Manager-in-Training Resume Example
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MANAGER-IN-TRAINING
Summary
Proactive manager in training produces high-quality work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach. Forward-thinking Manager. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in buildingand maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. I am determined and experienced in mentoring and challenging team members to meet and exceed company goals. I believe I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
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Experience
Manager-in-Training
Carolina , PRAdvance Auto Parts/Jul 2019 to Jan 2020
Carolina , PRAdvance Auto Parts/Jul 2019 to Jan 2020
- Assisted manager in operation and oversight of department
- Studied company policies to measure adherence by all personnel, reporting violations
- Tracked progress of short- and long- term goals and assisted in strategic planning
- Developed positive rapport with both management personnel and employees to facilitate effective communication and collaboration
- Assisted in planning and implementing strategies to meet organizational goals
- Completed on-the-job training programs, earning praise for proficient skills
- Coordinated day-to-day operations, communicating effectively with both management and staff
- Continually advanced product knowledge and communicated updates to employees
- Evaluated employee performance on basis and conveyed constructive feedback to improve skills
- Performed supplier risk evaluations and supported regulatory inspections
- Identified and communicated customer needs to supply chain capacity and quality teams
- Conducted forecasting to determine possible changes and issues for supply chain business
- Maintained store equipment, including computers, printers and fax machines
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams
- Used strategies to promote exceptional customer service and create positive environment for employees and clients
- Entered data into POS system, implementing tight safeguards to secure financial and personal information
- Directed group of associates handling daily and complex requirements of department
- Directed training and retraining of employees to boost performance and enhance business results
- Greeted and welcomed new members, establishing and updating memberships to programs
- Maintained financial accuracy when handling over $1000 in revenue each day
- Increased professional knowledge and training to remain focused on long term objectives.
Stocker
Columbus , OHHyatt Hotels Corp./Jul 2015 to Oct 2015
Columbus , OHHyatt Hotels Corp./Jul 2015 to Oct 2015
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Created balanced pallets to support efficient and safe sales floor replenishment
- Helped customers locate desired items and transfer oversized items to vehicles
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Maintained neat, orderly and safe work space
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Consistently lifted materials
- Checked and pulled defective or expired products from shelves
- Unloaded arriving product stock and moved to store display areas
- Blocked and faced products on displays and shelves in accordance with company policy
- Demonstrated strong communication skills and understanding of packing slip processing requirements
- Answered customer questions and provided detailed product information
- Maintained fitness in order to move merchandise efficiently and safely
- Performed inventory control, such as counting and stocking merchandise
- Moved and lifted heavy loads of merchandise using floor jack
- Greeted customers and directed to requested products
- Organized warehouse and stockroom areas using forklift and pallet jacks
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Conducted periodic inventory inspections and reported out-of-stock items
- Maintained effective team member communication
Cashier
Minneapolis , MNFamous Dave's Of America, Inc./Jul 2013 to May 2015
Minneapolis , MNFamous Dave's Of America, Inc./Jul 2013 to May 2015
- Reviewed and resolved differences between accounting information and cash drawer
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Counted cash in register drawer at beginning and end of shift
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Operated cash register for cash, check and credit card transactions
- Checked prices for customers and processed items sold by scanning barcodes
- Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Reviewed weekly sales circulars and monitored price changes
- Prepared and submitted end-of-shift reports using POS
- Used cash registers and POS systems to request and record customer orders and compute bills
- Trained and provided back-up coverage to provide customers with optimal support
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Served needs of customers in busy environment
- Worked with Coworkers to complete daily counts and maintain funds security to minimize theft and mismanagement risks
- Answered questions about store policies and concerns to support positive customer experiences
- Increased sales by offering advice on purchases and promoting additional products
- Assisted customers with special services, account updates and promotional options
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Organized and reported on financial information to document payment histories and assist with sound financial accounting
- Worked closely with ccoworkers to solve problems and handle customer concerns
- Assisted customers by answering questions and fulfilling requests
- Helped over 100+ guests every day by processing payments, monitoring reward accounts and resolving service concerns
- Completed sales in excess of $100+ with near-zero error rate using POS system
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Educated customers on promotions to enhance sales
Education and Training
High School DiplomaSweet Water High SchoolCity
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Resume Overview
School Attended
- Sweet Water High School
Job Titles Held:
- Manager-in-Training
- Stocker
- Cashier
Degrees
- High School Diploma
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