Highly skilled managerial professional with 18 years of experience in operations, team management, regulatory compliance and strategic planning. Results-oriented, decisive leader with proven success in executing valuable process enhancements. Logical and focused in dynamic and unpredictable circumstances.
· Provided project-level analysis and produced required project analysis documentation.
· Recommended controls by identifying problems and writing improved procedures.
· Prioritized and organized tasks to efficiently accomplish service goals.
· Managed multiple projects and tasks to ensure high quality and timely delivery.
Created and managed project plans while providing status updates to management.
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