Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Personable driven individual offering over 9 years of experience in customer service and retail sales. Smoothly uncover and solve challenges while promoting maintaining company loyalty and satisfied customers. Focused on surpassing expectations and driving team success. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Represented a luxury brand for the past 6 years that strives for high end guest experience. With this experience I have learned how to bring top-notch selling skills and am ready to take the next step with Laser Away as Aesthetic Sales Representative.

  • Customer service expertise
  • Communication Skills
  • Positive and engaging demeanor
  • Computer skills
  • Approachable
  • Proactive
  • Reliability
  • Issue resolution
  • Up selling
  • Organization
  • Adaptability
  • Time management
  • Sales expertise
Work History
03/2014 to 08/2018
Makeup Artist Macy's, Inc. Saugus, MA,
  • Professionally applied makeup to at least 16 clients per month day for outings, proms, weddings and other special occasions and events
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client
  • Onsite and offsite makeup appointments for clientele
  • Worked offsite with owner on photo shoots for Tucson Lifestyle Magazine
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies
  • Monitored makeup trends to stay on top of fashions and better serve customer needs
  • Consistently received positive performance reviews from guests
08/2014 to 12/2018
Retail Supervisor Theworks Lincoln, NE,
  • Top employee for compliance of CRM, KPI'S and personal sales goals
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures
  • Excellent communication skills with guests and team members
  • Ensure KPI goals are being met for store success
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Kept orderly and accurate accounting records by monitoring sales documentation
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies during store audits
  • Completed company reports, correspondence and spreadsheets with Microsoft Office programs
  • Rotated merchandise and displays to feature new products and promotions
  • Assisted team with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Met personal sales goals to demonstrate good sale practices
  • Keeping up with store outreach sales with phone calls, emails and thank you notes daily with at least 10 calls per week for each associate
11/2018 to Current
Retail Associate Kohls Bay Shore, NY,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Enhanced guests experience by providing one on one shopping appointments
  • Building customer relationships to enhance outreach sales
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products
  • Kept areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Answered questions about store policies and concerns to support positive customer experiences
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
  • Maintained $200 per hour sales goal when on sales floor
Expected in 2019
License: Real Estate
Hogan School Of Real Estate - Tucson, Arizona,
Expected in 02/2015
Cosmetology License: Cosmetology
Aveda Institute Tucson - Tucson, AZ
Expected in 2012
: Business
Pima Community College - Tucson, AZ
Expected in 05/2012
High School Diploma:
Sahuaro High School - Tucson, AZ

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School Attended

  • Hogan School Of Real Estate
  • Aveda Institute Tucson
  • Pima Community College
  • Sahuaro High School

Job Titles Held:

  • Makeup Artist
  • Retail Supervisor
  • Retail Associate


  • License
  • Cosmetology License
  • Some College (No Degree)
  • High School Diploma

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