of $100+ with near-zero error rate using POS system
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Educated customers on promotions to enhance sales
Education and Training
High School DiplomaSweet Water High SchoolCity
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

79Average
Resume Strength
  • Word choice
  • Length
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Sweet Water High School

Job Titles Held:

  • Manager-in-Training
  • Stocker
  • Cashier

Degrees

  • High School Diploma

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