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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking and imaginative Makeup Artist with exceptional team commitment, strong attention to detail and outstanding communication skills. Thorough understanding of makeup techniques, beauty trends and creation of special effects with makeup. Passionate about helping people discover personal beauty by accentuating natural features.

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Skills
  • Makeup mastery
  • Brand building and awareness
  • Competitive and consumer market analysis
  • Makeup application
  • Customer consulting
  • Eyebrow shaping
  • Beauty transformations
  • Skin-tone management
  • Editorial and high-fashion makeup
  • Special occasion makeup application
  • Clean makeup application
  • Product knowledge
  • Makeup and skincare
  • Familiar with relaxers
  • Customer buying trends
  • Business management
  • Cosmetology principles knowledge
  • Beauty tool sanitization
  • Color matching master
  • Social skills
  • Contouring understanding
  • Marketing understanding
  • Payment processing expertise
  • Presentations and demonstrations
  • Brand building and awareness
  • Braiding and weaving
  • Clean makeup application
  • Color composition
  • Makeup no Makeup technique training
  • Makeup No Makeup mastery
  • Teamwork
  • Fluent in English
  • Cash register operation
  • Money handling
  • Interpersonal and written communication
  • Retail sales
  • Sales expertise
  • Customer assistance
  • Collaboration
  • Organizational skills
  • Leadership
  • Opening and closing procedures
  • Team member motivation
  • Staff training and motivation
  • Friendly, positive attitude
  • Working collaboratively
  • Relationship building
  • Fluent in Spanish
  • People skills
  • Positive communication strategies
  • Client assistance
  • Mental health support
  • Crisis intervention
  • Payment processing
  • Loss prevention
  • Fashion trends
  • Sales and marketing
  • Styling supplies
  • Understanding of colors
  • Proper phone etiquette
  • Active listening
  • Coordination skills
  • Client satisfaction
  • Formal wear
  • Managing extras
  • Production understanding
  • Verbal and written communication
  • Project management
  • Customer service
  • Business sense
  • Photography
  • Creative design
  • Networking
  • Presentation
  • Client relationship management
  • Content strategy
  • Blogging
  • Computer skills
  • Social media
  • Team management
  • Friendly, positive attitude
  • Crew direction
  • Time management
  • Project planning
  • Supervision
  • Organization
  • Application techniques
  • Products knowledge
  • Retail experience
  • Skin types
  • Decision-making
  • Multitasking
  • Conflict resolution
  • Team building
  • Professional beauty demonstration
  • Makeup consultancy
  • Aromatherapy
  • One-on-one support
  • Problem resolution
  • Work ethic
  • Leadership development
  • Inspirational leadership
  • Flexible
Experience
05/2016 to Current Makeup Artist Worlds Of Fun | Buena Park, CA,
  • Implemented artistry and selling techniques in support of new season launches by hosting nationwide Makeup training seminars.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
  • Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
  • Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and makeup application methods.
  • Collected payment from customers and scheduled next appointments.
  • Responded to customer inquiries by phone, email and in person.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Offered complementary makeup consultations to individuals to promote key product lines.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Recommended appropriate products to meet customers' individual needs.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Finalized purchases and processed payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Created strategy to secure social media cause with marketing and influencer partnerships.
  • Identified trends through assessment of competitor activities.
  • Led group sessions and encouraged discussion to improve results for all individuals.
  • Helped clients set weekly goals and plan how to accomplish objectives.
  • Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
  • Tracked coaching sessions, plans, behaviors and issues with non-compliance for each client.
  • Promoted useful resources to facilitate coaching goals.
  • Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized meditation, guided imagery and reiki with patients and families.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
09/2018 to 02/2019 Retail Sales Assistant Actionlink | Westbury, NY,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Worked with off-site locations to find desired items for customers.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
06/2017 to 09/2018 Luxury Sales Associate The Realreal, Inc. | Brentwood, CA,
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Worked with off-site locations to find desired items for customers.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Analyzed and researched fashion-forward trends to stay current in market.
  • Assisted customers in purchasing decisions by asking open-ended, probing questions, determining each customer's financial capabilities and needs.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Monitored sales events, added new merchandise and rang up purchases.
Education and Training
Expected in 06/2018 High School Diploma | Ronald W. Reagan/Doral Senior High School, Doral, FL GPA:

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Resume Overview

School Attended

  • Ronald W. Reagan/Doral Senior High School

Job Titles Held:

  • Makeup Artist
  • Retail Sales Assistant
  • Luxury Sales Associate

Degrees

  • High School Diploma

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