Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities.
Skills
Detail-orientated
Skin-tone management
Customer consultation
Esthetics
Trend expert
Bridal makeup application
Facials and makeup applications
Hair maintenance expert
Makeovers
Lash and eyebrow maintenance
Relationship building and management
Standard waxing understanding
Eyebrow styling
Customer buying habits
Scalp treatments
Work History
MAC Sales Artist, 05/2017 - Current W.S. Badcock Corporation – Grovetown, GA,
Scheduled onsite and offsite makeup appointments for clientele.
Conducted makeup classes for group of students.
Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
Professionally applied makeup to 20 clients per month for outings, proms, weddings, funerals and other special occasions and events.
Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
Offered highly skilled and diverse salon services to over 100 daily customers, including cuts, color services and extensions.
Suggested treatments and styles to suit customers' appearance and desired look.
Kept detailed records of customer information and services provided to increase return customers.
Recorded notes for future reference, including customer preferences and services delivered.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Processed payments by entering sales in register.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with over 5 daily customers.
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
Consistently received positive performance reviews from guests.
Spoke with clients regarding health history, expectations, services and procedures for over 89% customer satisfaction.
Sanitized and organized station and tools.
Maintained regular client list of up to 20 repeat customers while handling 30 walk-in clients daily.
Grew sales 6% in 1 month with great work ethic, individualized beauty care plans and positive attitude.
Sales Associate, 01/2021 - 06/2021 Best Buy – Colorado Springs, CO,
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Product Flow Specialist , 10/2020 - 01/2021 Ulta Salon, Cosmetics & Fragrance, Inc. – Clovis, CA,
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Served customers in a friendly, efficient manner following outlined steps of service.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
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